Hotel Gavina Express Arica

Hotels
8.1 (1333 reviews)
21 Mayo 425 , Arica , CL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Luggage storage
Safety deposit box
Tour desk
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean environment
Cons:
Outdated rooms
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8
Multiple reviews noted cleanliness as a positive aspect, but some mentioned issues with old towels and bathrooms.
Service
8.5
Overall positive remarks about staff friendliness and service quality.
Location
8.6
Consistently praised for its convenient location, particularly for business and site visits.
Room Quality
7.5
Several reviews indicated rooms showing age and comfort issues like hard mattresses.
Amenities
8
Basic amenities noted as satisfactory while some areas like breakfast variety or bathroom updates require improvement.
Value for Money
8.3
Generally seen as offering good value, despite some mentions of lower quality in specific aspects.
Food and Beverage
7.8
Good breakfast offerings noted, though limited variety and some complaints about the dining schedule.
Overall Experience
8.1
Overall positive feedback, but with specific areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:14

Property Description

Spacious Rooms with Modern Amenities - Hotel Gavina Express offers guests spacious rooms equipped with LCD cable television and complimentary WiFi, ensuring a comfortable stay.

Convenient Location for Dining and Entertainment - Situated in Arica, guests can easily explore nearby restaurants and bars, immersing themselves in the local culinary scene and vibrant nightlife.

Proximity to Major Tourist Attractions - Within walking distance, guests can visit iconic landmarks such as San Marcos Cathedral, Mar de Arica Museum, and enjoy the sandy beaches just blocks away, making Hotel Gavina Express an ideal choice for leisure travelers.

Experience comfort and convenience at Hotel Gavina Express - book your stay now!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1333 reviews
Cleanliness: 8
Service: 8.5
Location: 8.6
Room Quality: 7.5
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.1
A
Angelica • extended_group • cl
9
Buena ubicación
Pros:

Ubicación y personal muy amable

Cons:

Falto un desayuno más surtido. Pedimos leche para 4 y no le alcanzaba. Habían poca cantidad de cada cosa.

2026-09-20 • via Nuitee
J
Juan Carlos • couple • cl
9
Excelente
Pros:

La habitación

Cons:

El desayuno

2026-09-15 • via Nuitee
I
Inned • couple • bo
8
Pros:

La ubicación

2026-09-15 • via Nuitee
I
Inned • couple • bo
8
2026-09-14 • via Nuitee
G
gina • solo_traveller • cl
3
Pros:

La actitud del personal.... Muy cordial

Cons:

La cama de dos plazas eran dos camas unidas, en la noche se separaban y dormimos incómodos. En el baño el estanque demoraba mucho en llenarse y hacia mucho ruido.

2026-09-13 • via Nuitee
J
Jimenez Gomez • solo_traveller • cl
8
Pros:

Ubicación excelente 👌

Cons:

Habitación un poco antigua.
Desayuno un poco pobre

2026-09-13 • via Nuitee
G
Gerardo Rafael • solo_traveller • pe
8
2026-09-12 • via Nuitee
M
Marycarmen • solo_traveller • cl
10
Pros:

Desayuno

Cons:

Ascensor no estaba piso 1

2026-09-11 • via Nuitee
C
CTD • solo_traveller • cl
8
2026-09-10 • via Nuitee
G
Geraldine • family_with_children • bo
8
2026-09-10 • via Nuitee
M
Manuel Ignacio • solo_traveller • cl
8
Super
Pros:

Cumple con lo prometido, excelente para escapadas express. Personal amable, piezas cómodas.

Cons:

Todo bien

2026-09-08 • via Nuitee
A
Abraham Arturo • extended_group • cl
8
el de mas caTEGORIA Y EL MEJOR DEL CENTRO CENTRO DE Arica
Pros:

personal, atento, afgradable, resolvían todas las peticiones con agrado, buewna ubicaciobn del hotel, buen entorno y pasajeros respetuosos y afaBLES

Cons:

MODERNIZAR LAS CAMAS, INCORPORAR, FRIGOBAR

2026-09-08 • via Nuitee
E
Enoc • couple • cl
10
Buena experiencia
Pros:

Relación calidad-precio, buena ubicación, Atención amable del personal, Buen desayuno.

2026-09-07 • via Nuitee
C
Contreras • solo_traveller • cl
10
2026-09-07 • via Nuitee
B
Boris Farías • solo_traveller • cl
9
Pros:

La ubicación y lo limpio que estaba todo

Cons:

Nada la verdad todo estaba bien. Quizá mi ventana recomiendo que la arreglen

2026-09-05 • via Nuitee
P
Patricio • solo_traveller • cl
7
2026-09-05 • via Nuitee
L
Lila • solo_traveller • cl
9
Buena estadía
Pros:

Precio/ ubicación

Cons:

El baño,no tenía tapa de goma la tina y la puerta del baño no cerraba bien estaba hinchada la madera al parecer....

2026-09-02 • via Nuitee
V
Vásquez Larco • couple • cl
9
2026-09-01 • via Nuitee
O
OSCAR ARMANDO • extended_group • cl
10
Lugar perfecto para ir de vaciones o trabajo
Pros:

El personal muy amable, viajamos con adulto mayor y fueron muy empaticos.

Cons:

Todo bien, solo podrían poner frigobar en las habitaciones

2026-08-31 • via Nuitee
E
Eduardo • couple • cl
10
2026-08-30 • via Nuitee