HOTEL GLACIARES

Hotels
8.6 (220 reviews)
Hermann Eberhard 104 , Puerto Natales , CL

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Family rooms
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Clean environment
Cons:
Issues with cleanliness
Room size complaints
Heating control problems

Categories

Cleanliness
7.99
Several reviews mentioned issues with cleanliness, including dirty bathroom floors and stained comforters.
Service
9.16
Generally, the staff received high praise for their friendliness and service.
Location
9.2
Many reviews highlighted the great location, central and convenient for exploring the city.
Room Quality
7.65
Complaints about room size and allocation of sub-par rooms were noted.
Amenities
8.68
Amenities like breakfast received positive mentions, although some items could improve.
Value for Money
8.64
Most reviews suggest it offers good value for the price considering the central location.
Food and Beverage
8.69
Breakfast options were generally well-received and are considered a plus.
Overall Experience
8.76
Despite some negative points, the overall experience was viewed positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:55

Property Description

Convenient Location
Situated in Puerto Natales, HOTEL GLACIARES is within close proximity to key attractions such as Puerto Natales Bus Station and Municipal Museum of History, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
Guests can enjoy a comfortable stay in our 3-star hotel, with amenities including a shared lounge, free WiFi, and free private parking. Each room is equipped with a flat-screen TV, ensuring entertainment and relaxation during your visit.

Exceptional Services
With a 24-hour front desk, concierge service, airport transfers, and car rental service, HOTEL GLACIARES goes above and beyond to cater to the needs of our guests, promising a seamless and enjoyable stay.

Book your stay at HOTEL GLACIARES now for a memorable experience in Puerto Natales!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 220 reviews
Cleanliness: 7.99
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.76
P
Pedro • family_with_children • cl
3
2026-09-19 • via Nuitee
J
Janaina • family_with_children • br
10
Pros:

Chuveiro maravilhoso, quente e com pressão.
Pessoas atenciosas, principalmente a senhora que nos recebeu.
Ótima localização
Limpeza!

Cons:

Acústica fraca

2026-09-18 • via Nuitee
V
Valentina • solo_traveller • cl
8
Pros:

Las personas del hotel eran muy amables. La pieza estaba limpia y con buena calefacción.

Excelente ubicación, cerca de la costanera, plaza y centro de la ciudad.

Cons:

Tenía mala aislación acústica la pieza, se escuchaba todo de la pieza de al lado.

2026-09-16 • via Nuitee
C
Camila • extended_group • br
9
Pros:

Localização excelente, funcionários atenciosos, boa limpeza. Um ótimo custo benefício !

2026-09-14 • via Nuitee
F
Felipe • family_with_children • cl
7
ok
Pros:

Ubicación, atención cordial, precio

Cons:

Es hotel demasiado básico, esperaba habitaciones de un mejor estándar

2026-09-10 • via Nuitee
C
carolina • solo_traveller • cl
10
Amabilidad y comodidad
Pros:

La amabilidad del personal, la comodidad de la pieza, calefacción y agua caliente

Cons:

Nada

2026-09-10 • via Nuitee
A
Alexis Fernando • solo_traveller • cl
6
Precio calidad Bien
Pros:

Ubicación y habitaciones comodas

Cons:

Desayuno a pesar que era contundente, falto cosas más saludables como frutas naturales, Leche descremada, etc

2026-09-10 • via Nuitee
C
Claudio • solo_traveller • cl
10
Pros:

Es exelente!!!

Cons:

Tener que regresar.

2026-09-09 • via Nuitee
C
Claudio • solo_traveller • cl
10
Pros:

Puerto natales es hermoso, y estando en el hotel es mucho mejor. Las personas del hotel son muy agradables!!!

Cons:

Tener que partir.

2026-09-09 • via Nuitee
E
Esperanza • extended_group • py
10
2026-09-07 • via Nuitee
C
Calderon • family_with_children • mx
9
Cons:

El baño muy reducido

2026-09-07 • via Nuitee
L
Lekić • extended_group • hr
10
Pros:

Soba je jako ugodna, prostrana, lokacija je savršena, mirna i tiha. I najviše nam se svidjelo što je doručak ranije, a i gospodin iz kuhinje se ustao i prije termina doručka kako bi mogli doručkovati prije puta.

2026-08-14 • via Nuitee
N
Nathalie • solo_traveller • fr
9
Pros:

Super hôtel, très proche du centre , excellent petit déjeuner. Chambre confortable et personnel aux petits soins.

2026-08-14 • via Nuitee
S
Stephanie • solo_traveller • be
7
2026-07-18 • via Nuitee
Y
Yarella • family_with_children • cl
10
Maravilloso
Pros:

Las instalaciones son muy buenas , queda a pasos del centro y el personal son unos lindos , muy atentos y amorosos

2026-07-16 • via Nuitee
O
oscar • solo_traveller • cl
9
2026-06-12 • via Nuitee
G
Georgina • family_with_children • ar
9
Lugar acogedor, con acomodación acorde a su tarifa. Excelente personal.
Pros:

Las camas son extremadamente cómodas.

2026-06-03 • via Nuitee
T
Trailseeker • extended_group • gb
7
Excellent location near La Costanera, but cleanliness and breakfast service need improvement.
Pros:

The location was the main highlight, just a short walk from La Costanera and conveniently close to restaurants, shops and other services in Puerto Natales.

Cons:

The cleanliness could be improved, as the bedsheet had visible stains. The breakfast selection was also very limited because several items had run out and were not replenished during the breakfast service.

2026-05-30 • via Nuitee
D
Daniel • couple • cl
8
Bueno, bonito y barato con muy buena ubicación
Pros:

Muy buena ubicación y un lugar muy acogedor.

2026-05-26 • via Nuitee
M
Macarena Andrea • solo_traveller • cl
8
Ambiente acogedor y grato estar, buena ubicación central
Pros:

Las camas con olor limpio y fresco.
La buena acogida del personal, simpático y amable sobre todo el caballero de la cocina. Buen desayuno.

Cons:

La ducha no era acta para adulto mayor, no tenía antideslizante para el piso y el calefactor del baño estaba muy fuerte.

2026-05-24 • via Nuitee