Tru By Hilton Syracuse-Camillus

Hotels
•
Tru by Hilton
8.4 (569 reviews)
116 Township Blvd. , Camillus , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Dirty rooms
Uncomfortable beds
Noisy guests

Categories

Cleanliness
7.23
Several reviews mentioned dirty rooms and hair in the showers, indicating cleanliness issues.
Service
9.7
Staff was consistently noted as friendly and responsive to issues, indicating strong service.
Location
9.24
Conveniently located near attractions, positively impacting location sentiment.
Room Quality
6.69
Negative feedback on room comfort and size, as well as cleanliness.
Amenities
9.22
Enjoyable amenities reported, particularly the sports complex and breakfast options.
Value for Money
7.18
Complaints about room cost and value, indicating dissatisfaction with price-to-quality ratio.
Food and Beverage
9.23
Breakfast received positive remarks for quality and variety.
Overall Experience
8.7
Mixed reviews with significant positives, but major issues in room quality and cancellation incident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:31

Property Description

Modern Accommodations
Tru By Hilton Syracuse-Camillus offers stylish and comfortable rooms equipped with a desk, flat-screen TV, and free WiFi. Each room features modern amenities and a private bathroom, ensuring a pleasant stay for every guest.

Convenient Facilities
This 3-star hotel provides a fitness centre, sun terrace, 24-hour front desk, shared lounge, and a business centre. Whether you are looking to stay active, relax outdoors, or attend to work matters, the hotel has you covered with its range of convenient facilities.

Nearby Attractions
Located within close proximity to Destiny USA, Syracuse Regional Transportation Center, and other popular attractions, Tru By Hilton Syracuse-Camillus is the perfect choice for travelers looking to explore the area. Book your stay now and experience comfort and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 569 reviews
Cleanliness: 7.23
Service: 9.7
Location: 9.24
Room Quality: 6.69
Amenities: 9.22
Value for Money: 7.18
Food and Beverage: 9.23
Overall Experience: 8.7
C
Charlene • couple • us
10
Pros:

Good location. Easy on and off for the tollroad and Costco.

2026-01-24 • via Nuitee
J
Jeneen • family_with_children • us
8
2026-01-20 • via Nuitee
H
Howard • couple • us
5
Decent, but we will stay elsewhere next time we visit my family.
Pros:

Good location,fair breakfast

Cons:

A place to store clothes would have been beneficial-closet and a dresser. A real desk would have helped. An availability of local TV stations should have been provided or been easier to access.

2026-01-19 • via Nuitee
E
Edmund • couple • us
8
Our stay was comfortable; breakfast exceptional.
Pros:

exceptional

Cons:

nothing

2026-01-19 • via Nuitee
N
Nick • family_with_children • us
10
2026-01-19 • via Nuitee
R
Ruth • solo_traveller • us
9
2026-01-19 • via Nuitee
M
michael • couple • us
7
Just what we needed
Pros:

Efficient & clean, excellent breakfast

Cons:

A/C in bedroom loud noise wake us up in night

2026-01-19 • via Nuitee
L
Lori • solo_traveller • us
10
2026-01-19 • via Nuitee
L
Laura • solo_traveller • us
9
I will stay there again due to its location
Pros:

Breakfast was ok, exercise room ok

Cons:

Pillows were not comfortable, spartan accommodations for luggage and personal items

2026-01-19 • via Nuitee
T
Thomas • couple • us
4
2026-01-19 • via Nuitee
J
Jrock0297 • couple • us
6
Pros:

Very clean and breakfast was good

Cons:

The front desk lady was rude but i tried to kill her with kindness cause i know not everyday is a good day.

2026-01-08 • via Nuitee
D
DAILI • family_with_children • ca
8
2026-01-06 • via Nuitee
R
rouillard • family_with_children • ca
10
Pros:

Was very clean and wonderful breakfast

Cons:

Nothing to say of what I didn't like everything was great

2026-01-06 • via Nuitee
N
Nersinger • couple • us
8
2025-12-24 • via Nuitee
S
Susan • couple • us
8
I really enjoyed my stay. the staff was very helpful and friendly. The hotel had all I needed,
Pros:

The free breakfast more than met my expectations. It was fresh every day and there was a good variety of food. The cook was Debbie. She kept the food area clean and had the dishes replenished as needed. She had a nice variety of breakfast options.

Cons:

The card that opened our room had to be reset most days. I would like it if they tried to separate the guests a little more so you don't have a noisy group right next door.

2025-12-10 • via Nuitee
E
Ellsworth • couple • us
7
OK
Pros:

Close by our get together.

Cons:

The TV should have explicit directions. It was extremely difficult to get working, using.

2025-12-04 • via Nuitee
G
Glauco • family_with_children • us
9
2025-11-27 • via Nuitee
M
Mark • extended_group • us
8
good stop on way to Canada
Pros:

Good Breakfast

Cons:

Nothing

2025-11-16 • via Nuitee
A
Alexandra • family_with_children • us
5
Great amenities- nasty rooms
Pros:

We enjoyed the sports complex and friendly staff at this hotel

Cons:

Hotel was dirty, hair in the showers, overall felt dirty.
The bed was uncomfortable, we didn’t had proper blankets, they had a mattress cover used as a blanket. Linens were dirty and gross.

2025-11-03 • via Nuitee
D
Daniel • solo_traveller • us
8
Pros:

Early check in flexibility by staff

2025-10-20 • via Nuitee