Sleep Inn & Suites Houston Westchase - Little Saigon

Hotels
Sleep Inn
8.4 (754 reviews)
3850 Wilcrest Drive , Houston , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and affordable
Cons:
Poor room quality
Breakfast needs improvement
Cleanliness issues

Categories

Cleanliness
7.9
Multiple reviews mentioned issues such as a heavy smell of Clorox and filthy cabinets.
Service
9.4
Several reviews highlighted professional and accommodating front desk staff.
Location
8.9
The location was mentioned positively in multiple reviews, being close to downtown and safe.
Room Quality
7.4
Noise insulation issues and problems with room readiness were noted.
Amenities
7.9
Breakfast variety and availability were criticized; no coffee machine was mentioned.
Value for Money
9.4
Reviews indicated that the price was reasonable for the quality received.
Food and Beverage
7.4
Breakfast options were deemed too simple and lacking variety.
Overall Experience
8.9
Mixed sentiments with some positive experiences overshadowed by service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:48

Property Description

Modern Amenities and Services
Sleep Inn & Suites near Westchase offers a range of modern amenities including a fitness centre, free WiFi, and non-smoking rooms. Guests can also enjoy the convenience of a 24-hour front desk and a business centre.

Comfortable Accommodation
Each room at the hotel is equipped with air conditioning, a flat-screen TV, a fridge, and a coffee machine. The private bathrooms come with free toiletries and a hairdryer, ensuring a comfortable stay for all guests.

Convenient Location
Located just a short distance from popular attractions like CityCentre Plaza and The Galleria Houston, this 3-star hotel is the perfect choice for both leisure and business travelers visiting Houston.

Book your stay at Sleep Inn & Suites near Westchase for a relaxing and enjoyable experience in the heart of Houston.

Important information:

Please note that the elevator will be unavailable until March 30th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.4
Based on 754 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 9.4
Food and Beverage: 7.4
Overall Experience: 8.9
T
Thien solo_traveller vn
5
2026-08-29 via Nuitee
I
Isaiah couple us
5
2026-08-20 via Nuitee
M
Mayra Luz Espinosa solo_traveller pa
10
Pros:

Ubicación

Cons:

No hubo nada de lo que me pudiera quejar

2026-08-16 via Nuitee
A
Anh extended_group us
5
2026-08-14 via Nuitee
M
Markeese P family_with_children us
8
Love it
Pros:

Always nice & clean

2026-08-14 via Nuitee
D
dorsey family_with_children us
10
2026-08-14 via Nuitee
E
Emilie family_with_children fr
4
Plus jamais
Pros:

La grandeur de la chambre

Cons:

La chambre se tait l’humidité, les draps étaient sales et j’ai trouvé des poils dans le lit

2026-08-12 via Nuitee
K
KIM NGAN family_with_children us
8
2026-08-11 via Nuitee
S
Safi family_with_children us
5
2026-08-11 via Nuitee
A
Alicia couple us
10
Pros:

Very clean and quiet, the staff are accommodating and were welcoming during check in. Bed was comfortable and I very much enjoyed my stay. I would stay at this place again, it’s very well managed.

2026-08-10 via Nuitee
A
Alicia couple us
10
2026-08-10 via Nuitee
E
Emily extended_group us
8
Great location and price and comfort
Pros:

Location and helpfulness of some staff.

Cons:

I requested a late check out that was confirmed with the front desk. The day of checkout we get banging on the door at normal checkout time and I answer the door and I tell them that I I am doing late checkout and he said that I wasn’t able to and I said well I confirmed with someone at the front already and he was like oh okay. And i just didn’t appreciate the approach and tone. Should communicate better with your team.

2026-08-09 via Nuitee
J
Jessica family_with_children us
1
Pros:

Location

Cons:

Dirty, elevator did not work, no phone call to let me know it wasn’t working. Rude staff

2026-08-07 via Nuitee
A
Ana couple us
7
Pros:

La limpieza

Cons:

El elevador no servia y me dieron habitación en el piso 4

2026-08-07 via Nuitee
B
Ballard couple us
8
Pros:

The rooms were nice and up to date. Breakfast was good parking was convenient

Cons:

The elevator was broken. We were not informed until arrival and we were told the only Available room for our booking was on the 3rd floor

2026-08-05 via Nuitee
U
Unce Ur solo_traveller us
8
2026-08-04 via Nuitee
D
Derrick couple us
4
Room size is great. The staff was horrible and unprofessional.
Pros:

The price.

Cons:

The staff. He wouldn’t give me his name. The first room had a crack in the shower, the TV didn’t work in the second room he told me to wait till morning. The 3rd room had clothing tags on the floor (I felt like it wasn’t clean).

2026-08-03 via Nuitee
A
Armando couple us
7
2026-08-02 via Nuitee
A
Armando couple us
7
2026-08-02 via Nuitee
J
jiawen couple us
8
2026-07-26 via Nuitee