Hotel Andiroba Palace

Hotels
8.6 (115 reviews)
BLVD. ANGEL ALBINO CORZO , Tuxtla Gutiérrez , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location is great
Rooms are comfortable and clean
Friendly staff
Cons:
Service quality inconsistent
Some maintenance issues noted

Categories

Cleanliness
8.24
Mixed reviews; generally positive with mentions of clean rooms, but some issues noted.
Service
8.71
Generally friendly; however, some staff lacked knowledge regarding the area and had inconsistent service.
Location
9.05
Consistently praised for great convenience and safety.
Room Quality
8.5
Rooms are spacious and comfortable, but some issues with air conditioning and noise noted.
Amenities
8.53
Good amenities like pool and breakfast, but varied opinions on service.
Value for Money
8.59
Perceived as a good option for the price, with some discrepancies in booking rates.
Food and Beverage
8.54
Breakfast noted positively, though some dissatisfaction with lack of options.
Overall Experience
8.61
Overall positive with minor issues, guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:56

Property Description

Luxurious Accommodation
Hotel Andiroba Palace offers air-conditioned rooms with free WiFi and private bathrooms, providing comfort and convenience during your stay. Enjoy pool views and relax by the outdoor pool.

Modern Amenities
Each room is equipped with a flat-screen TV, cable channels, and a safety deposit box. Bed linen and towels are provided for your comfort. The hotel also features a sun terrace for guests to unwind.

Convenient Facilities
Benefit from free private parking, a business centre, and a 24-hour front desk for any assistance you may need. Explore nearby attractions such as La Marimba Park and Chiapas Polyforum Convention Center easily from the hotel.

Experience luxury and comfort at Hotel Andiroba Palace. Book now for an unforgettable stay.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 115 reviews
Cleanliness: 8.24
Service: 8.71
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.54
Overall Experience: 8.61
A
Ana Maria • solo_traveller • mx
9
2026-04-18 • via Nuitee
J
Javier • couple • mx
10
2026-04-17 • via Nuitee
J
Juana • solo_traveller • mx
10
2026-04-16 • via Nuitee
M
Marcos macario • solo_traveller • mx
3
Pésimo alojamiento
Pros:

Nada

Cons:

El personal , no hay contactos y lo peor me cobraron cama extra grande y me dieron una matrimonial , hay hormigas

2026-04-16 • via Nuitee
E
Eduardo • solo_traveller • mx
10
Excelente
Pros:

Alberc

Cons:

La cerradura de la puerta

2026-04-15 • via Nuitee
V
Villatoro Morales • solo_traveller • mx
10
2026-04-13 • via Nuitee
E
ElizabethCrd1109 • family_with_children • mx
1
PESIMO HOTEL
Pros:

Mucho cuidado con este hotel, no respetan las reservaciones.

Cons:

Sobrevendieron, apesar de que llegue con reservacion no me lo hicieron válido.

2026-04-06 • via Nuitee
T
Tejada • family_with_children • mx
8
2026-04-05 • via Nuitee
A
Alexandro Yañez • family_with_children • mx
9
Pros:

Limpieza y ubicación

Cons:

Las almohadas

2026-03-30 • via Nuitee
S
San Juan Mendez • couple • mx
10
Pros:

Todo habitación y ubicacion

Cons:

Ningún comentario

2026-03-27 • via Nuitee
J
Jose Armando • family_with_children • mx
9
2026-03-26 • via Nuitee
L
Laurent • extended_group • fr
8
Hôtel très correct pour le prix pour une étape relais
Pros:

C’est propre, bien placé, très bon rapport qualité prix, grande chambre, bonne literie

Cons:

Très mauvais à pas du tout de WIFI dans la chambre où j’étais (qui était au fond du bâtiment.. c’est peut être la raison), certaines chambres ont peu de luminosité.

2026-03-21 • via Nuitee
J
J Albert Marez • family_with_children • mx
10
Pros:

La ubicacion

2026-03-04 • via Nuitee
R
RAMIREZ ALPUCHE • family_with_children • mx
10
BUENA
Pros:

ALBERCA

Cons:

CLOSETS

2026-02-23 • via Nuitee
A
Alejandro • family_with_children • mx
9
muy comoda
Pros:

la alberca

Cons:

poca presion en la taza de baño

2026-01-20 • via Nuitee
M
Marisol • couple • mx
10
Andiroba Palace es un ingrediente importante para hacer una estancia excelente en Chiapas.
Pros:

El desayuno es bueno, la ubicación es excelente👌

Cons:

Sólo no me gustó que durante el primer día de estancia se olvidaron de hacer la limpieza a la habitación, "no sé que sucedió"🤷 pero fuera de eso todo estuvo muy bien.

2026-01-20 • via Nuitee
V
Victoria • family_with_children • mx
10
Llega a descansar y a nadar con toda la familia
Pros:

Limpieza alberca baños ropa de cama todo estaba impecable y tranquilidad total y bloqueo de sonido en las habitaciones por lo que duermes largo y tendido

Cons:

Todo nos gustó mucho aunque un vecino fumaba que olía hasta afuera y lo comenté en recepción y en seguida fueron a hablar con él y dejó de fumar ya no olió más

2026-01-19 • via Nuitee
A
Alexandro Yañez • family_with_children • mx
9
Excelente
Pros:

Limpieza y ubicación

Cons:

Covertores

2026-01-13 • via Nuitee
E
Esmeralda • extended_group • mx
10
Me encantó
Pros:

El lugar es muy bonito

Cons:

Todo está súper bien

2026-01-05 • via Nuitee
R
Romero • family_with_children • mx
10
2026-01-04 • via Nuitee