WestSide Residences by Rotana

Hotels
Arjaan Hotel Apartments by Rotana
9.2 (1965 reviews)
Mahmutbey Mahallesi, Tasocagi Yolu 39-1 , Istanbul , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great room quality
Helpful reception staff
Cons:
Cleanliness issues
Location far from attractions

Categories

Cleanliness
8.3
Many negative comments regarding housekeeping and cleanliness.
Service
9.8
Reception staff received high praise, although spa service needs improvement.
Location
8.3
Far from attractions and dining options, making accessibility difficult.
Room Quality
10
Rooms were reported to be in excellent condition with lovely views.
Amenities
8.8
Amenities were mostly good, but some lack of advertised facilities noted.
Value for Money
9.8
Overall perceived value was good considering room quality and service.
Food and Beverage
9.3
Breakfast was mentioned positively; no issues reported.
Overall Experience
9.3
Mixed feelings but majority positive, especially in service and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:31

Property Description

Luxurious Accommodations
Centro West Side offers modern and comfortable units with city views, equipped with all the amenities you need for a relaxing stay. From spacious seating areas to well-appointed kitchens, we have thought of everything to make your Champions League Final experience unforgettable.

Wellness and Leisure Facilities
Indulge in relaxation at our spa and wellness center, featuring a sauna, fitness center, and an indoor pool. Whether you prefer a rejuvenating workout session or a peaceful swim, we have everything you need to unwind after a thrilling day at the Champions League Final.

Gastronomic Delights
Start your day with a delicious buffet breakfast and savor exquisite International cuisine at our onsite restaurant. With a focus on culinary excellence, we ensure that your dining experience complements the excitement of the Champions League Final.

Book your stay at Centro West Side now and elevate your Champions League Final experience to new heights!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1965 reviews
Cleanliness: 8.3
Service: 9.8
Location: 8.3
Room Quality: 10
Amenities: 8.8
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 9.3
A
Ali couple lb
8
2026-02-13 via Nuitee
N
Nina family_with_children it
2
Pros:

Nulla

Cons:

Bella struttura,mah non sono preparato personale, avevamo prenotazione x 3 persone , gli danno la stanza x due ( nel frattempo promesso portare 3z letto) dopo 6 tentativi di chiamata ( buttano giù telefono!) siamo riusciti...6 ascensori non si capisce nulla , siamo capitati in piano basso x 20 minuti non riusciamo a salire! Non partiva nessun ascensore.roba da matti! Per fortuna eravamo lì solo un giorno!!!!! Un incubo......

2026-02-12 via Nuitee
O
Ornela Carine family_with_children cm
10
2026-02-10 via Nuitee
T
tegelbedrijf family_with_children nl
8
2026-02-10 via Nuitee
R
Roversi family_with_children it
9
Pros:

Sono stati molto gentili Büsca e Recel nell'accoglenza, tutto buono!

2026-02-09 via Nuitee
A
Abdulaziz couple nl
2
Overall, the level of service fell far below reasonable expectations.
Pros:

The only positive aspect of my stay was the night shift staff member, Hakan (if I recall correctly), who was consistently friendly and supportive when I raised my concerns.

Cons:

I experienced poor treatment as a guest on three separate occasions during my stay.

First, I booked a residence expecting it to include basic amenities. However, even simple items such as glass cups and a water boiler were missing, and I had to request them. On the first day, I waited over an hour for these essentials to be delivered.

On the second day, I waited an hour and a half for the same items, only to later learn that there had been a miscommunication and room service had been told the request was already fulfilled.

On the third day, a white shirt went missing from my room. Despite multiple attempts to resolve this with staff, the issue remained completely unaddressed.

Additionally, although I had booked breakfast, it was moved to the ground floor and offered a very limited selection despite the hotel being fully booked. There was also no seating available, forcing me to eat my breakfast standing.

Lastly I was promised to be called by a manager after filling a complain and no manager bothered even to ask me if I need anything.

Overall, the level of service fell far below reasonable expectations.

2026-02-09 via Nuitee
O
Othman couple iq
10
Pros:

Hakan ve batuhan beye tesekkurler

2026-02-09 via Nuitee
R
Rami family_with_children sa
6
2026-01-31 via Nuitee
P
Pavlov family_with_children bg
10
2026-01-31 via Nuitee
F
Fatih Alparslan couple nl
10
2026-01-31 via Nuitee
A
Aziza family_with_children ma
6
2026-01-29 via Nuitee
R
Rasmin couple mk
10
2026-01-26 via Nuitee
9
9971 family_with_children kw
7
فندق جيد / وأشكر السيد musa و mert و cmut
Pros:

فندق جديد

Cons:

الإفطار غالي جداً

2026-01-26 via Nuitee
J
Josip5zg family_with_children hr
10
2026-01-26 via Nuitee
I
Inban family_with_children za
8
28 day stay at Rotana
Pros:

Staff were excellent. A special thanks to Hakhan and Aykud who were exceptional in their service. Thank you.

Cons:

Airconditioners were not serviced on time as was evident with the dirty filters when requested to fix non working aircons in room. . Lack of smoking areas as when the 4th floor is closed guests have to go outside the hotel to smoke and unbearable during winter cold nights. Guests need to be informed if the fire drill is a false alarm as we had to run down 30 floors with a sick child only to find out that it was a false alarm. There are no muster points and no safety champion to coordinate guests or update guests. Keep safety kits at the reception and not with the security. Check windows are sealed and periodically service shower traps to avoid the bad stench.

2026-01-25 via Nuitee
M
Miral A family_with_children az
9
Pros:

The manager Mr. Fatih is a greay person. He made our stay better with his kind communication and help in any problem. He helped us in many things and therefore we extended our stay with this hotel for the rest of our vacation. The staff are nice. Breakfast is various and nice too. We took an apartment with city view and it is totally worth it.

Cons:

We You need taxi to get anywhere and it is costly

2026-01-25 via Nuitee
F
filipos pimenidis family_with_children gr
10
I am satisfied
2026-01-25 via Nuitee
R
Rade family_with_children mk
10
Pros:

I liked everything the staff was great they was very nice and kind. Special thanks to the Mert, Zeynep, Recep, and Büsra.

Cons:

Everything was perfect

2026-01-25 via Nuitee
H
Hassanweli family_with_children ke
9
2026-01-24 via Nuitee
M
Maryam couple bh
10
2026-01-23 via Nuitee