HOTEL GLACIARES

Hotels
8.6 (148 reviews)
Hermann Eberhard 104 , Puerto Natales , cl

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Packed lunches
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Clean environment
Cons:
Issues with cleanliness
Room size complaints
Heating control problems

Categories

Cleanliness
7.99
Several reviews mentioned issues with cleanliness, including dirty bathroom floors and stained comforters.
Service
9.16
Generally, the staff received high praise for their friendliness and service.
Location
9.2
Many reviews highlighted the great location, central and convenient for exploring the city.
Room Quality
7.65
Complaints about room size and allocation of sub-par rooms were noted.
Amenities
8.68
Amenities like breakfast received positive mentions, although some items could improve.
Value for Money
8.64
Most reviews suggest it offers good value for the price considering the central location.
Food and Beverage
8.69
Breakfast options were generally well-received and are considered a plus.
Overall Experience
8.76
Despite some negative points, the overall experience was viewed positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:55

Property Description

Convenient Location
Situated in Puerto Natales, HOTEL GLACIARES is within close proximity to key attractions such as Puerto Natales Bus Station and Municipal Museum of History, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
Guests can enjoy a comfortable stay in our 3-star hotel, with amenities including a shared lounge, free WiFi, and free private parking. Each room is equipped with a flat-screen TV, ensuring entertainment and relaxation during your visit.

Exceptional Services
With a 24-hour front desk, concierge service, airport transfers, and car rental service, HOTEL GLACIARES goes above and beyond to cater to the needs of our guests, promising a seamless and enjoyable stay.

Book your stay at HOTEL GLACIARES now for a memorable experience in Puerto Natales!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 148 reviews
Cleanliness: 7.99
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.76
M
Maja • couple • dk
7
2026-02-13 • via Nuitee
M
María José • couple • cl
10
2026-02-13 • via Nuitee
F
Federico • couple • ar
10
Pros:

Excelente desayuno

Cons:

Todo impecable

2026-02-11 • via Nuitee
W
Wolf • solo_traveller • ar
9
2026-02-09 • via Nuitee
M
María Loreto • extended_group • cl
10
2026-02-09 • via Nuitee
J
Jessica • extended_group • cl
10
Excelente
Pros:

La ubicación y la tranquilidad del lugar y sector.
La amabilidad y disposición del personal. Muy atentos.

2026-02-09 • via Nuitee
G
Guillermina • family_with_children • ar
10
Pros:

Muy buena relación precio calidad

2026-02-08 • via Nuitee
T
Tim • solo_traveller • gb
5
Functional
Pros:

Very friendly staff and an authentic family run hotel

Cons:

It wasn’t very clean, it’s a bit tired and the breakfast was very basic

2026-02-08 • via Nuitee
G
Guillermina • couple • ar
10
Pros:

Excelente ubicación, habitación cómoda y muy buen desayuno

2026-02-08 • via Nuitee
D
Douglas • solo_traveller • us
10
Excellent place in Puerto Natales
Pros:

Great location, delicious varied breakfast, kind, friendly staff!

2026-01-30 • via Nuitee
M
Marcelo • couple • cl
9
2026-01-28 • via Nuitee
V
Vicente • extended_group • ar
10
2026-01-28 • via Nuitee
B
Beat • couple • ch
6
2026-01-25 • via Nuitee
R
Rodrigo • solo_traveller • cl
5
2026-01-21 • via Nuitee
S
Sebastián • couple • cl
10
2026-01-21 • via Nuitee
P
PHILIPPE • couple • fr
8
2026-01-20 • via Nuitee
S
Sonia Velasquez A. • family_with_children • cl
9
cómodo y amables
Pros:

todos muy cómodo, sus sabanas blancas y sus toallas blancas me encantaron, creo que es lo ideal, se nota limpieza impecable

Cons:

podrían mejorar el desayuno, los pasteles un poco añejos y falta variedad.

2026-01-20 • via Nuitee
P
PHILIPPE • couple • fr
8
2026-01-20 • via Nuitee
D
Daniela • family_with_children • cl
9
Lugar cómodo y excelente ubicación
Pros:

Destaca por su ubicación , servicio y rico desayuno

Cons:

Quizás mejorar las instalaciones y modernizar. El pasillo del segundo piso es un poco oscuro. También nos dificultó cargar nuestros teléfonos móviles , ya que los enchufes quedaban bloqueados con las camas.

2026-01-19 • via Nuitee
E
Etienne • family_with_children • cl
10
2026-01-19 • via Nuitee