Umadewi Surf & Retreat

Hotels
9.4 (838 reviews)
Jalan Pantai Medewi , Pulukan , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Clean rooms
Cons:
Coffee…? Lol
Room lighting a bit dark

Categories

Cleanliness
9.26
Room was so clean and comfortable.
Service
9.73
Incredibly friendly staff that go above and beyond.
Location
9.67
Beautiful grounds, amazing views, and perfect for relaxation.
Room Quality
9.22
Spacious oceanfront bungalows and a huge bed.
Amenities
9.25
Great spa with some of the best massages while visiting Bali.
Value for Money
9.21
Very reasonably priced food and services.
Food and Beverage
9.26
Restaurant offers a wide variety of delicious food.
Overall Experience
9.63
An absolutely amazing place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:55

Property Description

Luxurious 4-Star Accommodation
Umadewi Surf & Retreat in Pulukan offers a tranquil escape with a garden, a bar, and on-site dining. Enjoy the convenience of free WiFi and private parking during your stay, just 10 km from Rambut Siwi Temple.

Relaxing Outdoor Pool
Unwind and soak up the sun at the hotel's inviting outdoor pool. Perfect for a refreshing dip or lounging with a tropical drink in hand.

Multilingual Concierge Assistance
Feel at ease with our friendly staff fluent in English, Indonesian, and Japanese. Get insider tips and recommendations to explore the area effortlessly.

Experience comfort and convenience at Umadewi Surf & Retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 12 years old and over stay for Rp 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 838 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.67
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.63
S
Sara extended_group it
10
Pros:

Un posto magnifico in cui rilassarsi completamente. Staff gentilissimo e super attento, servizio impeccabile, ristorante buono, stanze molto belle e pulite. Davvero apprezzato il massaggio di benvenuto. Spero di tornare presto!

2026-04-18 via Nuitee
M
Masayuki couple jp
9
のんびりできた
Pros:

ビーチが近い

Cons:

毎日掃除していただくが、セットの仕方がバラバラ

2026-04-18 via Nuitee
C
Candice couple au
7
We are coming back but I’m never staying in the back studio again it’s new but it’s badly laid out with terrible beds ma
Pros:

The property location is great right at the surf break.

Cons:

The bed is the worst bed I have ever slept on we stayed in the studio not only is the bed on the floor when there is easily enough room to have a base but it’s rock hard I was actually struggling to sleep and multiple people at breakfast said theirs were super hard too. Also the light is not connected to the headboard on the floor it just hangs.

2026-04-17 via Nuitee
C
Christopher couple au
10
Spectacular hospitality right on the point
Pros:

From the moment you arrive, staff are attentive without being overwhelming. My room would be cleaned while I was out surfing (I’m sure they were monitoring, I never felt they were intrusive), staff in the restaurant were spectacular and the massages at the spa here were the best I’ve had in Bali. I stayed in a pool room, which was comfortable, clean, quiet and had good air con. Located right on the pojnt, I spent my downtime watching the surf or in the pool which is much larger than the other hotels in Madewi.
Would definitely recommend Umadewi.

Cons:

Nothing - it was great

2026-04-17 via Nuitee
T
Tatiana couple ru
10
2026-04-15 via Nuitee
C
CHENG-HSIEN solo_traveller tw
10
完美的住宿體驗
2026-04-15 via Nuitee
J
julie couple au
10
Beautiful place to stay in idealic location
Pros:

Fantastic location and very relaxed atmosphere

Cons:

Na

2026-04-12 via Nuitee
A
Alison couple us
10
Best hotel experience of our life
Pros:

Supri the hotel manager is incredible along with the rest of the staff and their 5 star service. Luxurious rooms and facilities. Delicious breakfast and lunch and dinner menus. Perfect location right on the surf break. The best hotel experience I’ve ever had.

Cons:

not a single thing to complain about.

2026-04-09 via Nuitee
T
Tamsin solo_traveller au
10
Pure bliss from start to finish - we didn't want to leave.
Pros:

We had the most incredible stay at Umadewi Surf & Retreat. Gorgeous, amazing staff who couldn't do enough to make our stay perfect. It's so chill and relaxing here, the tranquil grounds and pool just make you instantly switch off. We had a beautiful ocean view room that had everything we needed. Days were spent surfing, watching the surf from outside our room, relaxing by the pool and eating delicious food from Kokos restaurant. We can't recommend Umadewi highly enough and we will be back. I actually cried when we left which says it all.

2026-04-07 via Nuitee
B
Bruce couple au
10
Pros:

Prime location, good food, happy helpful staff, especially the manager Mr Supree.

Cons:

Nothing it was all good!

2026-04-06 via Nuitee
M
Maciej couple pl
10
Perfection
Pros:

This place is truly fantastic. The views are absolutely breathtaking, and the garden is beautifully maintained, creating a peaceful and relaxing atmosphere. The restaurant is excellent, offering delicious food and a great dining experience. What really makes this place special, though, is the wonderful team – they go above and beyond to make you feel welcome and ensure your stay is unforgettable.

It’s also perfectly set up for surfers – there are board racks right next to the cottages, making everything super convenient. The garden leads almost directly to the beach access, so you can be in the water and paddling out to the lineup within moments.

Highly recommended!

2026-03-30 via Nuitee
B
Brian couple au
8
2026-03-28 via Nuitee
S
sean family_with_children au
10
2026-03-28 via Nuitee
L
Liliia extended_group id
8
2026-03-26 via Nuitee
M
Michele couple it
10
2026-03-20 via Nuitee
J
Jenny couple au
10
Awesome
Pros:

Everything was amazing! The place is just perfect and the location is unbeatable. The service is incredible, and all the staff were extremely friendly and welcoming. The reception team, the gardeners, and the restaurant staff were all amazing—always kind, helpful, and with a big smile. They truly made our stay perfect.
A special shoutout to Bagus, Gusti, and Widi for making our stay so special🙏🏼

Cons:

Nothing, everything was perfect

2026-03-18 via Nuitee
C
claire couple id
10
Fantastic spot great food great surf🏄‍♀️
Pros:

Best location to sit and watch the surf and enjoy a cold bintang 🤩

Cons:

Pool are is a little old.

2026-03-15 via Nuitee
S
Shannon couple au
8
Best resort in Medewi
Pros:

Umadewi is definitely the best hotel in the area. The resort was just in front of the waves. There was a great view from Kokos, the restaurant. Widi and all of the team went out of their way to make sure that we enjoyed our stay. The facilities were clean. The spa was fantastic. We had a couple of post surf massages - they were professional. The sunsets from the restaurant were beautiful.

Cons:

All was great.

2026-03-15 via Nuitee
N
Nessy couple au
9
Wanted to stay forever
Pros:

Located right on the point, easy access to surf. The resort was beautifully designed and appointed, with 180 degree views of the waves and magical sunset. The food was amazing, villa was extremely comfortable and quiet and the staff couldn't have helped us enough with any requests we had. Restaurant and reception staff especially friendly and helpful and the breakfast inclusions were great.

Cons:

No availability at the resort spa for a massage during our stay.

2026-03-15 via Nuitee
B
Bengu couple id
8
Pros:

Very nice place, lovely garden, lovely staff

Cons:

Sheets were not smelling Fresh

2026-03-15 via Nuitee