Amaru Hotel

Hotels
8.3 (196 reviews)
Sotomayor 490 , Arica , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Comfort
Parking Issues
Old Facilities

Categories

Cleanliness
8.26
Most reviews highlight cleanliness, mentioned positively several times, despite some mentioning old buildings.
Service
9.23
Multiple reviews indicate excellent service from the staff, emphasizing their attentiveness and kindness.
Location
9.27
Location is consistently praised for being central and accessible, making it a highlight for many guests.
Room Quality
7.72
Some complaints about room comfort and amenities, including issues with air conditioning and old facilities.
Amenities
7.25
Limited mention of amenities, with notes on lacking a fridge and details about insufficient parking.
Value for Money
8.21
Generally viewed as offering good value for the overall experience, despite some issues.
Food and Beverage
8.26
Breakfast and dining options receive mixed reviews, with some noting basics and room for improvement.
Overall Experience
8.23
Overall positive sentiment, with a mix of good and bad elements, leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:14

Property Description

City-Centric Comfort
Practical rooms for up to 5 guests with free WiFi, just 4 blocks from San Marcos de Arica Cathedral. Enjoy city views, private bathrooms, and some units with balconies.

Convenient Amenities
Start your day with a daily buffet breakfast, take advantage of free private parking, and utilize laundry services. Indulge in local cuisine at the on-site restaurant or opt for room service.

Exceptional Services
Access computers with Internet, benefit from 24-hour front desk assistance, and use the convenient lift. Shuttle services to the airport and city tours can be arranged.

Ready to experience Arica's charm? Book your stay at Amaru Hotel now!

Important information:

Local Tax Law:

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.

Foreign business travelers who require a printed invoice will also be charged the additional 19%, regardless of the length of their stay in Chili.

This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.3
Based on 196 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.23
S
Sergio • family_with_children • cl
8
2026-04-10 • via Nuitee
C
CARLA • solo_traveller • cl
10
Excelente
Pros:

Super simpáticos don Jaime me cuido como iba sola el se preocupo de que no me pasara nada me indicó lo del equipaje muy simpático al igual que todos los demás

2026-04-08 • via Nuitee
C
Carolina • couple • cl
9
2026-04-02 • via Nuitee
P
Paola • couple • bo
10
2026-03-31 • via Nuitee
J
jose manuel • solo_traveller • cl
9
Muy buena
Pros:

Limpio y amplio

Cons:

Los otros pasajeros eran muy bulliciosos

2026-03-28 • via Nuitee
C
Carlos • solo_traveller • cl
10
2026-03-27 • via Nuitee
J
Javier • family_with_children • cl
9
Pros:

Buena disposición del personal, todo limpio y ordenado.

Cons:

A mejorar el tema de almohadas.

2026-03-26 • via Nuitee
P
Pablo Alejandro • family_with_children • bo
10
2026-03-15 • via Nuitee
L
Lorena • family_with_children • bo
7
2026-03-15 • via Nuitee
E
Eduardo • solo_traveller • cl
9
2026-03-13 • via Nuitee
V
Vidal Inchauste • family_with_children • bo
10
2026-03-13 • via Nuitee
D
domenica • family_with_children • cl
8
Lugar seguro, tranquilo y buena relación precio calidad.
Pros:

Es nuestra segunda vez en este alojamiento, el personal es muy amable desde recepción, mucamas y las personas encargadas del desayuno. Todo limpio, desayuno muy bien en relación precio calidad.

Cons:

Creo que lo que no me gustó esta vez es que no especifiquen que hay una zona más antigua del hotel y otra más nueva con mayores comodidades, como aire acondicionado y balcón

2026-03-12 • via Nuitee
P
Patricio • solo_traveller • cl
7
2026-03-10 • via Nuitee
E
Elizabeth Carol • family_with_children • cl
10
Pros:

Central y estacionamiento

Cons:

La gente que viene llegando tarde no respetan el sueño de las personas,,mucha bulla

2026-03-07 • via Nuitee
C
Christian A. • couple • cl
7
2026-03-06 • via Nuitee
B
bravo • solo_traveller • cl
8
Cumplio
Pros:

La ubicación y la atención del personal

Cons:

Debería tener aire acondicionado

2026-03-05 • via Nuitee
S
Sergio • solo_traveller • uy
8
2026-03-03 • via Nuitee
C
Claudia • family_with_children • cl
6
agradable
Pros:

no alcance a desayunar tuve una reunión en el momento que mi familia fue al desayuno mi familia lo encontró bien. compramos unos completos que estaban muy malos y caros.

Cons:

en general estaba bien pero creo que con los servicios de alimentación deberían ser de mayor calidad

2026-03-03 • via Nuitee
I
ignacio • couple • cl
9
2026-03-02 • via Nuitee
R
Rodrigo Alonso • solo_traveller • bo
5
Pros:

Atención del personal muy buena, desayuno muy bueno.

Cons:

No hubo conexion WiFI en el piso en el que estaba alojado (Piso 2), ni en la noche de llegada ni en el día de estadía.
No tenía ventana al exterior, y como no tenía aire acondicionado, se volvio muy complicada la noche que estuvo bastante caliente.

2026-03-02 • via Nuitee