Hampton Inn & Suites Rocky Hill - Hartford South

Hotels
Hampton Inn
9.2 (391 reviews)
685 Cromwell Ave , Rocky Hill , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Spotless cleanliness
Comfortable location
Cons:
Inconsistent room temperature
Missing advertised amenities

Categories

Cleanliness
9.45
The room and hotel were spotless, which contributed to a positive stay.
Service
9.95
The staff was excellent, providing warm hospitality and checking in on guests.
Location
9.45
An ideal location to meet with friends and family, enhancing the overall experience.
Room Quality
8.95
While the room quality was good, there were issues with temperature inconsistency.
Amenities
8.45
Lacked a microwave as advertised; some amenities fell short of expectations.
Value for Money
9.45
Offers good value for the price given the quality of service and cleanliness.
Food and Beverage
8.45
Breakfast was good, but there were issues with availability and quality in previous years.
Overall Experience
9.45
Overall, a positive experience with minor issues that did not detract significantly from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:23

Property Description

Convenient Location and Nearby Universities
Located in Rocky Hill, Hampton Inn & Suites Rocky Hill - Hartford South is the perfect choice for visitors looking to explore Central Connecticut State University, Trinity College, and Wesleyan University, all within a short distance from the hotel.

Comfortable Rooms and Modern Amenities
Guests can enjoy spacious rooms equipped with a flat-screen TV, air conditioning, and a private bathroom at Hampton Inn & Suites Rocky Hill. The hotel also offers free WiFi, a fitness centre, and an indoor pool for relaxation.

Business and Leisure Facilities
Whether you're traveling for work or leisure, this hotel has you covered with a business centre, a sun terrace, and a 24-hour front desk. Indulge in a buffet breakfast or grab a snack from the vending machines during your stay.

Book your stay at Hampton Inn & Suites Rocky Hill - Hartford South for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 391 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.45
R
Roberta solo_traveller us
10
2026-02-08 via Nuitee
R
Robert couple us
8
Nice and clean.
Pros:

Average

Cons:

Beds could have been more comfortable. The smell of cannabis was largely smelt inside and outside the building.

2026-01-19 via Nuitee
P
Paula couple us
9
2026-01-15 via Nuitee
A
Amy family_with_children us
2
If we recieve a refund for 1.10/1.11, I would certainly consider rebooking the hotel.
Pros:

Clean

Cons:

We had to check out early due to a family emergency. We had booked through a third party (Booking.com) and had to check out on 1/10 versus 1/11. We have not been provided any guidance from the hotel about how we can be refunded for the second night (1.10 - 1.11)

2026-01-13 via Nuitee
B
Balamurugan family_with_children us
8
2026-01-05 via Nuitee
D
Deshinee extended_group za
10
2026-01-01 via Nuitee
H
Hilda couple us
10
Perfect break during our holiday
Pros:

The room and hotel were spotless. The staff was excellent. The only thing I would point out is that the heat in the room was a little inconsistent. It was extremely cold outside, so it seemed like the unit was working hard to keep room at a comfortable temperature. Otherwise, everything was excellent!

2025-12-27 via Nuitee
C
chmuraj Family
10
See our review above.
Pros:

Our hostess (desk manager?) was positively a delight. She greeted us warmly like old friends. Checked in with us daily to make sure we were comfortable and if our needs were met. She sounded genuinely interested in our plans for each day of our stay. The world needs more hospitality people like her. She makes us feel like we want to come back here, and to stay at n Hampton Inns elsewhere.

The atmosphere is quite warm and friendly. The warmth gave me push to engage with other guests in the breakfast room and on the elevator.

I loved the space in our room at the Rocky Hill location: king size bed, kitchenette area, etc. Temperature was just right for daily activity and sleeping.

And actually this is an ideal location to meet with friends and family.

2025-12-26 via Tripadvisor
C
Campbell family_with_children us
9
We had a good stay overall
Pros:

Breakfast was good but we didn't realize that there was waffles until we were leaving there should be a sign to ask for them or the attendant should offer

2025-12-15 via Nuitee
E
Edward couple us
8
Good enough, but not great
Pros:

Overall, we are pretty satisfied with our stay although the bare bones nature of the room is not worth the price that is charged. Front desk and custodial personnel were responsive and great.

Cons:

The room did not have a micro-wave as advertised. The coffee in the breakfast center was lukewarm at best and we didn't have the time to complain to anyone upon four of the visits when this was the case.

2025-12-15 via Nuitee
V
Viktoriia family_with_children us
10
Overall, the hotel is very good and offers good value for the price. For the second year in a row, it has been clean and
Pros:

We have been staying at this hotel for several years. We like everything here. It’s clean

Cons:

The breakfasts were not always ideal in previous years. Sometimes there were potatoes that were a bit undercooked. This year, the self-serve waffles that children could make themselves were not available, which was a little disappointing. In the morning there was batter, but by the time my second child went to breakfast, it was already gone, and unfortunately it was not replenished. We were told that there would be no more batter. This was slightly disappointing.
At the same time, the breakfast area has always been clean over the past two years, and we have no complaints about cleanliness

2025-12-14 via Nuitee
L
Leonard family_with_children us
8
2025-12-08 via Nuitee
P
Patricia Renee couple us
10
Excellent value for room and breakfast
Pros:

Location and size of room

Cons:

N/A

2025-12-06 via Nuitee
M
michaelgO3409EY Business
10
Have your wedding block here!!!
Pros:

⭐⭐⭐⭐⭐ ABSOLUTELY AMAZING — The Best Vendor of Our Entire Wedding Weekend!

My wife and I hosted our wedding last weekend, and staying at the Hampton Inn & Suites Rocky Hill, CT was hands-down one of the BEST decisions we made during the entire planning process. Out of every vendor we worked with, this hotel was our absolute favorite—and it wasn’t even close.

From the moment we booked our room block, the staff went above and beyond in every possible way. Viashali, the Sales Manager, was extraordinary. She was organized, responsive, and genuinely invested in making our wedding weekend perfect. She made every step feel effortless and completely stress-free.

At the front desk, Carrie, the Front Desk Manager, was an absolute superstar. She handled guest check-ins, early arrivals, last-minute needs, and everything in between with complete professionalism and kindness. So many of our guests specifically commented on how welcome she made them feel.

The housekeeping team was equally exceptional. Gisela and Yoli, the Housekeeping Supervisors, ran their department with flawless precision. Our guests kept raving about how clean and comfortable their rooms were. Every suite was spotless, organized, and clearly maintained with pride. They made sure our entire group had a smooth and comfortable stay during a very busy weekend.

We truly cannot say enough good things about this hotel. Every single staff member we interacted with was kind, attentive, and genuinely excited to be part of our celebration. The entire place ran like a well-oiled machine.

If it were up to us, Viashali, Carrie, Gisela, and Yoli would each be running their own hotel—that’s how exceptional they are.

We have zero complaints and endless praise. Our guests loved their stay, we loved our stay, and the Hampton Inn & Suites Rocky Hill played a huge part in making our wedding weekend perfect. We will be recommending this hotel to absolutely everyone. Prime location, amazing value.

THANK YOU to the entire team for treating us and our guests like family. You helped make our most important weekend even more special. We are so grateful.

2025-12-02 via Tripadvisor
R
R8414NRkatiel Family Rehoboth Beach, Delaware
10
Great family environment
Pros:

This was my first time traveling for Thanksgiving and I have to say the entire team went above and beyond to ensure all guests had a happy holiday.
Maria offered the best breakfast I’ve had at a Hampton Inn! She kept the breakfast well stocked, clean and was so friendly with all of the guests.
The front desk agent Carrie was so welcoming and friendly greeting many guests by name. What a treat when away from home for a holiday. I highly recommend.

2025-11-28 via Tripadvisor
M
Marinaro couple us
10
2025-11-28 via Nuitee
K
K4528XTneerajk Business
10
Great value location and experience
Pros:

Well maintained property. Staff is very friendly. Quick service, great location, Rooms are clean and nice. Great breakfast,

2025-11-23 via Tripadvisor
P
pcK1371YA Friends getaway
10
Comfort, cleanliness and Hospitality
Pros:

Great renovated modern cozy and clean room. Staff was very friendly and helpful. Various options for Breakfast. Loved my stay.

2025-11-23 via Tripadvisor
3
350amitabhm Business
10
Great Experience in a quiet little part
Pros:

We held a group confrence here over 65 persons meeting room was bit tight but it worked in class room style seating. great hotel for groups of 40 to 45 . Stayed there 4 nights rooms are spacious and hotel is brand new. Excersize room has good equipment and pool is perfect too.

Staff is super friendly and helpful

2025-11-14 via Tripadvisor
T
toddsY4780KV Business
4
Over Priced SUITE SHOP
Pros:

Recent stay had to use the “Suite shop” for a couple of beverages. Gold peak tea was $6.00 per bottle and a 1l bottle of smart water was $10,
Was quite surprised, so did a research and the same water 6 count liter bottles are $2.49, hotel was kind enough to inform me that they sell Poland Spring water for $3.00 each, when a 40 ct case sells for $8.49.

Come prepared to get ripped off if you happen to be thirsty late in the evening and don’t want to make a drive to get something

2025-11-12 via Tripadvisor