Smile Hotel Premium Osaka Higashishinsaibashi

Hotels
8.5 (256 reviews)
Chuo-ku Shimanouchi 2-13-17 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Inconvenient amenities
Some cleanliness issues

Categories

Cleanliness
8.46
Clean room and daily towel changes, but some areas like the bathroom curtains need improvement.
Service
9.43
Friendly staff, willing to provide extra pillows and clear instructions.
Location
9.47
Very convenient location near Dotonbori and shopping areas.
Room Quality
7.42
Rooms are clean but some are small for multiple guests and with limited features.
Amenities
7.45
Some amenities are inconveniently located and outdated.
Value for Money
9.41
Great value with spacious rooms and good services for the price.
Food and Beverage
7.46
Breakfast offers variety, but menu stayed the same throughout the stay.
Overall Experience
8.93
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:39

Property Description

Central Location in Osaka
Smile Hotel Premium Osaka Higashishinsaibashi is perfectly situated in the heart of Osaka, offering easy access to popular attractions and the vibrant city center.

Comfortable and Convenient Rooms
Experience air-conditioned rooms equipped with modern amenities such as a flat-screen TV, desk, and cozy beddings, ensuring a relaxing stay for all guests.

Convenience at Your Fingertips
Enjoy complimentary WiFi, a 24-hour front desk, and luggage storage facilities, making your stay at Smile Hotel Premium Osaka Higashishinsaibashi seamless and hassle-free.

Ready to experience the best of Osaka? Book your stay at Smile Hotel Premium Osaka Higashishinsaibashi now!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 256 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 8.93
M
Masashi • solo_traveller • jp
10
2026-04-17 • via Nuitee
Y
Yu Chi • couple • tw
9
Pros:

交通方便

2026-04-16 • via Nuitee
K
Kesha Marie Tallo • couple • ph
9
Pros:

The location was good. There were lots of shops and restaurants that were only a few minutes' walk from the hotel. There were several convenience stores nearby (family mart, lawson, 7 eleven). Would recommend an upgrade to a non-smoking room if you are a non-smoker as the hallway would smell of nicotine if a guest did smoke.

2026-04-16 • via Nuitee
喵喵阿木 • solo_traveller • tw
9
2026-04-15 • via Nuitee
L
Luis Enrique • family_with_children • mx
10
Pros:

La aención del personal es excelente en especial de Sota que es muy simpatico y atento, el desayuno bufette muy abundante rico y variado. Las habitaciones muy amplias limpias y cómodas. La ubicación está muy céntrica y cerca de una estación de metro.

Cons:

Todo excelente

2026-04-07 • via Nuitee
C
Chi • couple • gb
7
as above
Pros:

overall if you are a couple and location is the main feature this is perfect location literally 5 mins walk from Dontonburi

Cons:

no daily room cleaning as only 3 days, no safe which for a 4* hotel is very disappointing and no complimentary water. Internet was not great but as I travelled with my wife then it was fine. For families I would not recommend it.

2026-04-07 • via Nuitee
彩香 • couple • jp
10
Pros:

困った事があっても直ぐに対応してくれてとても助かりました。

2026-04-06 • via Nuitee
I
IAN • couple • ca
8
2026-04-06 • via Nuitee
X
xing • family_with_children • ie
10
2026-04-05 • via Nuitee
C
Chun siou • couple • tw
9
Pros:

房間乾淨 隔音很好

Cons:

沒有飲水機 只能去買水喝

2026-04-02 • via Nuitee
J
JINHYUK • extended_group • kr
8
2026-03-31 • via Nuitee
J
Jeffrey • family_with_children • ca
8
Pros:

Greta hotel. 2nd time staying. Rooms are average size for japan standards. Excellent value in terms of location, and hotel size. Will be back !

2026-03-30 • via Nuitee
K
Keith • family_with_children • au
8
2026-03-30 • via Nuitee
S
Stewart • couple • us
8
Seamless and comfortable stay with helpful staff.
Pros:

Staff were helpful and nice, they helped forward our luggage. Bed was comfortable and big. Bathroom was a decent size.

2026-03-29 • via Nuitee
H
HARUKO • couple • jp
9
よかった
Pros:

清潔感

2026-03-28 • via Nuitee
X
xing • family_with_children • ie
10
Very good location,lovely staff, room is clean.
Pros:

Excellent location

2026-03-26 • via Nuitee
A
Abraham • extended_group • es
8
Habitación enana en medio de Osaka.
Pros:

Ubicación inmejorable

Cons:

Una cuarto muy muy pequeño. No había espacio para nada. No contaba con armarios.

2026-03-23 • via Nuitee
K
Koon Poh • couple • sg
4
Room Gone Sour!!
Pros:

Location was ok but not value for $$

Cons:

I had booked for a 19m2 room but were put in a 15m2 instead!!! The room was v small & cram ! How do we get satisfaction over this short change ??

2026-03-21 • via Nuitee
K
Kelly • family_with_children • ca
9
2026-03-19 • via Nuitee
A
Andre • family_with_children • sg
9
Pros:

Modern, check in staff were courteous and professional. Location is great, main are in short walking distance.

2026-03-19 • via Nuitee