TROVE Johor Bahru

Hotels
Independent
8.4 (208 reviews)
Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80300 , Johor Bahru , MY

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Exceptional customer service
Convenient location
Cons:
Cleanliness issues in corridors
Room amenities not functioning properly

Categories

Cleanliness
7.68
Corridor outside the room had a terrible stench; cleanliness could be improved.
Service
9.65
Staff, especially Vijay and Lynda, received high praise for exceptional customer service.
Location
8.69
Convenient location, easy to access for business events.
Room Quality
8.14
Room was great with a big bed and nice design, but shower heater and safe had issues.
Amenities
7.67
Gym equipment was lacking; suggested improvements for a better experience.
Value for Money
8.13
Standard quality for this hotel tier, reasonable for the stay.
Food and Beverage
8.68
Good spread of buffet, indicating quality dining options.
Overall Experience
8.55
Enjoyable stay, highlighted by friendly service, despite some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:39

Property Description

Recreational Amenities
Enjoy the convenience of an outdoor pool and a fitness center for some leisure time.

Dining Options
Indulge in a meal at Lada & Clove or grab a quick snack at the coffee shop.

Convenience and Services
Benefit from amenities like complimentary wireless internet, 24-hour room service, and a bar/lounge.

Book your stay at TROVE Johor Bahru and experience the perfect blend of comfort and convenience.

Important information:

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 208 reviews
Cleanliness: 7.68
Service: 9.65
Location: 8.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
N
NorthStar02916770275 Family
10
Vijay the hotel service staff was excellent
Pros:

I would like to sincerely thank Vijay for his outstanding service during my stay. He was incredibly professional, friendly, and always ready to help with a warm smile. From the moment I arrived, Vijay made me feel welcomed and comfortable.

He was attentive to every detail, responded quickly to requests, and went the extra mile to ensure everything was perfect. His positive attitude and dedication truly made a difference in my experience at the hotel.

The hotel is very lucky to have such a hardworking and caring staff member. Thank you, Vijay, for making my stay so pleasant and memorable!

2026-02-21 via Tripadvisor
D
daddyankeemeister Couples Singapore
10
Pleasant Stay
Pros:

My husband and I stayed here from 5-7th Feb 2026.
It was a very pleasant check in and the staff attending to us was Vijay. He was very helpful and pleasant. The room was a good size and had a good view.
Breakfast was very good and staff in attendance were efficient.
A big shout-out to Sasa who helped us with the safe in our room.
The hotel itself is in a very good and convenient location. This happens to be our second time staying here and we'll definitely be back!

2026-02-10 via Tripadvisor
V
Voyage51483529107 Business
10
Trove Hotel
Pros:

Clean and comfortable hotel. The food was delicious and well-presented. Friendly staff and convenient location. The room was well-maintained and pleasant. Overall, a great stay and good value for money. Would stay here again.

2026-02-05 via Tripadvisor
O
OnAir41478283960 Family Johor Bahru, Johor Bahru District, Johor
10
Best choice for wedding’s tea ceremony
Pros:

We chose Trove Hotel for our wedding and tea ceremony and it was truly one of the best decisions we made. It made our lives and the entire morning ceremony much easier.

From the initial planning stage to the actual wedding day, the team at Trove Hotel was highly professional and attentive. Many details that couples might easily overlook were already thoughtfully planned and taken care of, allowing the entire morning to run smoothly and giving us great peace of mind.

The staff were patient, helpful, and respectful of our preferred pace and flow. On the day itself, the coordination, timing, and attention given to our family members made us feel well supported and comfortable.

The room and common areas were clean, comfortable, and nicely designed, making them very suitable for wedding photos. The overall atmosphere was elegant yet relaxed, and the photo results exceeded our expectations.

A special mention goes to the breakfast buffet. The selection was generous, and the food was SUPERB delicious. Our family and friends enjoyed it very much and gave many compliments, which added to the positive start of our special day.

Overall, Trove Hotel provided more than just a venue, the team played an important role in creating a meaningful and memorable wedding morning for us. We are truly grateful for their professionalism and warm service.

Highly recommended for couples planning their wedding or anyone looking for a reliable and thoughtful hotel team.

2026-02-01 via Tripadvisor
L
LeeD2562 Family
10
Great
Pros:

Excellent hotel with great service. The room was very clean, the bed was comfortable, and housekeeping did a good job. Staff were professional and welcoming. The location is perfect with many restaurants nearby. Definitely exceeded my expectations — will come back again.

2026-01-31 via Tripadvisor
Y
yuanap Couples Singapore
10
Great stay
Pros:

Great & lovely hotel.. Compliments to Adi who welcomed us for our stay at room 2516. Helpful, kind, friendly & definitely courteous.. A welcoming face, especially coming from after a long day at work and checking in late.. My compliments for the hotel room was very very spacious and lovely. Breakfast buffet was the best & you guys definitely have my heart set on coming back here again. Thank you Trove Hotel and Thank u Adi.. ❤

2026-01-30 via Tripadvisor
J
Jet22736319249 Solo travel Los Angeles, California
10
The Trove is a great choice!
Pros:

I stayed at The Trove for two weeks in December. The staff was incredible and made sure my stay was enjoyable in every way. Linda at the front desk, Rashid in housekeeping, Alvin at the Borneo Spa, and the staff at the great breakfast buffet, especially stand out in their efforts to make my stay enjoyable.

The location was a plus with several outstanding restaurants within walking distance.
I’ll definitely return to the Trove the next time I travel to JB!

2026-01-30 via Tripadvisor
M
Maps42460111198 Friends getaway
10
First visit :)
Pros:

The front desk is nice, they are so quick with checking in and they even upgrade us to a good room.
Will definitely stay again ;)

2026-01-30 via Tripadvisor
A
Adventure41273264515 Friends getaway
10
Great services
Pros:

Solid check in experience, Vijay very friendly and helpful. Recommend coming here for gold trip and hotel it’s worth it.

2026-01-29 via Tripadvisor
D
DL2Some Couples Detroit Lakes, Minnesota
10
Extremely warm staff, nice facilities!
Pros:

We have spent two weeks here as part of a volunteer service team. We were welcomed warmly at the front desk by Linda. During our stay she was extremely helpful by sharing information about Johor Bahru and answering our many questions. She was extremely kind and thoughtful.
Our room was spacious and well appointed. The cleaning staff did a wonderful job of making sure we had everything we needed.
We ate breakfast every day and found a wonderful array of foods, including many Malayan options. The staff were also friendly and helpful. Sue made some special selections that she thought we might want.
Great place to stay! Will stay there again if we return to Johor Bahru.

2026-01-29 via Tripadvisor
O
Odyssey53722447462 Business
10
Excellent Support from Senior Sales Manager- Julie Tan
Pros:

I would like to extend my sincere thanks to the Senior Sales Manager -Julie at Trove Hotel JB for the excellent support in arranging our recent meeting. Her patience, prompt replies, and well-organized coordination made the entire process smooth and stress-free. Thanks to her professionalism and attention to detail, our event was very successful. Truly appreciate her outstanding service and highly recommended!

2026-01-28 via Tripadvisor
A
Aisyahliarashid Business Johor Bahru, Johor Bahru District, Johor
10
Half Day meeting with lunch
Pros:

Booking for half day meeting with lunch with Trove Sales Manager Julie was incredibly top notch! We have last minute meeting plan but she able to managed it nicely and make sure our meeting organised smoothly.

2026-01-28 via Tripadvisor
D
DayTrip33922999279 Friends getaway
10
Good experience
Pros:

Vijay was really funny and nice. Fast check in and we understood everything easily. Would definitely be back again for next staycation with friends or family

2026-01-20 via Tripadvisor
G
Global11980658777 Solo travel
10
Trove Hotel staycation
Pros:

I had a very pleasant encounter with the front desk staff, Vijay. He is very friendly and accommodating. The room is clean and spacious. I will definitely come again and highly recommend this place

2026-01-20 via Tripadvisor
B
Bee1012 Family Singapore
10
Front desk
Pros:

Linda, the staff at Trove Hotel Johor Bahru, is absolutely fantastic! She's always going the extra mile to help us, super friendly and attentive. Whether it's checking in, recommending local spots, or just needing a smile, Linda's got it covered. Truly a gem of a staff! 💕 Her hospitality really made our stay enjoyable. Highly recommend her and the hotel

2026-01-09 via Tripadvisor
B
beebeej2017 Family
10
Great experience and loved this place!!
Pros:

I had an amazing stay at Trove hotel in Johor Bahru, Malaysia! 😊 The staff, especially Linda, were absolute gems! Her charisma and exceptional customer service made our experience truly unforgettable. She went above and beyond to ensure we had everything we needed.

The hotel itself was modern, clean, and comfortable. Loved the amenities and location! Highly recommend Trove for a hassle-free and enjoyable stay. 👍 Thanks, Linda & team, for making our trip so special! 🌟

2026-01-08 via Tripadvisor
S
Sightseer01710387789 Friends getaway
10
Excellent
Pros:

Huge shout-out to Ms. Lynda at reception! She really made our stay special. Always welcoming and helpful nothing was too much trouble. Check-in and check-out were super quick and pleasant thanks to her. We felt genuinely cared for. Thanks, Ms Lynda you made our trip even better at trove!

2026-01-08 via Tripadvisor
D
Discover42862722979 Couples
10
Nice stay
Pros:

The check-in service by Vijay was excellent and very welcoming, making the process smooth and hassle-free. The location is convenient and easy to access, while the overall atmosphere is pleasant and comfortable. Overall, it was an enjoyable stay with good service and a nice environment.

2026-01-01 via Tripadvisor
H
Huishan Family Singapore
8
Good but my room has issues
Pros:

I was excited when I learnt that Trove has a “state of the art” gym. But I was disappointed when the only state of the art equipment was the body craft machine at the corner of the gym. May be worth while putting more dumbbells, include mats, bench and resistance bands. A squat rack will make the gym truly state of the art, on top of the few mentioned above.

Our room shower heater was not working and we had to use the bath tub shower head to shower. The safe was unusable due to low battery. Water dispenser water was too hot even when using the “normal” dispenser. The corridor outside the room had a terrible stench. We didn’t feedback to the reception as it was a short night stay while we travel back South from Sepang.

Other than these, the room was actually great:
- big bed for me and 2 kids to sleep in
- comfortable pillows
- nice design of the room

Besides, just a small suggestion to consider a door between the bedroom and the living room if u are doing any reno soon. Some people may need it.

2025-12-30 via Tripadvisor
A
Ambassador365429 Family
10
Clean, enjoyable stay
Pros:

All hotels were fully booked for this weekend. We managed to get the last room with the kind assistance from Vijay. He is extremely polite and helpful which let me and my family really enjoyed this stay!

2025-12-27 via Tripadvisor