Hotel Gavina Express Arica

Hotels
8.1 (1148 reviews)
21 Mayo 425 , Arica , cl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean environment
Cons:
Outdated rooms
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8
Multiple reviews noted cleanliness as a positive aspect, but some mentioned issues with old towels and bathrooms.
Service
8.5
Overall positive remarks about staff friendliness and service quality.
Location
8.6
Consistently praised for its convenient location, particularly for business and site visits.
Room Quality
7.5
Several reviews indicated rooms showing age and comfort issues like hard mattresses.
Amenities
8
Basic amenities noted as satisfactory while some areas like breakfast variety or bathroom updates require improvement.
Value for Money
8.3
Generally seen as offering good value, despite some mentions of lower quality in specific aspects.
Food and Beverage
7.8
Good breakfast offerings noted, though limited variety and some complaints about the dining schedule.
Overall Experience
8.1
Overall positive feedback, but with specific areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:14

Property Description

Spacious Rooms with Modern Amenities - Hotel Gavina Express offers guests spacious rooms equipped with LCD cable television and complimentary WiFi, ensuring a comfortable stay.

Convenient Location for Dining and Entertainment - Situated in Arica, guests can easily explore nearby restaurants and bars, immersing themselves in the local culinary scene and vibrant nightlife.

Proximity to Major Tourist Attractions - Within walking distance, guests can visit iconic landmarks such as San Marcos Cathedral, Mar de Arica Museum, and enjoy the sandy beaches just blocks away, making Hotel Gavina Express an ideal choice for leisure travelers.

Experience comfort and convenience at Hotel Gavina Express - book your stay now!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1148 reviews
Cleanliness: 8
Service: 8.5
Location: 8.6
Room Quality: 7.5
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.1
J
Jose • solo_traveller • cl
10
2026-03-21 • via Nuitee
M
Marcela • solo_traveller • cl
9
Cómoda
Pros:

La ubicación

Cons:

El secador de pelo se me desarmó en la mano Noé tras lo usaba, tenía un evento por trabajo y fue un contratiempo y estrés adicional

2026-03-21 • via Nuitee
R
RICARDO • couple • cl
7
bueno el hotel, pero debe reparar esos detalles mencionados.
Pros:

Desayuno, ubicación y ascensor bueno.
Tal vez reforzar más el surtido de alimentos dulces. La ubicación es buena y los ruidos de afuera no se escuchan en la habitación.

Cons:

En la habitación, deben reforzar las instalaciones, en baño la tina saltada y mal reparada, muy poca presión de agua, lavamanos sin rejilla, extractor de aire no funcionaba. Tv pequeña y falta frigobar.

2026-03-20 • via Nuitee
L
Luciana Marques • family_with_children • br
7
Cons:

Falta de água quente

2026-03-19 • via Nuitee
G
Gustavo • couple • cl
8
2026-03-18 • via Nuitee
D
danilo • family_with_children • cl
10
2026-03-18 • via Nuitee
J
Jaime • couple • cl
10
Nice
Pros:

Location and breakfast

2026-03-18 • via Nuitee
A
Abel • family_with_children • cl
8
Ducha deficiente
Pros:

Todo muy limpio y ordenado.

Cons:

La ducha presentaba oxidación en sus instalaciones, lo que esta a la vista y no da una buena imagen de preocupación por el buen funcionamiento.

2026-03-17 • via Nuitee
P
paz • couple • cl
8
Las personas que trabajan ahí fueron muy amables, nos permitieron dejar nuestras maletas luego del check out.
2026-03-17 • via Nuitee
E
Elizabeth • solo_traveller • cl
10
Muy bueno excelente
Pros:

Excelente muy buena atención

Cons:

Todo es genial

2026-03-17 • via Nuitee
A
Abril • couple • cl
7
Pros:

Excelente ubicación, no se escuchaba ruido desde la habitación

Cons:

El aire acondicionado no funcionaba y hacía demasiado calor, eso dificultaba dormir

2026-03-16 • via Nuitee
P
Paz • family_with_children • cl
4
Pros:

La atención del personal, son todos muy amables

Cons:

Mi pieza en el segundo piso tenía mucho olor a cigarro, quedaba justo al lado de un pequeño patio donde la gente podía salir a fumar, detesté eso.

2026-03-16 • via Nuitee
A
Alan • family_with_children • cl
10
Pros:

Todo excelente

2026-03-12 • via Nuitee
J
Jérémy • family_with_children • fr
9
Pros:

Personnel très accueillant
Artère commerçante avec beaucoup de restaurant
Bon petit déjeuner

Cons:

Chambre et salle de bain un peu petite mais pour 2 nuits ça passe

2026-03-10 • via Nuitee
J
Jaime • family_with_children • cl
10
Pros:

La limpieza de la habitacion, la atencion al publico

Cons:

Nada , todo muy bien limpio y organizado

2026-03-08 • via Nuitee
R
Rodonilton Pontes • family_with_children • br
10
Ótima
Pros:

Localização

Cons:

Infelizmente não tem estacionamento mas isso foi avisado no anúncio.

2026-03-04 • via Nuitee
N
Nicolas • family_with_children • pe
10
2026-03-03 • via Nuitee
G
guzman lobos • couple • cl
4
Pros:

Céntrico

Cons:

La instalación antigua, sin estacionamiento, la habitación pequeña, con muebles descuidados.

2026-03-03 • via Nuitee
M
Mercado Morales • solo_traveller • cl
9
Pros:

Muy buena ubicación

2026-02-28 • via Nuitee
L
Lorena • couple • cl
7
Cons:

las Alfombras podrian cambiarse, como sugerencia

2026-02-27 • via Nuitee