Hotel Gavina Express Arica

Hotels
8.1 (1183 reviews)
21 Mayo 425 , Arica , cl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean environment
Cons:
Outdated rooms
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8
Multiple reviews noted cleanliness as a positive aspect, but some mentioned issues with old towels and bathrooms.
Service
8.5
Overall positive remarks about staff friendliness and service quality.
Location
8.6
Consistently praised for its convenient location, particularly for business and site visits.
Room Quality
7.5
Several reviews indicated rooms showing age and comfort issues like hard mattresses.
Amenities
8
Basic amenities noted as satisfactory while some areas like breakfast variety or bathroom updates require improvement.
Value for Money
8.3
Generally seen as offering good value, despite some mentions of lower quality in specific aspects.
Food and Beverage
7.8
Good breakfast offerings noted, though limited variety and some complaints about the dining schedule.
Overall Experience
8.1
Overall positive feedback, but with specific areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:14

Property Description

Spacious Rooms with Modern Amenities - Hotel Gavina Express offers guests spacious rooms equipped with LCD cable television and complimentary WiFi, ensuring a comfortable stay.

Convenient Location for Dining and Entertainment - Situated in Arica, guests can easily explore nearby restaurants and bars, immersing themselves in the local culinary scene and vibrant nightlife.

Proximity to Major Tourist Attractions - Within walking distance, guests can visit iconic landmarks such as San Marcos Cathedral, Mar de Arica Museum, and enjoy the sandy beaches just blocks away, making Hotel Gavina Express an ideal choice for leisure travelers.

Experience comfort and convenience at Hotel Gavina Express - book your stay now!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1183 reviews
Cleanliness: 8
Service: 8.5
Location: 8.6
Room Quality: 7.5
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.1
F
FELIPE • solo_traveller • cl
9
Muy bueno
Pros:

Comodo y amplia la habitacion

Cons:

La ducha no salia mucha agua

2026-05-02 • via Nuitee
L
LUIS • solo_traveller • cl
10
Económico
Pros:

Si

Cons:

Nada

2026-04-30 • via Nuitee
R
Rocio • solo_traveller • cl
4
Pros:

Ubicación, esperada cerca del centro, no muy lindo.
Desayuno, bien
Ascensor, impecable

Cons:

el aseo de la habitación no estaba bien, ropa de cama sucia, baño no en muy buenas condiciones. Falta mantenimiento,

2026-04-29 • via Nuitee
I
Inés • solo_traveller • cl
8
2026-04-26 • via Nuitee
P
Piera Lanata • solo_traveller • cl
8
Buena ubicación
Pros:

Limpieza, amabilidad de personal.

2026-04-26 • via Nuitee
A
Alejandra • extended_group • cl
10
Pros:

Buena atención y buena ubicación.

2026-04-24 • via Nuitee
E
Ester • solo_traveller • dk
9
Super godt hotel og hjælpsom vært !
Pros:

Dejligt hotel , tæt på centrum, stille , godt værelse, Super morgenmad, og meget hjælpsom vært 🙏🏻

Cons:

Der er kun 1 badeværelse , men det funger fint !

2026-04-24 • via Nuitee
N
Natalia • extended_group • cl
10
2026-04-24 • via Nuitee
I
isabel • solo_traveller • cl
10
Excelente desayuno , exquisito
Pros:

la ubicación y el desayuno

Cons:

los artefactos del baño están muy antiguos

2026-04-23 • via Nuitee
H
Héctor • solo_traveller • cl
8
Pros:

Ubicación

Cons:

Se nota la antigüedad.
Muy ruidoso, se escucha demasiado el exterior.

2026-04-20 • via Nuitee
J
Juan • solo_traveller • cl
8
Pros:

Excelente

Cons:

El baño tenía oxidado las manillas de seguridad lo que daba un mal aspecto

2026-04-19 • via Nuitee
V
Vidal Inchauste • solo_traveller • bo
5
Pros:

El administrador muy buena persona y amable

Cons:

La recepcionista nada amable y poco colabora dando soluciones

2026-04-17 • via Nuitee
S
Soto Ortiz • extended_group • cl
9
Pros:

buena atención como siempre

2026-04-13 • via Nuitee
P
Pablo • solo_traveller • cl
8
Un buen hotel , personal amable ubicación céntrica.
Pros:

El hotel esta totalmente céntrico, ya que se encuentra en el paseo peatonal, por lo que es útil si estas trabajando, al bajar el flujo de gente en el centro la noche es tranquila de ruidos, lo que cambia durante el día por la actividad comercial del paseo. El hotel ofrece piezas con un porte adecuado incluso grandes y la infraestructura en buen estado. Limpio aseado y bien mantenido. El personal es amable.

Cons:

Lamentablemente el internet no funcionaba bien el la pieza era un poco lento para las velocidades actuales, esto puede resultar complicado cuando estas trabajando; puede ser que en otras locaciones ande mejor no lo se. La televisión pese a tener cable no se veía con nitidez , creo que esto debería mejorar.

2026-04-11 • via Nuitee
P
Piera Lanata • solo_traveller • cl
8
Cómodo y buena ubicación.
Pros:

La atención del personal , recepción y aseo.

Cons:

Ascensor en mal estado en primer piso.
Difícil bajar maletas pesadas al -1.

2026-04-09 • via Nuitee
S
Sciaraffia • extended_group • cl
10
fue un viaje express
Pros:

ubicacion , atencion y amabilidad

Cons:

el baño, tapa del wc en muy mal estado , notable estado de deterioro y tambien el secador en mal estado

2026-04-09 • via Nuitee
L
Laura Carolina • family_with_children • pe
10
Felices vacaciones
2026-04-06 • via Nuitee
A
Alicia • solo_traveller • co
8
2026-04-01 • via Nuitee
K
Katia Loayza Solis • family_with_children • pe
10
2026-04-01 • via Nuitee
C
Chandnani • couple • cl
10
2026-03-31 • via Nuitee