Aava Malacca Hotel

Hotels
8.8 (577 reviews)
Jalan Kampung Hulu No. 12 , Melaka , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Concierge service
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Nice location
Good decor
Cons:
Issues with cleanliness
Poor breakfast quality

Categories

Cleanliness
8.26
Some negative comments regarding cleanliness, specifically the smell from the bathroom.
Service
9.73
Generally good service noted, though with some complaints about staff attitude.
Location
9.77
Great location close to attractions and cafes.
Room Quality
7.72
Mixed sentiments, room not ready and some issues with the suite's view.
Amenities
8.75
Positive notes about the decor and facilities, but some complaints about specifics.
Value for Money
9.21
Overall a good value, though breakfast offerings could improve.
Food and Beverage
7.76
Multiple complaints about the breakfast quality and variety.
Overall Experience
9.23
Enjoyable stay with significant room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:52

Property Description

Central Location in Melaka
Discover a convenient stay at Aava Malacca Hotel, just steps away from Cheng Hoon Teng Temple and other popular attractions in the area.

Modern Comforts
Relax in air-conditioned rooms with a range of amenities including a flat-screen TV, minibar, and private bathroom. Some units even offer a balcony with a refreshing pool view.

Convenience and Connectivity
Enjoy complimentary perks like free bikes, WiFi, and private parking during your stay. Let our 24-hour front desk and concierge service cater to all your needs effortlessly.

Secure your stay at Aava Malacca Hotel now for a memorable experience in Melaka!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 577 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 7.72
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 7.76
Overall Experience: 9.23
B
Beatrix • solo_traveller • id
9
Pros:

The room and the decoration of the place is so unique and pretty. The staff were nice, they helped me to book a taxi to KL when Grab didn't want to take us.

Cons:

The drainage in the shower wasn't working properly so there was some water that stayed on the ground for quite a long time.

2026-05-07 • via Nuitee
N
Nicole • couple • au
2
Risk health staying here
Pros:

Location

Cons:

Water damage in room. Mould everywhere. Absolutely a health hazard

2026-05-02 • via Nuitee
A
AYA • couple • jp
8
プラナカンスタイルの素敵なホテル
Pros:

ロビーや部屋がプラナカンスタイルで素敵だった。
ロケーションもよく、静かな場所だが、近くにカフェやコインランドリーがあるのも良かった。

Cons:

建物が古いためか、排水溝のにおいが少し感じられたが、許容範囲ではある。

2026-05-01 • via Nuitee
M
Muhaimin • couple • my
10
2026-04-23 • via Nuitee
I
Inge • solo_traveller • nl
10
Prachtig groot Chinees oud Herenhuis.
Pros:

Het is een prachtig oud gebouw, heel ruim en vol met Chinees antiek. De staff is heel aardig en behulpzaam. Het is zeer centraal gelegen, maar in een rustige straatcen toch in hartje centrum. 3 Minuten lopen van de drukke "Jonker" straat. Ik had een zeer grote lichte kamer, uitkijkend op een overdekte binnenplaats.

Cons:

Helemaal niets.

2026-04-23 • via Nuitee
S
Sok Xin • extended_group • my
10
Good stay! Will definitely book this hotel again if I’m visiting Melaka!
Pros:

Everything is good! Room is spacious and comfortable. Really worth the money.

Cons:

No

2026-04-21 • via Nuitee
D
Dmitriy • solo_traveller • kh
8
Good value for money. Very decent stay.
Pros:

Staff members were nice, the room was spacious and clean, the location of the hotel was very convenient - close to all of the landmarks, but still quiet.

Cons:

The breakfast options are very basic.

2026-04-18 • via Nuitee
V
Vincent • couple • au
6
Nice building near the river, but old rooms
Pros:

Great location. Nice old style building.

Cons:

The building may be nice, but the rooms really need some refurbishment. Breakfast is very basic.

2026-04-14 • via Nuitee
M
Mohamad • couple • gb
8
Shld explained that my room windowless
Pros:

Great

Cons:

My room was windowless

2026-04-13 • via Nuitee
P
Paul • solo_traveller • nz
9
Pros:

One of the most comfortable beds I have slept on in Asia, a beautifully restored heritage building, very close to jonker st and other major attractions.

2026-04-13 • via Nuitee
M
marc • couple • gb
9
Lovely clean hotel
Pros:

A lovely colonial hotel with superb decor to match. Quiet area near to river and Chinatown. We had a slight problem but Michael the manager dealt with it promptly.

Cons:

No comments

2026-04-11 • via Nuitee
G
Gerard • couple • my
9
2026-04-06 • via Nuitee
A
anja • couple • de
6
Pros:

Das Haus hat eine sehr gute Lage, Kolonialstil. Mit dem Fahrrad die kostenlos zur Verfügung gestellt wurden ist man ruckzuck überall. Zimmer sind sauber, Bad auch, leider hatten wir bei der Buchung nicht beachtet, dass das Zimmer kein Fenster hatte. Frühstück dabei, 3 Varianten zur Auswahl, passt alles.

Cons:

Leider wirklich sehr in die Jahre gekommen, es wurde parallel renvoviert, was ja gut ist - aber: Staub und Baulärm, hat uns aber nicht wirklich gestört. Was aber wirklich nicht gut war:
Wir hatten 1 Nacht gebucht und wollten verlängern. Durch einen Tippfehler bin ich mit dem Datum durcheinander gekommen und habe aus Versehen eine Woche später gebucht. Das konnte der Besitzer bzw. der Mensch an der Theke nicht ändern - ich habe dann sofort (also 10 Min. später) nochmal gebucht und das richtige Datum angegeben und vor Ort und persönlich gebeten die zweite Buchung, die ja ein Fehler/Tippfehler war zu stornieren. M.E, ist das Ermessenssache und hätte Problemlos von statten gehen können. Wurde nicht gemacht - auch nachdem ich nochmals zwei E-Mails mit der gleichen Bitte geschrieben habe - keine Reaktion-keine Änderung. Faktisch waren wir da längst an einem anderen Ort. Also haben wir 3 Nächte bezahlt, obwohl wir nur 2 da waren. Keine Kulanz, keine Kommunikation. Ja, war mein Fehler - dennoch habe ich sowas sonst noch nie erlebt. Daher war das in meinen Augen Abzocke.

2026-03-30 • via Nuitee
W
Weedaad • solo_traveller • us
10
Old world charm with new world amenities
Pros:

The hotel is so beautiful, my neck was on constant swivel trying to lap up the old world charm and the kind and friendly staff was truly the whipped cream and cherry and top of the multi layer of beauty and charm!

Cons:

My stay was too short! I need to return for a longer stay at the hotel!

2026-03-30 • via Nuitee
K
Keiko • family_with_children • jp
9
素敵なホテル
Pros:

とにかく建物内の装飾が可愛く、女子はテンションがあがると思う！
次マラッカに来ることがあれば別の部屋にも泊まってみたい！
朝ごはんも美味しかったです。

Cons:

あえてあげるなら、シャワーが固定式で少し使いにくいかった。

2026-03-27 • via Nuitee
D
Dorota • family_with_children • de
9
Tolle Lage.
Pros:

Das Hotel überzeugt durch seinen besonderen historischen Charakter, der dem Aufenthalt eine einzigartige Atmosphäre verleiht. Die Lage ist sehr zentral, viele Sehenswürdigkeiten sind bequem zu Fuß erreichbar.
Die Zimmer sind sauber und ruhig, Das Personal war freundlich und hilfsbereit. Außerdem werden Frühstücksmöglichkeiten angeboten. Insgesamt eine sehr gute Wahl für einen gelungenen Aufenthalt.

2026-03-23 • via Nuitee
D
Dorota • extended_group • de
9
Sehr komfortabel, tolle Lage.
Pros:

Wunderschönes Hotel am Fluss. Ruhig. Sicher. Einfaches Frühstück. Kostenlose Fahrräder. Kurzer Fußweg zur Jonker Street. Geräumige Zimmer. Freundliches Personal.

2026-03-23 • via Nuitee
A
Alexandra • extended_group • fr
7
Un agréable séjour à Malacca
Pros:

L’emplacement au cœur du quartier chinois
Le charme de l’hôtel
Le petit déjeuner et les délicieux œufs brouillés

Cons:

Les chambres sans fenêtre et la moquette désuète
La promenade le long du canal en travaux

2026-03-21 • via Nuitee
A
Azusa • solo_traveller • jp
10
チェックインが遅くなってしまったが24時間対応とのことで快く対応してくれた。
Pros:

部屋がとても可愛かった

Cons:

冷蔵庫が冷えなかった

2026-03-21 • via Nuitee
J
Julie Ang • extended_group • my
7
One of the room was downgraded without refund or a courtesy apology from hotel.
Pros:

The location and size of the room

Cons:

Poor Service. Downgraded room due to leaking from the ceiling. Suite room became standard room without window. No refund , no apology , no follow up.

2026-03-16 • via Nuitee