Hampton By Hilton Frankfurt City Centre East

Hotels
•
Hampton Inn
8.6 (9229 reviews)
Grusonstrasse 4 , Frankfurt/Main , DE
+49 69 154085100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality breakfast
Cons:
Cleaning issues
Noise complaints
Ventilation problems

Categories

Cleanliness
7.73
Mixed reviews regarding cleanliness; some guests noted issues with bathroom cleanliness.
Service
9.2
Guests appreciated the friendly and attentive staff, especially highlighting a specific employee's excellent service.
Location
9.24
Many reviews praised the hotel's convenient location near public transport and city attractions.
Room Quality
8.19
Generally good quality rooms noted, though there were some issues with ventilation and noise in certain rooms.
Amenities
8.22
Amenities like breakfast and fitness area received positive feedback, but there were complaints about noise from equipment.
Value for Money
8.68
Guests felt the hotel provided good value relative to its price, despite some cleanliness concerns.
Food and Beverage
8.73
Breakfast options received positive reviews, though overcrowding was noted.
Overall Experience
8.8
Overall positive experiences despite some highlighted issues; many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:17

Property Description

Modern Comfort and Convenience

Convenient Location: Located in Frankfurt/Main, Hampton By Hilton Frankfurt City Centre East offers easy access to popular attractions like Cathedral of St. Bartholomew, Eiserner Steg, and Goethe House.

Well-Equipped Rooms: The hotel provides comfortable non-smoking rooms with amenities such as air conditioning, TV, and private bathrooms, ensuring a relaxing stay for guests.

Great Facilities: Enjoy a fitness centre, free WiFi, a bar, and a buffet breakfast at the property. Additionally, guests can benefit from the in-house snack bar, business area, and multilingual reception services.

Experience a blend of modern amenities and exceptional service at Hampton By Hilton Frankfurt City Centre East. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

8.6
Based on 9229 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
K
Kseniya • family_with_children • il
10
Отель, рекомендую!
Pros:

Хороший отель с отличным расположением! Станция метро рядом с отелем, много разных локаций в районе, прекрасный зоопарк рядом

Cons:

Омлет на завтраке 13.10.2026 был испорчен, либо испорченные яйца были.

2026-10-13 • via Nuitee
D
Don • couple • us
9
other than the high price I paid, it was overall good.
Pros:

good breakfast and room was clean and the overall was good

Cons:

the mattress was not that comfortable. Maybe it was timing of booking the room rate was exceptionally high (my opinion).

2026-10-13 • via Nuitee
M
Maria Dolors • couple • es
9
hotel confortable, buena ubicación, cerca del metro y del tren
Pros:

El desayuno estaba excelente con gran cantidad de opciones

Cons:

no aplica

2026-10-13 • via Nuitee
L
Liliana • couple • cz
9
Comodida y comfort
Pros:

Lo limpio y organizado

Cons:

Nada que me haya disgustado

2026-10-12 • via Nuitee
I
Illia • extended_group • cz
10
2026-10-12 • via Nuitee
A
ALESSANDRO • solo_traveller • it
10
2026-10-12 • via Nuitee
S
Sonja • extended_group • at
10
Perfektes Hotel für einen Städtebesuch.
Pros:

Sehr gutes Frühstück, angenehme Atmosphäre

Cons:

Parkgebühren sehr hoch - keine Ermäßigung für Hotelgäste

2026-10-12 • via Nuitee
N
Nina • couple • hr
10
2026-10-12 • via Nuitee
S
Simone • family_with_children • de
7
Für einen Kurzaufenthalt okay, das nächste Mal aber ohne Frühstück
Pros:

Das Hotel war sauber und die Lage war gut

Cons:

Das Frühstück war leider enttäuschend. Angesehen von Sojamilch gab es keine weiteren laktosefreien oder veganen Alternativen. Für glutenfreie Ernährung stand immerhin ein Brot zur Verfügung. Insgesamt besteht für die Auswahl an Alternativen für Menschen mit Unverträglichkeiten oder besonderen Ernährungsbedürfnissen Verbesserungspotenzial.
Eine größere Auswahl an Obst und Marmeladen wäre wünschenswert.

2026-10-12 • via Nuitee
I
Isabel • solo_traveller • de
7
2026-10-11 • via Nuitee
G
Gioperla • solo_traveller • it
9
2026-10-11 • via Nuitee
M
Matthew • solo_traveller • au
8
Comfortable room, great location, next to train station. Restaurants, cafes, shops nearby.
Pros:

Great location, right next to train station. Comfortable bed, clean room.

Cons:

There was no refrigerator in the room for chilling food & drinks.

2026-10-09 • via Nuitee
M
Mayur • solo_traveller • au
10
Happy with our stay
Pros:

Location is perfect for family travellers. Breakfast buffet is good and varied. Staff are very professional and helpful.

Cons:

Can't think of anything

2026-10-09 • via Nuitee
T
Toni • solo_traveller • gb
1
No Room Available
Pros:

Nothing

Cons:

Over booked so we didn't have a room even though I booked this 3+months in advance. Staff were rude and not helpful with this situation. We were told no room, you need to find your own place to stay, we can't help you.

2026-10-07 • via Nuitee
Y
Yiğit • couple • tr
7
2026-10-07 • via Nuitee
M
Mar • family_with_children • de
5
Enttäuschender Service und wenig lösungsorientiertes Personal
Pros:

Die Lage direkt an der U-Bahn ist sehr praktisch und der Zugang zum Hotel unkompliziert.

Cons:

Der Zimmerservice erfolgt nur nach vorheriger Anmeldung. Als unser Kind ins Bett plötzlich erbrochen hatte, wurde trotz unserer Bitte kein Reinigungspersonal geschickt. Wir bekamen lediglich einen Bettbezug, die verschmutzte Wäsche wurde nicht abgeholt. Das Bett war dadurch für die nächste Nacht kaum nutzbar und das Zimmer roch weiterhin stark nach Erbrochenem. Zudem war das Zimmer sehr klein für eine mehrköpfige Familie. Insgesamt wirkte das Personal in dieser Situation wenig organisiert und lösungsorientiert. Außerdem hatten wir den Eindruck, dass ältere Gäste deutlich zuvorkommender behandelt wurden als jüngere.

2026-09-18 • via Nuitee
S
Sandeep K Dubey • solo_traveller • in
10
2026-09-17 • via Nuitee
K
Karolin Maria • solo_traveller • de
10
2026-09-17 • via Nuitee
N
Nico • extended_group • nl
9
2026-09-16 • via Nuitee
I
Ismail • extended_group • ch
9
Erholsam
Pros:

Sehr schön

Cons:

Umgebung Personal Frühstück

2026-09-15 • via Nuitee