Amaru Hotel

Hotels
8.3 (172 reviews)
Sotomayor 490 , Arica , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Comfort
Parking Issues
Old Facilities

Categories

Cleanliness
8.26
Most reviews highlight cleanliness, mentioned positively several times, despite some mentioning old buildings.
Service
9.23
Multiple reviews indicate excellent service from the staff, emphasizing their attentiveness and kindness.
Location
9.27
Location is consistently praised for being central and accessible, making it a highlight for many guests.
Room Quality
7.72
Some complaints about room comfort and amenities, including issues with air conditioning and old facilities.
Amenities
7.25
Limited mention of amenities, with notes on lacking a fridge and details about insufficient parking.
Value for Money
8.21
Generally viewed as offering good value for the overall experience, despite some issues.
Food and Beverage
8.26
Breakfast and dining options receive mixed reviews, with some noting basics and room for improvement.
Overall Experience
8.23
Overall positive sentiment, with a mix of good and bad elements, leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:14

Property Description

City-Centric Comfort
Practical rooms for up to 5 guests with free WiFi, just 4 blocks from San Marcos de Arica Cathedral. Enjoy city views, private bathrooms, and some units with balconies.

Convenient Amenities
Start your day with a daily buffet breakfast, take advantage of free private parking, and utilize laundry services. Indulge in local cuisine at the on-site restaurant or opt for room service.

Exceptional Services
Access computers with Internet, benefit from 24-hour front desk assistance, and use the convenient lift. Shuttle services to the airport and city tours can be arranged.

Ready to experience Arica's charm? Book your stay at Amaru Hotel now!

Important information:

Local Tax Law:

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.

Foreign business travelers who require a printed invoice will also be charged the additional 19%, regardless of the length of their stay in Chili.

This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.3
Based on 172 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.23
K
Karen • extended_group • bo
8
Pros:

La ubicación es muy buena y el personal es muy amable

Cons:

No teníamos frigorífico en la habitación

2026-02-11 • via Nuitee
P
Patricio • family_with_children • cl
9
Pros:

La ubicación del lugar, esta en pleno centro y muy cerca del padeo 21 de mayo.

Cons:

El tráfico vehicular del sector.

2026-02-10 • via Nuitee
L
Loretto • family_with_children • cl
1
2026-02-10 • via Nuitee
G
Gomez • extended_group • cl
3
2026-02-10 • via Nuitee
C
Carlos • family_with_children • bo
10
2026-02-08 • via Nuitee
I
Irma • family_with_children • cl
8
Pros:

La ubicación

Cons:

Horario del desayuno

2026-01-30 • via Nuitee
O
olmueino • solo_traveller • cl
10
2026-01-29 • via Nuitee
J
Julio • family_with_children • cl
6
Pros:

La ubicacion

Cons:

Algunas habitaciones no tenian aire acondicionado y era demasiado caluroso, ademas que se veian antiguas.

2026-01-29 • via Nuitee
L
Luis Alberto • family_with_children • pe
7
Buena ubicación
Pros:

Buena ubicación

Cons:

La habitación pequeña, algo antigua

2026-01-28 • via Nuitee
I
ISIDORA CATALINA • solo_traveller • cl
8
Pros:

Buen desayuno y atención del personal, fueron muy amables conmigo y el hotel es muy bonito.

Cons:

Hacía mucho calor en la habitación y se escuchaba mucho ruido externo. Sería bueno contar con ventiladores en las habitaciones.

2026-01-27 • via Nuitee
I
ivan • family_with_children • cl
10
Pros:

Acogedor y limpio

2026-01-26 • via Nuitee
F
Freddy • couple • bo
8
2026-01-26 • via Nuitee
D
David • solo_traveller • cl
7
2026-01-24 • via Nuitee
J
Juan Marcelo • family_with_children • bo
10
Pros:

Lo espacioso de la habitación y la limpieza del lugar.

2026-01-24 • via Nuitee
J
jose David • family_with_children • bo
10
2026-01-23 • via Nuitee
P
Peter Antai • family_with_children • it
7
Hace falta renovar un poco el hotel
Pros:

la ubicacion exelente, estacionamiento seguro, habitacion amplia, buen desayuno

Cons:

faltava la toalla por el piso de bajada de ducha, falta mantencion sobretodo en el baño, se escucha todo desde la calle y el pasillo. por agua caliente hay que esperar un tiempo, gastando mucha agua...en el desierto! En general falta renovar un poco todo el hotel.

2026-01-21 • via Nuitee
B
bavestrello diaz • family_with_children • cl
10
Pros:

La fluidez de la atencion, y la amabilidad.

Cons:

La falta de aire acondicionado

2026-01-21 • via Nuitee
C
Cayupil • family_with_children • cl
8
2026-01-21 • via Nuitee
Z
Zepeda • family_with_children • cl
10
Buena ubicación
Pros:

Todo super!
Rico desayuno
Buena ubicación
Las personas muy amables

Cons:

Todo bien 👌

2026-01-20 • via Nuitee
A
Americo • solo_traveller • cl
10
Excelente hospedaje
Pros:

Todo

Cons:

Nada

2026-01-20 • via Nuitee