Hotel Gavina Express Arica

Hotels
8.1 (1148 reviews)
21 Mayo 425 , Arica , cl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean environment
Cons:
Outdated rooms
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8
Multiple reviews noted cleanliness as a positive aspect, but some mentioned issues with old towels and bathrooms.
Service
8.5
Overall positive remarks about staff friendliness and service quality.
Location
8.6
Consistently praised for its convenient location, particularly for business and site visits.
Room Quality
7.5
Several reviews indicated rooms showing age and comfort issues like hard mattresses.
Amenities
8
Basic amenities noted as satisfactory while some areas like breakfast variety or bathroom updates require improvement.
Value for Money
8.3
Generally seen as offering good value, despite some mentions of lower quality in specific aspects.
Food and Beverage
7.8
Good breakfast offerings noted, though limited variety and some complaints about the dining schedule.
Overall Experience
8.1
Overall positive feedback, but with specific areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:14

Property Description

Spacious Rooms with Modern Amenities - Hotel Gavina Express offers guests spacious rooms equipped with LCD cable television and complimentary WiFi, ensuring a comfortable stay.

Convenient Location for Dining and Entertainment - Situated in Arica, guests can easily explore nearby restaurants and bars, immersing themselves in the local culinary scene and vibrant nightlife.

Proximity to Major Tourist Attractions - Within walking distance, guests can visit iconic landmarks such as San Marcos Cathedral, Mar de Arica Museum, and enjoy the sandy beaches just blocks away, making Hotel Gavina Express an ideal choice for leisure travelers.

Experience comfort and convenience at Hotel Gavina Express - book your stay now!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1148 reviews
Cleanliness: 8
Service: 8.5
Location: 8.6
Room Quality: 7.5
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.1
M
Mercado Morales • solo_traveller • cl
9
Pros:

Muy buena ubicación

2026-02-28 • via Nuitee
L
Lorena • couple • cl
7
Cons:

las Alfombras podrian cambiarse, como sugerencia

2026-02-27 • via Nuitee
V
Victor • family_with_children • cl
10
2026-02-26 • via Nuitee
P
Paz • couple • cl
8
Buena ubicación
Pros:

Buen desayuno

Cons:

La cama no era muy cómoda

2026-02-23 • via Nuitee
M
Mario • family_with_children • cl
9
Muy buena.
Pros:

Buen desayuno, personal muy atento. Quizás el único problema (menor) fue una fuga de agua al utilizar el lavamanos.

2026-02-23 • via Nuitee
R
Ricardo • solo_traveller • bo
9
Muy amable el personal, desayuno rico, ubicación perfecta
Pros:

Muy buena ubicación

Cons:

Alfombra en la habitación, soy alérgico

2026-02-13 • via Nuitee
C
cespedes torres • family_with_children • cl
10
2026-02-13 • via Nuitee
B
Boris_Siu • solo_traveller • cl
9
impecable
Pros:

Si necesitas estar ubicado en el centro de Arica este es la mejor ubicación. El personal es muy amable, y las habitaciones cuentan con todo lo necesario

Cons:

Nada

2026-02-12 • via Nuitee
F
Feijoo • family_with_children • pe
7
Aceptable
Pros:

Buena ubicación, habitación amplia y cómoda.

Cons:

El ascensor no llega al Lobby, hay que subir o bajar los equipajes por una escalera un piso al menos y es incómodo. Otra cosa que no tenían adaptadores para recargar celulares, no sabíamos que los enchufes no eran universales. El desayuno muy básico para el precio.

2026-02-10 • via Nuitee
X
XIMENA • solo_traveller • cl
7
2026-02-08 • via Nuitee
D
Dianny • solo_traveller • cl
8
2026-02-08 • via Nuitee
P
Parra • family_with_children • cl
6
Algo cómoda.
Pros:

La ubicación y buena atención del personal.

Cons:

Deberían mejorar el desayuno, las
Almohadas (ya que tuve que comprar una más blanda), incluir frigobar en las habitaciones, arreglar el ascensor.

2026-01-31 • via Nuitee
D
Daniela • family_with_children • fr
9
2026-01-30 • via Nuitee
C
camilo ricardo • family_with_children • cl
10
2026-01-30 • via Nuitee
C
Camila • solo_traveller • cl
8
2026-01-29 • via Nuitee
J
Jocelyn • family_with_children • cl
10
Pros:

Muy cómoda la habitación

Cons:

Una de los sitiales que estaba en la habitación tenía la pata rota....por lo que no fue posible utilizarla.

2026-01-28 • via Nuitee
S
Steven_Diaz • family_with_children • bo
8
2026-01-27 • via Nuitee
C
Carlos_AT • family_with_children • cl
8
Buena ubicación, funcional, limpio.
Pros:

Realmente está ubicado en pleno centro literalmente hay de todo a los alrededores; KFC en frente.

Cons:

El personal de recepción si bien hace muy bien su trabajo les falta un poco de amabilidad; una sonrisa es gratis y ayuda mucho en la recepción de pasajeros.

2026-01-27 • via Nuitee
V
Victor Espinoza Miranda • family_with_children • cl
10
Pros:

El salón para el desayuno

Cons:

Las vistas desde la habitación

2026-01-26 • via Nuitee
Z
Zepeda • family_with_children • cl
10
2026-01-26 • via Nuitee