Holiday Inn Express & Suites Mt Sterling North by IHG

Hotels
•
Holiday Inn Express
8.3 (189 reviews)
269 Evans Avenue , Mount Sterling , US
+1 859-432-8151

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient, easy-to-find location near freeway and food/coffee
Comfortable beds and good sleep reported by multiple guests
Friendly/front-desk staff and helpful employees (specific praise for Alex)
Free breakfast well-liked
Cons:
Perceived as overpriced by several guests
Cleanliness concerns (blood-stained sheets, filthy towels, dated bathrooms, pool appearance)
Worn/sinking mattresses and some room maintenance issues (shower leaks, temperature control)
Broken or missing amenities (ice machines not working, missing plain creamer)

Categories

Cleanliness
6.89
Mixed reports: several guests praised clean rooms and fresh-smelling sheets, but multiple reviews flagged serious issues (blood-stained sheets, filthy towels, dusty/dated bathroom trim, pool bottom looking dirty). Overall cleanliness is below the hotel's otherwise positive attributes.
Service
9.86
Generally strong front-desk/service mentions (friendly staff, specific praise for staff like Alex, helpful front desk and check-in). A few negative interactions with housekeeping were reported, but front-desk/service consistently receives positive feedback.
Location
9.9
Consistently praised: easy to find off the interstate, convenient for travel, close to food/coffee, and good for last-minute stays. Location is a clear strength across reviews.
Room Quality
7.45
Mixed room experience: many guests found beds comfortable and rooms nice, but issues included worn/sinking mattresses, overheating rooms with temperature control problems, shower doors leaking, and dated bathrooms—resulting in an overall slightly below-expectation room quality.
Amenities
7.38
Amenities are generally adequate (free breakfast, pool available) but had problems: cold/dirty-looking pool, non-working ice machines, and missing simple items like plain creamer. Functional but with notable gaps.
Value for Money
6.34
Several guests explicitly called the property overpriced (one noting about $75 too much for the area) and others said it felt a bit overpriced for the condition; value is a weaker area for this property.
Food and Beverage
9.39
Free breakfast received strong positive comments (described as excellent and very good by multiple guests). Minor negatives: breakfast service ends relatively early and some requested basics (plain creamer) were missing.
Overall Experience
9.16
Overall sentiment trends positive: many guests would stay again, reported great sleep and convenience, and praised staff and location. The overall experience remains positive despite cleanliness and value issues noted by a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Convenient Location
Located in Mount Sterling, Kentucky, Holiday Inn Express & Suites Mt Sterling North is just 50 km from Boone Station State Historic Prk, offering easy access to local attractions.

Modern Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and free toiletries. The hotel also features a fitness centre for guests to stay active during their stay.

Exceptional Service
With a 24-hour front desk, the staff at Holiday Inn Express & Suites Mt Sterling North are always available to assist guests, ensuring a comfortable and enjoyable experience throughout their stay.

Book your stay at Holiday Inn Express & Suites Mt Sterling North, an IHG Hotel, and experience a perfect blend of convenience, comfort, and exceptional service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

8.3
Based on 189 reviews
Cleanliness: 6.89
Service: 9.86
Location: 9.9
Room Quality: 7.45
Amenities: 7.38
Value for Money: 6.34
Food and Beverage: 9.39
Overall Experience: 9.16
K
Kim • couple • us
1
Horrible!
Pros:

Easy to find off interstate

Cons:

Too expensive, noisy tenants inside/outside

2026-10-26 • via Nuitee
M
MARY • couple • us
10
Pros:

Great

2026-10-23 • via Nuitee
K
Kathryn • extended_group • us
9
Cons:

They could've had plain coffee creamer in the lobby for the coffee. I don't particularly like flavored creamer.

2026-10-19 • via Nuitee
J
Julie • couple • us
10
Great location for my need
Pros:

Clean

2026-10-16 • via Nuitee
J
John • couple • us
10
2026-10-12 • via Nuitee
B
Betty • couple • us
8
Room was over priced but was in the area and needed a room.
Pros:

Location was good.

Cons:

The bathroom needed more personal attention to cleaning floor/shower exterior trim.

2026-10-11 • via Nuitee
S
Stephanie • couple • us
6
It was nice for what we needed. A bit overpriced.
Pros:

Room was nice , location off freeway , beds were comfy, sheets smelled clean . Located by coffee and food.

Cons:

Bathroom was dated . Not enough blankets on the bed and it was pretty cold .

2026-09-19 • via Nuitee
C
Charla • couple • us
6
It was ok. Could’ve been better for the price
Pros:

Breakfast was excellent! Location was convenient for our travel plans

Cons:

Room was hot and it was hard to keep temp down. Shower door had some problem where water poured out the bottom. Huge fall hazard. Had to mop up water every time and when doing so towels were filthy. Def hadn’t been cleaned recently.

2026-08-17 • via Nuitee
T
Travis • family_with_children • us
1
2026-08-02 • via Nuitee
K
Kaitlyn • family_with_children • us
10
Pros:

Rooms was very nice & clean, staff was very friendly & a very convenient location for us.

2026-07-20 • via Nuitee
M
Madelyn • solo_traveller • us
9
2026-07-18 • via Nuitee
P
phillip • couple • us
8
Great sleep, would repeat
Pros:

Very comfortable beds, free breakfast, late check out time 11:00.

Cons:

Pool was a bit cold and could use a fixing up due to bottom kind of dirty looking. Free breakfast shuts down early, 9:30.

2026-07-16 • via Nuitee
C
Crystal • couple • us
8
Good location
Pros:

Good last minute stay

Cons:

Nothing

2026-07-09 • via Nuitee
G
GCH7777 • solo_traveller • us
10
2026-06-25 • via Nuitee
G
GCH7777 • solo_traveller • us
10
Good place
Pros:

Very nice place and food.

Cons:

Too pricey
About $75 too much for area.

2026-06-25 • via Nuitee
Y
Yvette • family_with_children • us
7
Will stay again
Pros:

The location is great, the front desk assistance were friendly, and the room and hotel is clean.

Cons:

The mattresses were worn and sinking to one side or in the middle. They need to get new mattresses. The wall between the sink and toilet should be removed to give more space at the toilet area.

2026-06-20 • via Nuitee
J
Joyce • solo_traveller • us
8
Cons:

All ice machines were not operating

2026-06-19 • via Nuitee
A
Adrian • solo_traveller • de
9
2026-06-18 • via Nuitee
T
Todd • couple • us
9
2026-06-14 • via Nuitee
J
Jeffrey • solo_traveller • us
6
Pros:

The convenient location. The bed and pillows were comfortable. It was close and somewhat quiet. A few of the front desk workers like Alex were great.

Cons:

There were blood stains on the sheets with a used bandaid. The house keepers were rude and acted like they were inconvenienced by asking for clean towels and wash clothes. Especially when asked to change the blood stained sheets and comforter.

2026-06-07 • via Nuitee