Tru By Hilton Deadwood

Hotels
•
Tru by Hilton
8.3 (894 reviews)
372 Main Street , Deadwood , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Bugs in the room
Parking issues
Service inconsistency

Categories

Cleanliness
6.29
Multiple reviews mention bugs in the room, impacting cleanliness.
Service
8.26
Some positive comments about staff, but also significant criticism regarding responsiveness.
Location
10
Many positive notes on the location being great and convenient.
Room Quality
7.8
Mixed reviews; some rooms are clean, but others have issues with bugs.
Amenities
8.25
Good amenities mentioned, but lack of options in the room and some negative points noted.
Value for Money
7.28
Concerns about high pricing given the cleanliness issues and parking problems.
Food and Beverage
8.74
Breakfast options mentioned as good, contributing to a positive experience.
Overall Experience
9.79
Despite the issues, various positive aspects contribute to a generally good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:23

Property Description

Modern Accommodations with Amenities
Tru By Hilton Deadwood offers contemporary rooms with free WiFi, flat-screen TVs, and private bathrooms. Guests can enjoy a buffet breakfast and access to a fitness center.

Convenient Facilities for Guests
The hotel features a restaurant, on-site bar, and business area. Additionally, guests can benefit from room service, a 24-hour front desk, and luggage storage.

Explore Deadwood's Surroundings
Located near Adams Museum, guests can engage in outdoor activities like hiking and fishing. The hotel's terrace and shared lounge provide relaxation options.

Book your stay at Tru By Hilton Deadwood for a memorable experience in Deadwood!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 14.95 per day.

Location

Guest Reviews

8.3
Based on 894 reviews
Cleanliness: 6.29
Service: 8.26
Location: 10
Room Quality: 7.8
Amenities: 8.25
Value for Money: 7.28
Food and Beverage: 8.74
Overall Experience: 9.79
U
Uriah • couple • us
10
2026-03-15 • via Nuitee
C
Carlos • couple • us
10
2026-03-03 • via Nuitee
M
Melodie • extended_group • us
10
Pros:

We had a fun fun stay. Staff was awesome, amenities are great at Cadillac Jack's

Cons:

The beds could have been better

2026-02-23 • via Nuitee
K
Kevin • couple • us
10
2026-02-22 • via Nuitee
L
Layne • couple • us
10
Pros:

Friendly staff great food all the amenities you could think of couldn't beat the price either. Loved everything about it.

Cons:

Not a thing...

2026-02-11 • via Nuitee
I
Ira • couple • us
9
2026-02-11 • via Nuitee
S
serri Dodd • couple • us
8
Pros:

Always a good time..

Cons:

There is a lot of walking

2026-02-09 • via Nuitee
I
ibarra • family_with_children • us
8
2026-01-28 • via Nuitee
H
Hudson • family_with_children • us
8
Stay was good, will consider somewhere else next time that doesn't charge for parking.
Pros:

Breakfast was amazing, beds were comfortable and front desk staff was so kind.

Cons:

Having to pay extra for parking! That seems unfair and should be included with a hotel room stay. The walls of our room were also very dirty and gross.

2026-01-26 • via Nuitee
T
Taylor • family_with_children • us
10
Pros:

The location was beautiful, the staff were very accommodating and there was plenty to keep you entertained inside the hotel. Overall it is a great place to stay.

2026-01-20 • via Nuitee
T
Travis • couple • us
3
Great location, fun casino, hotel staff extremely bad
Pros:

Very clean and very good location

Cons:

Parking being an extra money was not in the description nor discussed in staff is extremely rude

2026-01-19 • via Nuitee
J
Judy • couple • us
4
Will never stay at a TRU Hilton again!!
Pros:

Clean

Cons:

Room was too hot. I had to reduce the temperature by hand every 2 hours through out the nite. The breakfast was horrible, there was no milk, no main course, drink machine was out of order. Pancake machine was barely working. The site said 109.00 for a room plus tax. When I booked it the site said 129.00. When we got there free parking was not available due to so many casino customers. We had to choose underground parking and that was a separate charge of 14.95. The one elevator would not open at the parking garage level, therefore I had to get on another elevator at casino level to get to parking garage, which opened finally.

2026-01-19 • via Nuitee
H
hailie • couple • us
3
Super rude staff.
Pros:

The room was clean

Cons:

Staff was very rude. If you had questions, they answered with attitude. The room was very loud (people yelling and running up and down the hallway)

2026-01-19 • via Nuitee
M
Melinda • couple • us
8
It was pretty good
Pros:

Breakfast was good , room was nice and clean a little on the small side

Cons:

No hot water our first morning so we had to wait to get ready. The lady at the desk was rather short and rude!

2026-01-19 • via Nuitee
C
Cecelia • extended_group • us
7
2026-01-19 • via Nuitee
S
Sally • couple • us
9
2026-01-19 • via Nuitee
K
Kindal • couple • us
5
Could be better, could be worse.
Pros:

Decent location to downtown.

Cons:

Bugs in the room due to location not being cleaned or pest sprayed. Price too much for experience received.

2026-01-19 • via Nuitee
J
Judy • couple • us
5
Ok
Pros:

Walkable and had parking

Cons:

Breakfast items were all gone

2026-01-19 • via Nuitee
J
Jesse • couple • us
6
I don't know, I was able to change rooms, still I would of liked to use the pool more but long walk
Pros:

breakfast. bedding. luggage carts and garage parking.

Cons:

how far my room was from elevator and pool. Didn't like the casino right there when we walked in to get to elevators to front desk and the construction but thats nothing you can do about that. I would of like a microwave in the room and coffee pot. Spend less on the massive tvs for the space and maybe add the micro and put fridges in a place to easily get to...

2026-01-15 • via Nuitee
J
Jerry • couple • us
10
It was great all the way around.
Pros:

Breakfast was great. The hotel was clean.

2026-01-15 • via Nuitee