Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Bar
-
Fax/photocopying
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Dry cleaning
-
Non-smoking throughout
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Wheelchair accessible
-
Kid meals
-
Electric vehicle charging station
-
Toilet with grab rails
-
Emergency cord in bathroom
-
Wine/champagne
-
Pet bowls
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Access to health care professionals
-
Face masks for guests available
-
Delivered food - securely covered
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious 4-Star Accommodation
Mercure Bridgwater offers a lavish stay with a fitness centre, restaurant, and bar. Enjoy the convenience of room service, 24-hour front desk, and complimentary WiFi.
Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms furnished with a desk, kettle, safety deposit box, flat-screen TV, and a modern bathroom. Each room also includes a wardrobe for your convenience.
Delicious Breakfast Options
Start your day with a delightful breakfast offering buffet, continental, or Full English/Irish options. Savor a hearty meal before exploring the city or attending business meetings.
Book now at Mercure Bridgwater for an unforgettable stay with top-notch amenities and exceptional service.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
-
Parking
Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.
Location
Guest Reviews
Clean and tidy
Nothing
The hotel was excellent so clean and spacious. Courteous staff. Nothing a problem
The disabled parking bays. They simply are just not big enough to swing a car door wide open to get a disabled.person out if someones parked next to you. And as its easier to reverse as cars parked opposite u then cant open the boot for the wheelchair because the sign comes straight across ur boot.
Bloomin lovely hotel, upgraded us on arrival which was a treat, bed very comfy and big shower. Loved that its got air con aswell especially in the heat we having atm... check out at 12 is also great, will deffo be back ☺️
Value for money and good atmosphere.
Shower soap empty on arrival and bar staff inexperienced with an odd choice of glasses for liquers, neither of which mattered or spoilt the overall very good experience.
The bed was very comfortable. The room was very clean. The bathroom was very clean.
The lightbulb in the room was broken and didn’t work and the television control wouldn’t go on and off at all absolutely useless
Clean and felt new
Car parking arrangements. Hotel guests shouldn’t have to pay.
I visited the Mercure Bridgwater Hotel for dinner to mark a significant birthday.
The first thing to say is that the chefs should be commended for producing really tasty food - I greatly enjoyed my steak. Their good work should not be overshadowed by the poor service of others.
They are let down, however, by their colleagues. As soon as I arrived at the hotel, I entered my car registration on the tablet at reception to exempt it from parking charges (as I have done at many other hotels). I was then told abruptly by a receptionist that payment was required, even if patronising the hotel restaurant! In what world does a hotel charge its patrons for use of the car park?
Having been shown to our table in the empty restaurant (though the bar area was filling up with tradesmen), we then encountered a waiter who wasn't ready to take our order because his phone wasn't logged in - a prime opportunity to show some initiative and get a pad and pen and write the order down. When asked what the specials were, the waiter could not give an answer (nor did they do anything to source an answer). When the order was taken, the glass of white wine I ordered arrived as a glass of red wine. That had to be rectified. Needless to say, the jug of tap water ordered did not appear - prompting was required.
The food was tasty, it was the only enjoyable feature of my visit. However, between three people, for two courses and glass of wine, the cost was £43 per head. That is a lot of money for a dining experience that provokes more regret at selecting the establishment than enjoyment of its food and customer service.
More broadly, the Mercure Bridgwater represents the demise of British hospitality: nobody cared about providing a good service, most probably because nobody was trained in good service - they wouldn't know what it looks like. I cannot reasonably imagine patronising a hotel restaurant in France or Spain and the waiter not having a clue what the specials of the day were; yet, in this restaurant this is par for the course.
My experience of Mercure Bridgwater Hotel's restaurant left me feeling they were out to take money from me the moment I walked in the door, and provide as poor a service as they could get away with.
I would be very glad to speak to the hotel manager about how my poor experience can be rectified. I will also seek to get in touch with Marco Pierre White Restaurants to convey my disappointment.
Everything
Nothing
The air conditioning worked perfectly, which is quite rare in UK hotels.
The older receptionist I spoke to on Monday the 13th at around 11 a.m. was quite stern and spoke to me as though I could not understand English. There was also confusion about a £20 parking fee, as I had been told at check-in that I only needed to enter my registration number. A polite explanation and apology would have been appreciated.
Comfortable and spacious room
Found a pair of socks under the side table from a previous guest. But everything else was great
Claimed to be dog friendly but excluded from restaurant for dinner and breakfast.
Main window glass was broken. Not informed before we entered room.
Your guide to the flawless travel experience
Popular Countries
Get our app
