Hilton Garden Inn Las Vegas City Center

Hotels
•
Hilton Garden Inn
9 (330 reviews)
4655 Dean Martin Dr. , Las Vegas , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Staff misbehavior
Breakfast variety
Invoice issues

Categories

Cleanliness
8.39
Room cleaning staff mishandled items during stay.
Service
9.86
Many guests praised the friendly and helpful staff, particularly Ms. Ash and Ms. Jaqui.
Location
8.4
Proximity to the Strip is a plus, but difficult street crossing is a concern.
Room Quality
9.35
Rooms were well-maintained with kitchenettes.
Amenities
9.38
Facilities were noted to be clean and well-maintained.
Value for Money
8.84
Overall good value, though some services fell short.
Food and Beverage
8.39
Breakfast lacked variety, but overall satisfaction with food.
Overall Experience
9.36
Despite some issues, guests left feeling highly satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:38

Property Description

Luxurious Accommodations
Hilton Garden Inn Las Vegas City Center offers comfortable guest rooms with modern amenities such as free WiFi, flat-screen HDTV, microwave, refrigerator, and ironing facilities.

Convenient Facilities
Guests can start their day with a delicious breakfast at The Garden Grille & Bar restaurant, work out at the hotel fitness center, and utilize the business center for any work needs.

Prime Location
Located in Las Vegas, the hotel provides a free shuttle service to various spots on the Las Vegas Strip. With the Las Vegas Convention Center and T-Mobile Arena just a short drive away, entertainment and business opportunities are within easy reach.

Book your stay at Hilton Garden Inn Las Vegas City Center now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

9
Based on 330 reviews
Cleanliness: 8.39
Service: 9.86
Location: 8.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
D
Dainius • couple • lt
10
2026-02-08 • via Nuitee
L
Leonardo Cazé • couple • br
10
2026-01-29 • via Nuitee
D
Durgesh • couple • ie
8
2026-01-26 • via Nuitee
S
Srinivasulu • couple • in
5
Okay
Pros:

Well maintained ,clean facilities and breakfast should have more varieties

Cons:

Breakfast

2026-01-20 • via Nuitee
M
Mary Ann • couple • us
10
2026-01-19 • via Nuitee
A
Andrea • couple • ar
1
Nunca nosoudimos quedar
Pros:

Nada porque cuando llegamos no Tenian lugar y ya lo teniamos reservado tuvimos que volver al otro Que nos recibieron

2026-01-12 • via Nuitee
E
Eva • extended_group • de
9
Cons:

Das Hotel liegt sehr nahe an der Strip, dennoch muss Mann lange Umweg laufen, weil man nicht über die Straße rüber kann.
Schade, dass es weder Unterführung, Fussgänger Übergang noch eine Brücke gibt’s

2026-01-01 • via Nuitee
J
jessica • family_with_children • us
9
2025-12-29 • via Nuitee
D
Deanna • extended_group • us
8
2025-12-07 • via Nuitee
F
Fiona • couple • au
1
Cons:

I had a very disappointing experience at this hotel, especially with a front desk staff member named C’zarina. During check-in, I politely asked if she could help speed things up because our Uber had arrived. Instead of assisting, she just stared at me without typing and repeatedly blamed the “slow computer.”
Then, out of nowhere, she accused me of “yelling,” even though I wasn’t raising my voice at all. When my partner came downstairs, she actually started shouting “calm down” at me, which was completely unprofessional and unnecessary. Such a shock. She even wrote her name on a card and told me to go ahead and report her — as if tourists have no way to stand up for our rights.
I’ve stayed at many Hilton properties, and I’ve never encountered staff this rude or hostile. Her behaviour was so irrational and confrontational that it made me genuinely question whether she is fit to work in hospitality. As an Asian guest, the way she treated me felt targeted and deeply uncomfortable, and I am concerned there may have been an element of bias. This experience really overshadowed my stay. I hope management takes this seriously and improves front desk service.

2025-12-06 • via Nuitee
W
Werner • solo_traveller • it
1
Cons:

They refused to issue an invoice, even though they are required to do so according to their agreement with Booking.com. I tried to contact them several times without success. Even the Booking.com customer service team was unable to obtain an invoice on my behalf. Very poor service!

2025-12-04 • via Nuitee
W
Werner • solo_traveller • it
1
Cons:

They refused to issue an invoice, even though they are required to do so according to their agreement with Booking.com. I tried to contact them several times without success. Even the Booking.com customer service team was unable to obtain an invoice on my behalf. Very poor service!

2025-12-04 • via Nuitee
T
Tolentino • couple • us
10
2025-11-27 • via Nuitee
J
jeffreyjusticel • Business • Camarillo, California
8
Good Manager/Facilities, Questionable Staff
Pros:

Came for business, the rooms were cleaned almost daily, and the kitchenette was fairly furnished. Got locked out of my room the first night, and had to wait an hour before the manager arrived to help get the room reopened. The room cleaning crew took a pot from the room that I had been using, and never replaced it. Later they put a cast-iron pan of mine into the wash, eliminating its coat and causing it to rust before I even got back to my room; however the management talked to them so at least it didn’t happen again. The shuttles were very unreliable except for Ms. Jacque.

2025-11-15 • via Tripadvisor
G
Getaway533625 • Business
10
🌟 “Rolling into the Day with Ms. Jaqui!” 🌟
Pros:

I want to give a huge shout-out to Ms. Jaqui, the morning shuttle driver at TownPlace Suites Las Vegas on Dean Martin Drive. She’s the definition of friendly and professional! Every morning she greets guests with a warm smile, genuine kindness, and the kind of positive energy that makes you feel like family before you even have your coffee.

2025-11-10 • via Tripadvisor
E
eligiod237 • Business
10
Great service!
Pros:

It is satisfing to always be welcome by receptionist: Ash! She is a sweetheart! Always willing to help and accommodate when needed!! She is a great asset to Hilton! Thank you for all you do!!

2025-11-05 • via Tripadvisor
R
Rachel • extended_group • us
10
Enjoyed my stay
Pros:

Perfect location for our stay

2025-11-04 • via Nuitee
L
loreviag • Friends getaway
10
I would recommend the state to anyone with truly an experience.
Pros:

Was a great stay, but what truly made my trip was the shuttle driver Ms. Jacque she was amazing & such a sweetheart. & very helpful. I definitely would stay again.

2025-11-02 • via Tripadvisor
X
X2642NNmatta • Business
10
Great Stay !
Pros:

The hotel was a great stay ! Ms. Jacque was absolutely hilarious, she was a great shuttle driver who brought us from the airport to the hotel. Hope to come back soon

2025-11-02 • via Tripadvisor
S
Same • extended_group • us
10
Very good
Pros:

Staff were very helpful and polite!

2025-11-02 • via Nuitee