Hampton By Hilton Frankfurt City Centre East

Hotels
Hampton Inn
8.6 (8353 reviews)
Grusonstrasse 4 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality breakfast
Cons:
Cleaning issues
Noise complaints
Ventilation problems

Categories

Cleanliness
7.73
Mixed reviews regarding cleanliness; some guests noted issues with bathroom cleanliness.
Service
9.2
Guests appreciated the friendly and attentive staff, especially highlighting a specific employee's excellent service.
Location
9.24
Many reviews praised the hotel's convenient location near public transport and city attractions.
Room Quality
8.19
Generally good quality rooms noted, though there were some issues with ventilation and noise in certain rooms.
Amenities
8.22
Amenities like breakfast and fitness area received positive feedback, but there were complaints about noise from equipment.
Value for Money
8.68
Guests felt the hotel provided good value relative to its price, despite some cleanliness concerns.
Food and Beverage
8.73
Breakfast options received positive reviews, though overcrowding was noted.
Overall Experience
8.8
Overall positive experiences despite some highlighted issues; many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:17

Property Description

Modern Comfort and Convenience

Convenient Location: Located in Frankfurt/Main, Hampton By Hilton Frankfurt City Centre East offers easy access to popular attractions like Cathedral of St. Bartholomew, Eiserner Steg, and Goethe House.

Well-Equipped Rooms: The hotel provides comfortable non-smoking rooms with amenities such as air conditioning, TV, and private bathrooms, ensuring a relaxing stay for guests.

Great Facilities: Enjoy a fitness centre, free WiFi, a bar, and a buffet breakfast at the property. Additionally, guests can benefit from the in-house snack bar, business area, and multilingual reception services.

Experience a blend of modern amenities and exceptional service at Hampton By Hilton Frankfurt City Centre East. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.6
Based on 8353 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
M
Mario couple mt
7
Pros:

Location , breakfast and servicd

Cons:

No hotel amenities and the tv sound was not adjustable controlled by hotel and very difficult to hear any news, set on 8

2026-02-14 via Nuitee
R
Rafal solo_traveller pl
9
2026-02-14 via Nuitee
H
H. Eisenmenger extended_group de
8
2026-02-14 via Nuitee
ılgın couple tr
10
2026-02-13 via Nuitee
F
Family couple gr
10
Pros:

Τέλειο

2026-02-13 via Nuitee
A
Artem extended_group ru
8
2026-02-13 via Nuitee
R
Ria family_with_children us
10
2026-02-13 via Nuitee
F
Foresti family_with_children it
9
Pros:

Tutto

Cons:

Nulla

2026-02-13 via Nuitee
P
Philippe couple fr
8
Bonne hôtel bien situé juste le petit déjeuner sans plus
Pros:

La chambre est spacieuse ,confortable et très propre

Cons:

Petit déjeuner sans plus

2026-02-12 via Nuitee
A
André Luis solo_traveller br
9
Congratulations !
Pros:

In general lines, it was an excelent stay for me. The hotel is very good, very confortable, well located, clean and the staff, specially a Brazilian man, was terificc !!! so kind and helpfull !!!please congratulate this employee, because he is really above any expecattions.

Cons:

The only points I did not liked - I have asked some days for a wake-up call, at 7am. They call me 7;27h one day and the other day 7:45am, very late.

2026-02-12 via Nuitee
M
Michael couple de
9
2026-02-12 via Nuitee
K
Krishnendu extended_group in
8
2026-02-12 via Nuitee
T
Tarek couple eg
8
2026-02-12 via Nuitee
N
nejoua couple us
7
Hotel confortable
Pros:

L'hôtel est grand et confortable

Cons:

La taille du lit
Pas de mini bar ni cafetière dans la chambre
Les articles de salle de bain sont tous payants a la réception !

2026-02-11 via Nuitee
M
Mohamed solo_traveller ca
8
Good value for money
Pros:

Convenient location. Good value for money

Cons:

The carpet was not very clean

2026-02-11 via Nuitee
M
Milan extended_group sk
9
Vyhovujúce ubytovanie vzhľadom k výstavisku
Pros:

Blízkosť k stanici metra, bohaté raňajky, príjemný personál

Cons:

Veľmi malá izba, malá posteľ, chýbala nám chladnička na izbe

2026-02-11 via Nuitee
G
Graham couple au
9
Will definitely say here again
Pros:

Good location, close to transport and breakfast including

2026-02-11 via Nuitee
T
Trond Ivar extended_group no
8
Flotte rom / bad med super beliggenhet. Frokosten har forbedringsmuligheter.
Pros:

Fint hotel med pene rom og delikate bad. Veldig god beliggenhet og meget enkelt å reise til messe derfra.

Cons:

Frokosten var ok men kunne vært bedre. Vi fikk bare bacon siste av de tre dagene vi bodde der. Synes også at hotellet burde ha ordentlig appelsin juice til frokost og ikke en utvannet orange variant fra en maskin som smakte dårlig.

2026-02-11 via Nuitee
R
Rodrigo extended_group co
8
Excelente hotel, bien ubicado con una muy buena relación costo beneficio.
Pros:

Es una excelente ubicación, muy buen desayuno y en general tiene muy buena relación costo beneficio.

Cons:

Reservé 3 habitaciones de las cuales una era para 2 personas, tenía una cama y un sofá. Sin embargo el sofá se encontraba en malas condiciones no aptas para dormir y los huéspedes debieron compartir la cama doble.

2026-02-11 via Nuitee
P
patrick couple be
10
Pros:

Ruime kamers en vriendelijk personeel

2026-02-10 via Nuitee