Citadines Gaoxin Xi'an

Hotels
•
Citadines
10 (156 reviews)
Yanta District No. 200, Tuanjie South Road , Xi'an , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location with eateries
Large and clean rooms
Good value for money
Cons:
Poor internet connectivity
Limited breakfast variety
Unpleasant odors in entrance areas

Categories

Cleanliness
10
Some reviews mentioned cleanliness issues with the presence of smoke odors and a few places needing better upkeep.
Service
10
Exceptional service reported, especially by the manager Kevin.
Location
10
Good location with many eateries, but some reviews noted it's a 20-minute walk to the nearest metro.
Room Quality
10
Rooms are large, spacious, and clean as per several reviews.
Amenities
10
Positive mentions of washing machines and overall amenities; some concerns about cold conditions in common areas.
Value for Money
10
Reviewed as fantastic value for the quality and size of apartments.
Food and Beverage
10
Breakfast options were mentioned as limited and basic in several reviews.
Overall Experience
10
Overall satisfaction expressed, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:42

Property Description

Luxurious Amenities and Sustainable Living

Citadines Aparthotel Gaoxin Xi'an offers a sustainable and luxurious stay in Xi'an, with a fitness centre and stunning city views. The property features a 24-hour front desk, DVD player, sauna, and free WiFi. Each unit is equipped with modern amenities like air conditioning, kitchen facilities, and a flat-screen TV. Guests can enjoy billiards, complimentary bicycle usage, and an indoor play area during their stay.

Family-Friendly Accommodation

Ideal for families, this aparthotel provides spacious family rooms with thoughtful amenities such as a safety deposit box, microwave, and toaster. The property ensures a comfortable stay with bed linen, towels, and a private bathroom in each unit.

Convenient Location and Entertainment

Located just a short distance from Drum Tower and Bell Tower, Citadines Aparthotel Gaoxin Xi'an offers easy access to Xi'an's popular attractions. Guests can unwind at the nearby Big Wild Goose Pagoda or explore the city with complimentary bicycle rentals. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XIY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for CNY 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 156 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
B
Benjamin • solo_traveller • gb
8
2026-04-16 • via Nuitee
L
Lucy • couple • gb
10
Good location and calm space
Pros:

Really nice clean and calm space. Great laundry facilities.

Cons:

We only ever had a little bit of shower gel that was running out most days.

2026-04-14 • via Nuitee
C
Chiara • solo_traveller • it
9
Amazing stay in Xi’an
Pros:

The facility is very modern, clean, the staff is very helpful and friendly, big breakfast buffet with Asian and European style breakfast, the room had everything I needed.

Cons:

The subway is 1.2 / 1.4 km away from the hotel, the description on booking.com says 500 m.

2026-04-08 • via Nuitee
Γεώργιος Παπανικολάου • family_with_children • gr
9
Pros:

Ηταν πεντακάθαρο και άνετο. Η περιοχή πολύ καλή. Μου άρεσαν όλα. Το πρωινό πολυ καλό με αρκετες επιλογες (τυριά δεν είχε, δεν είχαν και τα αλλα ξενοδοχεια στην κινα που έμεινα)

Cons:

Λίγο τυρί στο πρωινό θα πρεπει να υπάρχει.

2026-04-01 • via Nuitee
S
Shamil • couple • uz
9
Все устраивает кроме запаха сигарет
Pros:

Персонал отзывчивый, все удобства есть

Cons:

В коридоре и фае часто накурено

2026-03-14 • via Nuitee
嘉鹏 • solo_traveller • cn
10
很棒
Pros:

早餐很丰富，内部装饰设施很舒适

Cons:

厨房设施有点简单，暂时没能完成自己下厨的想法

2026-02-27 • via Nuitee
F
Froukje • extended_group • nl
8
Pros:

Mooi, groot appartement, redelijk schoon.

Cons:

Niet alles is nog werkend en de wifi was in het appartement niet in orde.

2026-02-25 • via Nuitee
L
Ladányi • family_with_children • fr
10
Pros:

Everything! The service, the food, the housekeeping, the gym, the location

Cons:

-

2026-01-30 • via Nuitee
W
Wild Aggressor • family_with_children • ru
10
Pros:

Очень удобный апарт-отель, останавливаюсь не в первый раз. Номера чистые, с кухней и посудой. Рядом кафе, магазины. В отеле сауна, фитнес, постирочная. Для длительного проживания то что надо.

Cons:

До центра далековато, до метро минут 10 пешком

2026-01-25 • via Nuitee
K
KWAI MOON • family_with_children • sg
7
Pros:

Staff was helpful in providing information on tourist attractions

Cons:

No body lotion, no disposable shavers. No tea cups and spoons.

2026-01-23 • via Nuitee
K
Kok Whee • family_with_children • sg
9
2026-01-14 • via Nuitee
J
Juby • family_with_children • nz
9
Pros:

公寓设施完善，方便家庭出行

Cons:

离地铁站稍远，出行只能打出租

2026-01-14 • via Nuitee
R
Rachel • family_with_children • sg
8
Location was good with lots of eateries around.
Pros:

Small spread but can be better

2026-01-03 • via Nuitee
M
Maksim • couple • ru
7
Pros:

Понравилось, что в отеле можно бесплатно стирать вещи и сушить их сразу. Просторные апартаменты, в них не было холодно. Воду и туалетку привозят роботы-роверы.

Cons:

Плохой интернет, еле-еле тянет. При входе в здание прокуренное помещение, охранник курит, в лифтах тоже неприятно из-за запаха, но сам отель на 15 этаже лобби, поэтому претензии не к ним. Завтраки слабые, при этом везде на этажах холодно. На ресепшине вечером работают люди, которые не знают английский, поэтому лучше использовать переводчик. До метро каждый раз 20 минут пешком, что не есть удобно, если вы из тех, кто не любит заказывать постоянно такси.

2026-01-02 • via Nuitee
D
Dennis • family_with_children • sg
9
Pros:

Exceptional service, especially the manager Kevin.

2025-12-27 • via Nuitee
P
paul • family_with_children • au
10
Pros:

Great breakfast and the room was clean and location very convenient.

2025-12-26 • via Nuitee
M
Ming Woei • extended_group • sg
9
Best stay for the trip
Pros:

Wonderful location, living room, dining, kitchen, 2 room n 2 toilets wonderful for a family of 4. Bonus with washing machines.

Cons:

Nil

2025-12-22 • via Nuitee
S
Sheldon • family_with_children • sg
5
Nice stay. Price is similar to other brands. But did not feel this property is any better. Breakfast is very basic. Not
Pros:

Location is okay.

Cons:

It’s a basic apartment hotel.

2025-12-22 • via Nuitee
P
Pek How Meng • family_with_children • sg
10
It is a wonderful stay for our family
Pros:

The rooms are large and clean. Amenities are good. Check in and check out very smooth. Check out time at 3 pm.

Cons:

The nearest metro station (Yanpingmeng) is about 10 to 15 minutes walk from the apartment. Nothing to complain.

2025-12-18 • via Nuitee
O
Ossama • family_with_children • eg
7
2025-12-07 • via Nuitee