The Burgoyne - Stunning Hotel with Amazing Views and Impeccable Service

Hotels
8.6 (477 reviews)
On The Green, Reeth , Reeth , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly staff
Beautiful surroundings
Cons:
Staff shortage during busy times
Room issues
Occasional cold food

Categories

Cleanliness
8.5
Room was well presented and extremely clean. Overall, cleanliness noted positively by multiple reviews.
Service
8.8
Staff were friendly and accommodating; some mentioned needing more staff availability.
Location
9
Great views and lovely location noted positively in several reviews.
Room Quality
8.3
Rooms mentioned to be small or with issues, but size and comfort positively noted as well.
Amenities
8.5
Some issues raised with plumbing, but overall satisfactory amenities provided.
Value for Money
8.5
Great value for the experience according to multiple positive review sentiments.
Food and Beverage
8.6
Breakfast was appreciated, although there were some complaints regarding service and options.
Overall Experience
8.6
Overall positive experiences highlighted, balanced with some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:21

Property Description

Luxurious Accommodation
Indulge in a 5-star experience at The Burgoyne in Reeth, offering elegant rooms with modern amenities like flat-screen TVs and plush bedding.

Scenic Surroundings
Nestled amidst picturesque gardens and terraces, enjoy the tranquility of the countryside while being conveniently located near popular attractions like Richmond Castle and Forbidden Corner.

Exceptional Dining and Relaxation
Savor delectable meals at the on-site restaurant, unwind with a drink at the bar, or simply relax in the shared lounge. With free WiFi and free parking, your stay at The Burgoyne promises to be unforgettable.

Book now to experience luxury and comfort at The Burgoyne in Reeth.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 477 reviews
Cleanliness: 8.5
Service: 8.8
Location: 9
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.6
H
Helen extended_group gb
6
Disappointing.
Pros:

Location of hotel was spectacular. Staff were friendly. Breakfast was lovely.

Cons:

On all three days there wasn't hot water, it was tepid at best. There was a leak in the roof outside our room which was worrying because there were electrical wires exposed and getting wet. The cleaner left our room wide open with the hotel master key in the door after cleaning. We received an apology but even so, you don't really expect this. Although rated AA 5* hotel, in our opinion it was more like a 4* B&B It was very expensive for the size of the room and the lack of facilities in the hotel.

2026-05-16 via Nuitee
D
Diane couple au
10
2026-05-16 via Nuitee
H
Helen solo_traveller gb
7
Lovely location but too pricey.
Pros:

Location and views from window stunning
Nice staff, but overworked, but they did their best.

Cons:

Tv and shower not working properly.
Service rather slow due to lack of staff, which rather spoilt our stay.

2026-05-15 via Nuitee
C
Christine couple gb
8
Enjoyed our one night here, would return.
Pros:

Comfortable room, clean, and quirky decor. Great location, convenient car park to rear. Lovely lounge with weird and wonderful decor, the small tables could have done with a wipe down though. Pleasant, friendly staff.
Gorgeous walks in the area, lots of nature, peace and quiet.

Cons:

Breakfast - The waiter was rushed off his feet and had no help, we waited AGES then were brought the wrong meals, and before our tea had even arrived. Once it did arrive the food was fine, but nothing special.
Bar drinks were expensive, although we expected this as the restaurant is classed as 5*. (We didn't dine here so can't comment)

2026-05-12 via Nuitee
A
Arend couple nl
9
2026-05-12 via Nuitee
S
Susan extended_group gb
10
A great family weekend away.
Pros:

Great location with stunning views. Loved the quirky style decor. All rooms have their own style. Serves a great breakfast. Dog friendly.

Cons:

Nothing

2026-05-11 via Nuitee
M
Mary Jane couple ca
10
A truly authentic experience in the Yorkshire dales
Pros:

This was an absolute gem of a hotel. It was beautiful comfortable and the staff were so welcoming and hospitable. The location in the Yorkshire Dales is incredibly beautiful and lovely hiking available nearby. The food at the restaurant on site was FANTASTIC.

2026-05-11 via Nuitee
T
Tim couple gb
10
2026-05-09 via Nuitee
H
Hanne couple dk
9
2026-05-09 via Nuitee
G
Gillian couple gb
9
Friendly welcoming and stunning location
Pros:

The views, friendly service and excellent views

2026-05-09 via Nuitee
P
Phillip solo_traveller gb
10
Fantastic above and beyond owner
Pros:

Fantastic stay the owner Sarah went above and beyond for us. Breakfast started at 0830 but we wanted to get a way early to complete our leg of the coast to coast. She prepared our breakfast for 0700 allowing us to leave early. Couyaak.for more, would highly recommend staying and the evening meal was also amazing.

Cons:

Nil

2026-05-08 via Nuitee
M
Mary extended_group gb
10
2026-05-08 via Nuitee
C
Craig solo_traveller gb
10
Pros:

Rooms are traditional yet modern. The flapjack they leave in the room is to die for. And the food in the restaurant is to die for

2026-05-07 via Nuitee
P
Poole couple gb
9
Very comfortable stay in a great location for exploring upper Swaledale.
Pros:

Very comfortable slightly quirkily decorated hotel. Very clean rooms and public areas with friendly staff. Great location to explore Reeth and the wonderful Swaledale with plenty of walks from the village. We ate one evening at the hotel which, although limited in choice, was lovely with gluten free options too. We didn't get chance to sit out on the terrace looking out over the village green that would be lovely on a warm summer's evening.

Cons:

A minor point really but the gluten free 'full english' breakfast did not include sausages (which are widely available as gluten free) or black pudding (more difficult gluten free) and so were left out. It would have been nice to have an extra slice of bacon/egg/mushroom is a substitute. Having said that, we would stay again.

2026-05-07 via Nuitee
L
Loescher couple gb
6
We were a bit disappointed to be honest.
Pros:

Breakfast was good.

Cons:

Room was ridiculously hot...we turned off all radiators and tried to sleep with all windows open. The dawn chorus was very loud! Hardly slept.
Bathroom looked lovely but shower did not work properly...scalding one moment, freezing the next.

2026-05-05 via Nuitee
J
Jill couple gb
6
Beautiful location. Receptionist/ waitresses lovely girls. Evening meals exceptional standard. Although changes b
Pros:

Fantastic location

Cons:

Electric shower with poor water output - shower head handle split. Dressing table stool badly stained. Bedroom door would not close without slamming it shut - advised by housekeeping to do this. Breakfast omelette on 2nd day really bad - waitress said that it had stuck to pan looked like a pancake that had been broken up into pieces

2026-05-02 via Nuitee
B
beatrice couple gb
10
Overall a lovely hotel, clean, decor high standard. Staff attentive and welcoming.
Pros:

Location is amazing.
Breakfast OK, but not outstanding. Not espcially hot, sausages skins were tough.
The room was lovely, comfortable with amazing view.

Cons:

Shower looked good but showerhead too heavy for its support so constantly slipping down spraying wall instead of us.

2026-04-30 via Nuitee
H
Harry extended_group us
10
2026-04-30 via Nuitee
H
Heather couple gb
9
Lovely short break
Pros:

Great location, lovely views. Very quiet
Evening meal was excellent - we ate off the bar menu

Cons:

Nothing

2026-04-29 via Nuitee
C
Craig couple gb
10
When I visit the area I always try and stay here!
Pros:

Perfect location to explore the area. Boutique hotel with a great view and generous sized room.

Cons:

Nothing

2026-04-28 via Nuitee