Holiday Inn & Suites Memphis Southeast-Germantown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (925 reviews)
7730 Centennial Drive , Memphis , us

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and safe environment
Friendly staff
Spacious rooms
Cons:
Long check-in process
Breakfast not included
Occasional noise issues

Categories

Cleanliness
8.16
Multiple reviews mention that the hotel was clean, but also some issues such as room odors and general upkeep.
Service
9.63
Overall positivity about staff professionalism and friendliness, despite some comments about slow check-ins.
Location
9.17
Described positively in several reviews, with a safe and convenient neighborhood.
Room Quality
8.62
General praise for spacious and comfortable rooms; however, issues like odor were noted.
Amenities
8.65
Mention of good parking and pool facilities; lack of free breakfast affected perception.
Value for Money
8.61
Mixed views due to breakfast charges and billing issues.
Food and Beverage
7.66
Negative sentiments about breakfast pricing and service.
Overall Experience
9.13
Overall sentiment was positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:58

Property Description

Discover a charming retreat at Holiday Inn & Suites Memphis Southeast-Germantown by IHG, where modern comfort meets Southern hospitality.

Prime Location
Conveniently located just 24 km from Graceland and a quick drive from iconic Memphis attractions, our hotel is the perfect base for exploring the vibrant culture and rich history of the city.

Exceptional Amenities
Indulge in our spacious accommodations, enjoy a refreshing swim in the indoor pool, or stay active in our state-of-the-art fitness center. Our on-site restaurant serves a delightful buffet breakfast to kickstart your day.

Dedicated Service
Experience unparalleled hospitality with our friendly staff, always ready to assist you with helpful recommendations and room service to make your stay truly special.

Book your unforgettable getaway today at Holiday Inn & Suites Memphis Southeast-Germantown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 925 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 9.13
J
Jekendrick • solo_traveller • us
10
Great
Pros:

The cleanliness and quality

Cons:

It's need more carts to help unload bags.

2026-04-04 • via Nuitee
D
Day • extended_group • us
8
Nice property with friendly staff
Pros:

Lovely location with plenty of places very close by. Great staff. I liked the gated parking.

Cons:

The pillows were a bit to soft for my preference but thats just being picky

2026-04-02 • via Nuitee
B
Brianna • family_with_children • us
10
2026-04-02 • via Nuitee
B
Belinda • couple • us
10
It was a great two days!!
Pros:

Everything. The location the cleanliness the staff. It was a great experience. We felt safe! And our room was ready before the check in time which is always a plus!!

Cons:

Nothing

2026-04-02 • via Nuitee
A
Alexis • family_with_children • us
10
2026-04-01 • via Nuitee
H
Hanan • couple • us
9
Very good
Pros:

Big room, clean

Cons:

Need to leave extra blankets in closet, and put move coffee in room

2026-03-31 • via Nuitee
L
Latalla • family_with_children • us
10
Great stay , great staff, foof and drinks!!!
Pros:

The staff is always nice! Its gated and security measures are always good for me when traveling for soccer tournaments with my son!! And the food and bar is always a plus!! I will probably always stay here when we have a tournament in the area

Cons:

I had a hard time figuring out how to work the gate to get in the parking lot lol

2026-03-30 • via Nuitee
S
Shayla • solo_traveller • us
10
Pros:

It was clean. The staff was nice. Parking was gated.

Cons:

We were a little disappointed in the swimming pool area. It wasn't very big and went to 6 ft deep really fast. This isn't a deal breaker though cause of stay again.

2026-03-27 • via Nuitee
H
Hoskins • couple • us
10
Definitely will stay again should I ever come that way
Pros:

The price

Cons:

Trash outside the building

2026-03-27 • via Nuitee
D
Donrisha • couple • us
8
2026-03-27 • via Nuitee
B
Brandon • family_with_children • us
6
2026-03-26 • via Nuitee
K
Karissa • family_with_children • us
10
2026-03-26 • via Nuitee
G
Garner • family_with_children • us
10
Amazing will be back!
Pros:

Super clean. Felt safe with the gate. We loved the pool. Very nice rooms

Cons:

N/A

2026-03-26 • via Nuitee
M
Michael • couple • us
10
2026-03-24 • via Nuitee
M
Michaelis • solo_traveller • us
10
2026-03-24 • via Nuitee
L
Lawrence • family_with_children • us
10
Pros:

Staff was great, breakfast was ok! Over all o come back again and again and again.

Cons:

🤑

2026-03-23 • via Nuitee
M
Miner • family_with_children • us
10
2026-03-21 • via Nuitee
J
jameika • couple • us
10
2026-03-20 • via Nuitee
J
jameika • couple • us
10
2026-03-20 • via Nuitee
A
Amy • couple • us
9
We had a great stay, slept well. The staff was great
Pros:

The staff was exceptional. Stephanie at front desk was so helpful & courteous.
Bed was super comfy.

Cons:

Didn’t like that there was a charge for breakfast.
There was no creamer without sugar for my diabetic husband.

2026-03-19 • via Nuitee