Holiday Inn & Suites Memphis Southeast-Germantown by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.7 (1159 reviews)
7730 Centennial Drive , Memphis , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and safe environment
Friendly staff
Spacious rooms
Cons:
Long check-in process
Breakfast not included
Occasional noise issues

Categories

Cleanliness
8.16
Multiple reviews mention that the hotel was clean, but also some issues such as room odors and general upkeep.
Service
9.63
Overall positivity about staff professionalism and friendliness, despite some comments about slow check-ins.
Location
9.17
Described positively in several reviews, with a safe and convenient neighborhood.
Room Quality
8.62
General praise for spacious and comfortable rooms; however, issues like odor were noted.
Amenities
8.65
Mention of good parking and pool facilities; lack of free breakfast affected perception.
Value for Money
8.61
Mixed views due to breakfast charges and billing issues.
Food and Beverage
7.66
Negative sentiments about breakfast pricing and service.
Overall Experience
9.13
Overall sentiment was positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:58

Property Description

Convenient Location
Located just a short distance from popular attractions like Graceland and the Stax Museum of American Soul Music, Holiday Inn & Suites Memphis Southeast-Germantown is the ideal choice for travelers wanting to explore Memphis.

Modern Amenities
Enjoy the convenience of a fitness centre, indoor pool, restaurant, and bar during your stay. Stay connected with free WiFi throughout the property and indulge in room service for a relaxing experience.

Helpful Staff
Our dedicated staff is always ready at the reception to offer assistance and ensure your stay is comfortable and memorable.

Ready to experience the best of Memphis? Book your stay at Holiday Inn & Suites Memphis Southeast-Germantown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

8.7
Based on 1159 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 9.13
S
Sarah • couple • us
1
2026-08-09 • via Nuitee
S
Sarah • family_with_children • us
1
2026-08-09 • via Nuitee
J
Joel • couple • us
6
2026-08-05 • via Nuitee
A
Akua • solo_traveller • us
9
2026-08-03 • via Nuitee
E
ebony • couple • us
10
2026-08-03 • via Nuitee
F
Franchestor • solo_traveller • us
10
2026-08-02 • via Nuitee
D
Darby • extended_group • us
10
very good location, great staff, clean room, perfect visit!
Pros:

breakfast was awesome, fresh fruit and hot food was delicious!

Cons:

nothing there to dislike. Everything was clean, the staff was excellent! Food was great!

2026-08-02 • via Nuitee
G
Gayle • solo_traveller • us
10
2026-07-25 • via Nuitee
T
TARA • couple • us
10
Wonderful
Pros:

Comfy and clean facility

2026-07-23 • via Nuitee
M
Micah • couple • us
9
2026-07-23 • via Nuitee
M
Melinda • family_with_children • us
10
2026-07-22 • via Nuitee
W
Wendt • couple • us
10
Wonderful.
Pros:

A fabulous property.

Cons:

I liked everything.

2026-07-18 • via Nuitee
A
Annie • solo_traveller • us
4
Pros:

New and clean

Cons:

Breakfast wasn’t complimentary. The gate in and out was weird and there wasn’t a side entrance. You had to carry all of your bags through the gate and to the front door.

2026-07-17 • via Nuitee
J
John • solo_traveller • us
8
2026-07-17 • via Nuitee
L
LaTasha • couple • us
9
2026-07-12 • via Nuitee
O
Ollissa • couple • us
10
2026-07-12 • via Nuitee
L
Lindy • solo_traveller • us
9
Pros:

Felt very safe. Gated parking.

Cons:

Ice machine was not working.

2026-07-10 • via Nuitee
N
Nakia • family_with_children • us
9
Pros:

Everything was good and comfortable

2026-07-07 • via Nuitee
J
Jalae • couple • us
10
2026-07-06 • via Nuitee
S
Sonia • couple • us
7
Cons:

I didn’t like the fact that someone was smoking in their room which cause the fire alarm to go off early in the morning. That was the only part of the stay that was a bad experience.

2026-07-06 • via Nuitee