Hotel Gavina Express Arica

Hotels
8.1 (1320 reviews)
21 Mayo 425 , Arica , cl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Luggage storage
Safety deposit box
Tour desk
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean environment
Cons:
Outdated rooms
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8
Multiple reviews noted cleanliness as a positive aspect, but some mentioned issues with old towels and bathrooms.
Service
8.5
Overall positive remarks about staff friendliness and service quality.
Location
8.6
Consistently praised for its convenient location, particularly for business and site visits.
Room Quality
7.5
Several reviews indicated rooms showing age and comfort issues like hard mattresses.
Amenities
8
Basic amenities noted as satisfactory while some areas like breakfast variety or bathroom updates require improvement.
Value for Money
8.3
Generally seen as offering good value, despite some mentions of lower quality in specific aspects.
Food and Beverage
7.8
Good breakfast offerings noted, though limited variety and some complaints about the dining schedule.
Overall Experience
8.1
Overall positive feedback, but with specific areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:14

Property Description

Spacious Rooms with Modern Amenities - Hotel Gavina Express offers guests spacious rooms equipped with LCD cable television and complimentary WiFi, ensuring a comfortable stay.

Convenient Location for Dining and Entertainment - Situated in Arica, guests can easily explore nearby restaurants and bars, immersing themselves in the local culinary scene and vibrant nightlife.

Proximity to Major Tourist Attractions - Within walking distance, guests can visit iconic landmarks such as San Marcos Cathedral, Mar de Arica Museum, and enjoy the sandy beaches just blocks away, making Hotel Gavina Express an ideal choice for leisure travelers.

Experience comfort and convenience at Hotel Gavina Express - book your stay now!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1320 reviews
Cleanliness: 8
Service: 8.5
Location: 8.6
Room Quality: 7.5
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.1
F
Francois • solo_traveller • fr
8
2026-08-14 • via Nuitee
C
CLAUDIO • solo_traveller • cl
8
Bueno considerando relación precio/calidad.
Pros:

La ubicación

Cons:

La señal de Internet, muy mala.

2026-08-14 • via Nuitee
P
pedro • solo_traveller • cl
8
2026-08-14 • via Nuitee
R
Rubi • solo_traveller • cl
10
Buena estaría por cortó tiempo
Pros:

Lugar limpio y fácil acceso

Cons:

Todo ok

2026-08-11 • via Nuitee
M
Maritza • solo_traveller • cl
4
Muy poco para el precio
Pros:

Buen desayuno, variado. Ubicación buena. La atención buena.

Cons:

Lo que no me gustó fue la cama y almohada muy duras. Y que no salio agua caliente

2026-08-11 • via Nuitee
E
Eduardo • solo_traveller • pe
9
Pros:

La muy buena ubicación del hotel y la limpieza del mismo

Cons:

Las camas no estaban fijas en el piso, se movian bastante

2026-08-11 • via Nuitee
I
Ivan • couple • mx
8
2026-08-11 • via Nuitee
C
CARLOS PAREJA • solo_traveller • cl
8
Buena ubicacion central
Pros:

La ubicación y muy buen desayuno

Cons:

En general bien

2026-08-11 • via Nuitee
F
Freddy • solo_traveller • cl
9
Agradable
Pros:

Desayuno

Cons:

Ubicación: por un lado es excelente y cerca de todo, por otro lado, por ser el paseo 21 de mayo, no hay posibilidad de que un servicio de transportev te deje o recoja en la puerta.

2026-08-10 • via Nuitee
D
Daniela • family_with_children • cl
8
2026-08-10 • via Nuitee
M
Marcelo González Román • solo_traveller • cl
10
Pros:

Sus habitaciones, buen desayuno y buena atención del personal

Cons:

Todo ok

2026-08-09 • via Nuitee
C
Carolina • extended_group • cl
7
Buena ubicación, infraestructura mejorable
Pros:

La ubicación y el desayuno

Cons:

Me tocó una habitacipon con el mobiliario muy muy desgastado, y el lavamanos tenía una filtración. El secador de pelo era como de los 80s y se desamaraba.

2026-08-09 • via Nuitee
A
Arne • couple • se
8
Pros:

Bra frukost och bra område. Trevlig och hjälpsam personal.

2026-08-09 • via Nuitee
A
Andrea • solo_traveller • cl
10
2026-08-08 • via Nuitee
C
CARLOS PAREJA • solo_traveller • cl
9
Relación precio calidad bueno
Pros:

La ubicación, personal muy atento y buen desayuno , volveremos

2026-08-08 • via Nuitee
M
mario galleguillos • solo_traveller • cl
9
2026-08-07 • via Nuitee
A
Augusto • family_with_children • cl
10
2026-08-07 • via Nuitee
P
Ponce • solo_traveller • cl
5
2026-08-06 • via Nuitee
X
ximena • extended_group • cl
8
2026-08-06 • via Nuitee
P
Patricia • couple • cl
7
HOTEL CON BUENA UBICACION
Pros:

La ubicación muy buena, el desayuno básico pero cumple y el ascensor cumple.

Cons:

La habitación que nos toco le faltaba mantención, no siempre salió agua caliente de la ducha y el wifi no tomaba dentro de la habitación, era muy inestable.

2026-08-03 • via Nuitee