Hilton Garden Inn Boise Downtown

Hotels
Hilton Garden Inn
8.4 (490 reviews)
348 S. 13th Street , Boise , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean hotel
Cons:
Noisy location
High parking fees
Room quality issues

Categories

Cleanliness
8.11
Some complaints regarding room cleanliness and maintenance.
Service
9.58
Staff was friendly and attentive.
Location
8.62
Good location but noisy due to traffic.
Room Quality
7.57
Issues with room design and fixtures.
Amenities
9.1
Standard amenities, mostly satisfactory.
Value for Money
8.06
High price with added parking fees, affecting value perception.
Food and Beverage
7.61
Breakfast options were underwhelming and not fresh.
Overall Experience
8.58
Mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:48

Property Description

Modern Comfort in the Heart of Boise

Luxurious Amenities: Hilton Garden Inn Boise Downtown offers air-conditioned rooms with flat-screen TVs, free WiFi, and cozy bedding. Guests can enjoy the convenience of room service and a 24-hour front desk.

Convenience at Your Fingertips: With a business centre, fax machine, and photocopier available, this hotel caters to both leisure and business travelers. The property is non-smoking, ensuring a comfortable stay for all guests.

Prime Location: Situated just 2.5 km from Quinn's Pond Beach, and near popular attractions like Boise Centre and Boise Art Museum, Hilton Garden Inn is the perfect choice for your stay in Boise.

Book your stay at Hilton Garden Inn Boise Downtown for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.4
Based on 490 reviews
Cleanliness: 8.11
Service: 9.58
Location: 8.62
Room Quality: 7.57
Amenities: 9.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
K
Kelly couple us
4
Pros:

Nothing

Cons:

Everything

2026-02-11 via Nuitee
T
tarsis family_with_children us
8
2026-02-09 via Nuitee
K
Kelsey solo_traveller us
7
Pros:

How close it was to everything.

Cons:

How the room card booklet said the breakfast times. Which made it sound like a continental breakfast. Then found out it wasn't. Also one bloody mary in a small glass shouldn't be 16 dollars.

2026-01-30 via Nuitee
E
Eric solo_traveller us
10
2026-01-27 via Nuitee
M
Maryann couple us
9
Good clean and comfortable accommodation
Pros:

Good location - easy to get to off the freeway. Breakfast was good. Staff were friendly. Comfortable bed and clean room.

Cons:

Parking is an extra charge, I thought it was included

2026-01-25 via Nuitee
B
Brandon extended_group us
4
We won't be back
Pros:

ok

2026-01-24 via Nuitee
J
James solo_traveller us
7
Pros:

The property was clean, quiet and the bed was comfortable.

Cons:

That we had to pay $20 per night for parking and the shower head had a fine spray and not a full spray. The TV was not properly working and could not change the channels with number buttons. A daily breakfast was not included in the price.

2026-01-19 via Nuitee
P
Peter couple us
8
Pros:

Very clean, comfortable and accommodating. Staff was very friendly.

Cons:

Location makes it difficult for car parking, engrance/exit and unless you have been there before requires extra payment to park. Also breakfast is not included in cost.

2026-01-19 via Nuitee
B
Bruce couple us
6
Location was good but too noisy both traffic noise and air conditioner noise. Staff was great.
Pros:

Breakfast was good. Staff very friendly.

Cons:

Very noisy traffic. air conditioning was excessively loud and had to be turned off at night in order to sleep.

2026-01-19 via Nuitee
T
Tylee family_with_children us
8
2026-01-19 via Nuitee
R
Robert solo_traveller us
7
Good people, great location, my frist time to Boise.
Pros:

The staff and the location.

Cons:

The stained carpet and uphostered chair in the room that I rented: really disgusting. What I get was not up to Hilton standards.

2026-01-19 via Nuitee
G
Gary family_with_children us
10
2026-01-19 via Nuitee
W
William couple us
10
Cons:

Could use more lighting in the room that does’nt include spots.

2026-01-19 via Nuitee
D
Daniel couple us
9
2026-01-15 via Nuitee
D
Daniel solo_traveller us
10
2026-01-15 via Nuitee
J
Jacob couple us
7
Nice hotel but, noisy location.
Pros:

Staff was friendly and helpful.

Cons:

Location was right off a main intersection. Location was very noisy during the nighttime.

2025-12-22 via Nuitee
J
John solo_traveller pa
10
2025-11-28 via Nuitee
F
Francesca couple it
10
Pros:

BELLO ,PULITO, BUONA COLAZIONE, POSIZIONE OTTIMA, TUTTO OK!

Cons:

NIENTE DA SEGNALARE

2025-11-19 via Nuitee
D
Daisy extended_group us
10
Pros:

location

Cons:

high price and unannounced paid parking

2025-11-17 via Nuitee
C
Cedrico family_with_children br
10
Enjoyed my stay
Pros:

Clean room and friendly staff!

2025-11-04 via Nuitee