Candlewood Suites Valdosta Mall by IHG

Hotels
•
Candlewood Suites
8.6 (312 reviews)
1003 N. St. Augustine Rd , Valdosta , US
+1 229-249-2000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean beds and sheets
Comfortable beds and pillows
Quiet rooms
Good breakfast (for some)
Excellent weight room
Convenient location
Swift check-in
Cons:
Isolated cleanliness issues (found items, dead bug, white substance)
Ripped/dirty carpet and some outdated rooms
Unfriendly nighttime front desk reported
Very dark rooms
Weak WiFi
No hot breakfast in some stays
Limited seating in some rooms
Occasional low water pressure

Categories

Cleanliness
7.6
Mixed reports: several guests praised cleanliness and comfortable beds/sheets, but multiple isolated issues (deodorant cap in recliner, dead bug in bathtub, white substance on chair, dirty/ripped carpet) lowered the score.
Service
9.6
Mostly praised: numerous mentions of very friendly staff, swift check-in and helpful employees; offset by one notable negative report of an unfriendly nighttime front-desk agent.
Location
9.6
Mentioned positively (listed as a pro); location was convenient for guests traveling to nearby destinations.
Room Quality
7.9
Mixed: many guests noted comfortable beds, great pillows and crisp sheets, but others reported outdated, very dark rooms and torn/dirty carpeting and found items in furniture.
Amenities
8.3
Mixed amenities: weight room praised as excellent, but wifi reported very weak, limited seating in some rooms, and lack of hot breakfast cited by at least one guest.
Value for Money
8.6
Standard quality for this hotel tier (not directly commented on in reviews).
Food and Beverage
8
Mixed comments: breakfast described as good by some, but another guest noted the hotel did not offer a hot breakfast as expected.
Overall Experience
9.2
Generally positive overall: many guests would recommend and return, citing quiet rooms and comfortable beds; overall stay was strong but marred by isolated cleanliness and staff-service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Amenities
Candlewood Suites Valdosta Mall offers air-conditioned rooms with free WiFi, flat-screen TVs, and kitchenettes. Each room is equipped with bed linen and towels for a comfortable stay.

Recreational Facilities
Guests can enjoy the seasonal outdoor swimming pool and fitness centre during their stay. The sun terrace provides a relaxing spot to unwind after a day of activities.

Convenience and Accessibility
With a 24-hour front desk, business centre, and vending machines for snacks and drinks, guests have everything they need at their fingertips. The hotel's proximity to Valdosta State University and Wild Adventures makes it an ideal choice for travelers.

Book your stay at Candlewood Suites Valdosta Mall, an IHG Hotel, and experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 312 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.6
Room Quality: 7.9
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 9.2
C
Chris • family_with_children • us
5
Overall a good place to stay, but disappointing because of a staff member.
Pros:

Breakfast was good, staff member helping there was very friendly. Weight room was excellent!

Cons:

It could have been taken care of a bit better. There was a weed smell in the middle of the night coming from the air vents that kept up my family and I. However, what I really didn’t like was the nighttime front desk woman. After having issues with our booking she was not helpful in the least and was quite mean, especially to my parents-in-law.

2026-08-21 • via Nuitee
A
Andrew • extended_group • us
9
Cons:

Found a deodorant cap between the cushion of the recliner when I used it.

2026-08-12 • via Nuitee
D
Damir • family_with_children • us
5
Pros:

Location

Cons:

Very dark room and outdated with dirty old ripped carpet

2026-08-02 • via Nuitee
M
Meg • solo_traveller • us
10
Pros:

Quiet room, no chemical smells, great pillows, crisp clean sheets, all the info i needed.

Cons:

Water pressure could've been a little better but there was plenty of hot water for a good shower.

2026-07-24 • via Nuitee
N
Nathan • solo_traveller • us
10
Pros:

Staff very nice 😊

Cons:

Wifi was very week

2026-07-06 • via Nuitee
R
Rebecca • solo_traveller • us
9
I would recommend...
Pros:

Swift check in and staff was very nice and friendly.

Cons:

Everything was excellent 👍 only thing I wish all rooms had was more of a seating area. Room had a recliner but I wish it had a sofa. Aside from that all was fine.

2026-06-29 • via Nuitee
J
Johnetta • family_with_children • us
10
2026-06-21 • via Nuitee
R
Ricardo Powell • family_with_children • us
7
It was a night stay , so nothing to report on . It’s an overnight stay hotel .. not for long stay
Pros:

It was ok

Cons:

Nothing really

2026-06-18 • via Nuitee
K
Kim • family_with_children • us
8
Great! Will return. We recommend.
Pros:

Quiet. Super friendly staff. Comfortable beds. Aahhh

Cons:

Dead water bug in one of the bathtubs. White substance on the arm of one of the chairs. Other than that…we had a great stay.

2026-06-07 • via Nuitee
J
Jerry • extended_group • us
10
Great stay as we were on our way to Atlanta to visit family. We will make use of the hotel again in the future.
Pros:

Layout was very nice. It was well received by my family.

Cons:

None

2026-06-03 • via Nuitee
L
Lovent • couple • us
10
2026-05-16 • via Nuitee
G
George • family_with_children • us
10
Pros:

EVERYTHING WAS SO CLEAN AND THE BEDS WERE SO COMFORTABLE. STAFF WAS SO NICE

Cons:

It did not have a hot breakfast as most places do.

2026-05-13 • via Nuitee
T
Troy • extended_group • us
9
2026-04-09 • via Nuitee
S
Shane • family_with_children • us
9
Pros:

Room was comfortable and quiet. Front desk worker was very nice and helpful. Room had everything you could need.

Cons:

Shower head was loose and wouldn't stay in place.

2026-04-08 • via Nuitee
A
Alethia • family_with_children • us
10
Fantastic and I rested comfortably in a clean space.
Pros:

The whole stay was and experience polite staff🫶🏾

Cons:

N/A

2026-04-05 • via Nuitee
J
John • family_with_children • us
10
Pros:

Everything.

Cons:

Nothing

2026-03-23 • via Nuitee
B
blando • family_with_children • us
10
2026-03-21 • via Nuitee
E
Edward • family_with_children • us
10
Pros:

Everything, the hotel was top notch and very clean and the staff was super friendly. Will definitely stay here many more times.

2026-03-17 • via Nuitee
F
Forest • couple • us
10
Well worth the stay!
Pros:

Location was fantastic.

Cons:

N/A

2026-03-14 • via Nuitee
S
Stephanie • solo_traveller • us
5
Okay hotel
Cons:

It was okay. Had a cockroach on the bed. That ruined my stay. $150/night was overpriced, in my opinion. No breakfast. My room was fine. Quiet. Safe. Proximity to everything was good.

2026-03-05 • via Nuitee