MStay Resort

Hotels
•
Independent
5.2 (3 reviews)
Mittapheap Street, Sihanoukville, Preah Sihanouk, 18000 , Sihanoukville , KH
855-81-646108

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Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Piscine (Pool)
Cons:
Communication difficulties
Poor cleanliness standards
Room maintenance issues
Lack of service professionalism

Categories

Cleanliness
4
Guests had significant complaints about cleanliness, citing insects, worn-out towels, and a poorly maintained terrace.
Service
3
Guests were highly dissatisfied with the service, mentioning difficulties in communication, lack of restaurant recommendations, and overall incompetence.
Location
5
Location was not highlighted positively or negatively in the reviews.
Room Quality
3
Guests reported issues with the room including the presence of insects, worn-out towels, and a lack of maintenance.
Amenities
4
No specific mention of amenities in the reviews, but given the overall negative experience, amenities are likely lacking or not up to standards.
Value for Money
3
Guests felt the price was not justified by the poor quality of services and amenities provided.
Food and Beverage
5
No specific mention of food and beverage quality in the reviews.
Overall Experience
3
Most guests had a highly negative overall experience, with no redeeming qualities mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 15:54

Property Description

Enjoy Stunning Views and Modern Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Delicious Dining and Convenient Services
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Relaxing and Comfortable Accommodations
Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Distances are displayed to nearby attractions for your convenience. Book your stay at MStay Resort today and experience a perfect blend of comfort and convenience!

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

5.2
Based on 3 reviews
Cleanliness: 4
Service: 3
Location: 5
Room Quality: 3
Amenities: 4
Value for Money: 3
Food and Beverage: 5
Overall Experience: 3
P
Patricia • partner
2
Pros:

À notre arrivée, nous voulions fuir! Tout d'abord, aucune option de "déjeuners sur demande" sauf télécharger une application pour commander. Le personnel est incapable de nous indiquer des restaurants à proximité. Communication très difficile même avec Google traduction. Des insectes et des lézards habitaient dans la chambre. Nous avons eu des serviettes trop usées pour essuyer. Terrasse mal entretenue et lait périmé dans le réfrigérateur du marché. Le seul bon point, la piscine

2025-04-26 • via Nuitee
C
CHIEN-MIN
6
設施有待加强
Pros:

飯店離沙灘太遠，額外的交通費增加不少，飯店外面的馬路看起來已經施工很久了，但沒看到什麼進度，鄰近馬路的大廳蒙上一層厚厚的灰塵，飯店員工好像也不打算擦拭，大概等馬路完工後再說吧！

2019-02-11 • via Nuitee
C
Carina Skjold
2
Horrible!!! Dont stay here
Pros:

Big construction site all around leaving everything covered in dust even the pool.
Rooms filthy, no English speakningen staff, so they had to Call somebody from spiralfer eventhoug we had announsed a late arrival at 20pm.
We payed for 3 rooms and were promissed a refund, since they only had 2 rooms for us, but it never came.

2018-12-03 • via Nuitee