Hampton By Hilton Frankfurt City Centre East

Hotels
Hampton Inn
8.6 (8979 reviews)
Grusonstrasse 4 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality breakfast
Cons:
Cleaning issues
Noise complaints
Ventilation problems

Categories

Cleanliness
7.73
Mixed reviews regarding cleanliness; some guests noted issues with bathroom cleanliness.
Service
9.2
Guests appreciated the friendly and attentive staff, especially highlighting a specific employee's excellent service.
Location
9.24
Many reviews praised the hotel's convenient location near public transport and city attractions.
Room Quality
8.19
Generally good quality rooms noted, though there were some issues with ventilation and noise in certain rooms.
Amenities
8.22
Amenities like breakfast and fitness area received positive feedback, but there were complaints about noise from equipment.
Value for Money
8.68
Guests felt the hotel provided good value relative to its price, despite some cleanliness concerns.
Food and Beverage
8.73
Breakfast options received positive reviews, though overcrowding was noted.
Overall Experience
8.8
Overall positive experiences despite some highlighted issues; many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:17

Property Description

Modern Comfort and Convenience

Convenient Location: Located in Frankfurt/Main, Hampton By Hilton Frankfurt City Centre East offers easy access to popular attractions like Cathedral of St. Bartholomew, Eiserner Steg, and Goethe House.

Well-Equipped Rooms: The hotel provides comfortable non-smoking rooms with amenities such as air conditioning, TV, and private bathrooms, ensuring a relaxing stay for guests.

Great Facilities: Enjoy a fitness centre, free WiFi, a bar, and a buffet breakfast at the property. Additionally, guests can benefit from the in-house snack bar, business area, and multilingual reception services.

Experience a blend of modern amenities and exceptional service at Hampton By Hilton Frankfurt City Centre East. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.6
Based on 8979 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
A
Andrew couple de
9
2026-06-27 via Nuitee
I
ibrahim extended_group tr
9
Pros:

Şehir merkezinde fiyat performans çok iyiydi

2026-06-26 via Nuitee
C
Carolin family_with_children de
9
2026-06-26 via Nuitee
F
Femadent GmbH & Co.KG solo_traveller de
7
2026-06-26 via Nuitee
D
Dorottya solo_traveller de
4
Cons:

- Kein WLAN gehabt am ersten Tag der Anreise, Teppich und Flure voller Flecken..

2026-06-26 via Nuitee
L
Linda B. family_with_children no
10
2026-06-25 via Nuitee
A
Andreas couple de
8
2026-06-25 via Nuitee
A
Andreas couple de
8
2026-06-25 via Nuitee
M
Maggie solo_traveller za
7
Frankfurt in June 2026
Pros:

Breakfast was good, next to underground station and tram line was very close.
Although train tracks are across the road, the room was very quiet at night.

Cons:

The fact that none of the staff told us about REWE supermarket around the corner although we asked different staff members. WHY? Did they want to sell their own sweets, drinks and instant spaghetti in a cup to us?
Although front desk staff members were friendly, they couldn't help much with tourist information.
The room service lady forgot twice to supply our daily milk, tea and coffee.
In room 534 the space on the one side between the bed abd the wall us very tight and inconvenient.

2026-06-25 via Nuitee
S
Sami couple fi
9
2026-06-25 via Nuitee
T
Thorsten couple de
8
Wir würden auch ein drittes Mal dort hingehen....
Pros:

Es war unser zweiter Aufenthalt.. daher kannten wir die Basics .. das Zimmer war sauber , das Bad geräumig.. das Frühstück gut .. alles wie beim letzten Mal auch ..daher haben wir es nochmal gebucht

Cons:

Wir hatten um ein ruhiges Zimmer gebeten ... und man hat sich entschieden uns ein Zimmer in direkter Aufzugnähe.. zur Straße hin ... im zweiten Stock .. fast über dem Hoteleingang zu geben .. also bei gekippten Fenster ... na ja .. wenn das von der Leitung so entschieden wurde, dass das von über 100 Zimmern ein ruhiges ist... da wurden wir in anderen Hotels halt schon deutlich anders platziert .. (aber bei geschlossenen Fenstern ging es nachts)

2026-06-25 via Nuitee
J
JORGE solo_traveller co
10
Pros:

Organizados

Cons:

El lugar sus alrededores, esta wn construcion

2026-06-25 via Nuitee
I
IRAKLIS extended_group gr
8
μετρια.
Pros:

το παρκινγ καλο. αλλα ακριβο 30ευρω.την ημερα.

Cons:

μασ εδωσαν δωματιο με θεα σε τοιχο διπλα σε σιδηροδρομο στο 2 οροφο. λεγετε οτι εαν κλεισησ με την booking σου δεινουν πισω δωματια .ισχυει.

2026-06-24 via Nuitee
B
Bahadır Yildiz solo_traveller tr
10
2026-06-24 via Nuitee
K
Kulshat extended_group kz
7
Cons:

сыро в номерах

2026-06-24 via Nuitee
L
Lüdemann couple de
10
2026-06-24 via Nuitee
V
Vanessa family_with_children br
9
2026-06-23 via Nuitee
T
Töpfer couple de
7
im Großen & Ganzen trotzdem ganz okay
Pros:

Frühstück:
- Rührei aus Eipulver,
- Obstsalat nur jeden 2. Tag & auch nicht selber gemacht,
- Kartoffelsalat auch nicht selber frisch gemacht,
- kaum Vollkornbrot/-brötchen
- für Tee übergießen Tasse nur halbvoll, Automat schlecht eingestellt

Cons:

das nur 1 duchgängige Zudecke war, 2 einzelne Decken wären mir lieber gewesen

2026-06-23 via Nuitee
M
Michael couple de
9
2026-06-23 via Nuitee
G
Giuseppa family_with_children de
9
2026-06-23 via Nuitee