Sleep Inn & Suites near Westchase

Hotels
Sleep Inn
8.4 (617 reviews)
3850 Wilcrest Drive , Houston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and affordable
Cons:
Poor room quality
Breakfast needs improvement
Cleanliness issues

Categories

Cleanliness
7.9
Multiple reviews mentioned issues such as a heavy smell of Clorox and filthy cabinets.
Service
9.4
Several reviews highlighted professional and accommodating front desk staff.
Location
8.9
The location was mentioned positively in multiple reviews, being close to downtown and safe.
Room Quality
7.4
Noise insulation issues and problems with room readiness were noted.
Amenities
7.9
Breakfast variety and availability were criticized; no coffee machine was mentioned.
Value for Money
9.4
Reviews indicated that the price was reasonable for the quality received.
Food and Beverage
7.4
Breakfast options were deemed too simple and lacking variety.
Overall Experience
8.9
Mixed sentiments with some positive experiences overshadowed by service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:48

Property Description

Modern Amenities and Services
Sleep Inn & Suites near Westchase offers a range of modern amenities including a fitness centre, free WiFi, and non-smoking rooms. Guests can also enjoy the convenience of a 24-hour front desk and a business centre.

Comfortable Accommodation
Each room at the hotel is equipped with air conditioning, a flat-screen TV, a fridge, and a coffee machine. The private bathrooms come with free toiletries and a hairdryer, ensuring a comfortable stay for all guests.

Convenient Location
Located just a short distance from popular attractions like CityCentre Plaza and The Galleria Houston, this 3-star hotel is the perfect choice for both leisure and business travelers visiting Houston.

Book your stay at Sleep Inn & Suites near Westchase for a relaxing and enjoyable experience in the heart of Houston.

Important information:

Please note that the elevator will be unavailable until March 30th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 617 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 9.4
Food and Beverage: 7.4
Overall Experience: 8.9
M
Mohammad Zahidul family_with_children us
4
Cons:

The toilet flush was not working! It is embarrassing!

2026-02-13 via Nuitee
F
Filipi family_with_children br
5
Pros:

Decent cost benefit. Rooms are ok, pretty standard. Breakfast was very simple with limited options, but OK for the price and for a couple days.

Cons:

In the two days we stayed there, there was smell of weed in the corridor that was invading our room. We complained on the first day but it happened on the second day as well. Location does not inspire confidence.

2026-02-10 via Nuitee
T
Tracie family_with_children us
4
Pros:

Quiet and clean 👌

Cons:

Did have full selection for breakfast

2026-01-28 via Nuitee
V
Vinh couple us
6
2026-01-27 via Nuitee
K
Kimberly couple us
10
2026-01-23 via Nuitee
G
Genesis solo_traveller us
10
Everything was good just wish it would have said a deposit was required when arriving
2026-01-22 via Nuitee
Z
ZAKIUDDIN family_with_children ae
7
Kindly consider to stretch the time of breakfast if people are still eating
Pros:

It’s ok

Cons:

Breakfast time should be increased if people are still coming or sitting around it feel so rude of someone came to take something and they turned off the light and said time is over

2026-01-21 via Nuitee
J
Joseph couple us
1
Roaches and Homeless People
Pros:

I did not stay at this hotel.

Cons:

There were roaches in the room 403. A homeless man in the lobby from 5:00 pm to 11pm sitting in the same spot with a suitcase and garbage bag. I did not stay at this hotel. I left to find another place to stay. Called hotel to inform them of the roaches was offered another room. I did not want to stay at this hotel. Several homeless people around the hotel. Ask for a refund and asked to speak with a manager. I was told I will not be able to speak with a manager. I would like a refund because I did not stay at this hotel.

2026-01-20 via Nuitee
L
Lenny couple us
5
Pros:

Atmosphere and the staff where nice the beds where comfortable they had snacks as well.

Cons:

The restroom was to smelly strong odor of bleach,would’ve thought there was toothpaste and a toothbrush but there was nothing of that provided.

2026-01-20 via Nuitee
B
Binh couple us
10
2026-01-20 via Nuitee
K
Kiet family_with_children us
10
2026-01-20 via Nuitee
R
Rabiul family_with_children us
7
Pros:

Bk fast items can be improved.

Cons:

Good location

2026-01-19 via Nuitee
P
Phuong solo_traveller us
10
2026-01-19 via Nuitee
F
Fernando solo_traveller us
1
Spend a little more and stay elsewhere, this place is literally a dump
Pros:

The hotel smelled pretty bad, as soon as you enter the building. Stayed in the 2nd floor and the entire floor smelled like cigarettes.

Cons:

Loud music playing all night, mold on the ceiling and walls, rusted bathtub, buggers smeared on the bathroom wall, nasty stains on room ceiling.

2026-01-19 via Nuitee
C
Chau extended_group us
10
I be there 5 times
Pros:

I love this hotel 5 time be there

Cons:

Good

2026-01-19 via Nuitee
G
Gorg solo_traveller us
5
Pros:

liked the hotel’s location; the cleanliness level was good, and the bed was comfortable. However, there was noise all night, and I couldn’t sleep well. I hope they can improve the sound insulation or reduce the noise.

Cons:

My stay was not comfortable because there was constant noise throughout the night, and I couldn’t sleep well. I hope the management will improve sound insulation or control the noise level.

2026-01-19 via Nuitee
H
Hoang extended_group us
9
2026-01-19 via Nuitee
A
asmidia family_with_children us
9
2026-01-17 via Nuitee
K
Kentrell couple us
10
2026-01-15 via Nuitee
I
Imani solo_traveller us
10
2026-01-14 via Nuitee