Grand Whiz Hotel Bromo

Hotels
5.7 (29 reviews)
Jalan Raya Bromo , Bromo , ID

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Efficient checkout
Cons:
Poor cleanliness
Lack of service
Substandard food

Categories

Cleanliness
4.2
Room was dirty and had cockroaches.
Service
5.2
No assistance offered with luggage.
Location
7.2
Standard location for access but inconvenient layout.
Room Quality
4.2
Rooms are bad equipped and have issues.
Amenities
9.2
Basic amenities available but not well-maintained.
Value for Money
5.2
Not worth the price due to lack of service and quality.
Food and Beverage
5.2
Breakfast was poor and dinner was nearly cold.
Overall Experience
5.2
Overall very disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:56

Property Description

Outdoor Swimming Pool and Garden
Terrace and Restaurant
Room with Balcony and Pool View

Experience comfort and relaxation at Whiz Capsule Hotel Grand Bromo with its array of amenities including an outdoor swimming pool, garden, terrace, and restaurant. Enjoy the stunning views from your room's balcony overlooking the pool. With features like room service, 24-hour front desk, and free WiFi, your stay is sure to be convenient and enjoyable. Plus, take advantage of recreational activities like tennis and car hire. Book your stay now and explore the beauty of Bromo from this 2-star capsule hotel.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.7
Based on 29 reviews
Cleanliness: 4.2
Service: 5.2
Location: 7.2
Room Quality: 4.2
Amenities: 9.2
Value for Money: 5.2
Food and Beverage: 5.2
Overall Experience: 5.2
Y
yi • extended_group • cn
5
2026-08-20 • via Nuitee
S
Sara Giovanna • extended_group • it
2
Cons:

We stayed here for one night before visiting Mount Bromo at sunrise. We booked a villa through Booking.com specifically for 5 adults, but when we arrived there were only beds for four people.

After calling the property, they brought us an “extra bed”, which was simply a mattress on the floor. Even worse, at check-out they charged us extra for it, saying we should have known the villa was only for four guests.

How could we have known when Booking.com allowed us to book it for five adults? The listing even states that there are two sofa beds in the living room, but there were no sofa beds at all.

If a villa is advertised and confirmed for five guests, proper sleeping arrangements for five should be included in the price. Very misleading and disappointing.

2026-08-18 • via Nuitee
F
Farah • family_with_children • dk
1
2026-08-15 • via Nuitee
S
sophie • extended_group • ch
3
Décevant
Pros:

L’emplacement est très sympas

Cons:

La piscine était verte et inutilisable. Et la nuit a été très compliquée…. Du bruit..dû à des clients irrespectueux..
L’état de l’hôtel est bien différent des photos vues lors de la réservation .

2026-07-25 • via Nuitee
S
Sam • solo_traveller • es
7
2026-06-11 • via Nuitee
M
MARYLENE • solo_traveller • fr
10
2026-05-28 • via Nuitee
A
Astrid • extended_group • id
7
2026-03-30 • via Nuitee
T
Topless • couple • pl
10
Pros:

superrrrr

Cons:

superrrr

2025-12-27 • via Nuitee
O
Oginov • solo_traveller • by
5
Cons:

Первый отель где даже не помогли и не предложили донести чемодан! В номере тараканы!

2025-12-13 • via Nuitee
P
philippe • couple • fr
8
2025-09-14 • via Nuitee
A
Axel • couple • be
2
2025-09-14 • via Nuitee
I
Ionut Florin • couple • ro
7
2025-08-27 • via Nuitee
I
ignacio • couple • es
7
2025-08-21 • via Nuitee
R
Ron • couple • au
1
Horrible
Pros:

Leaving

Cons:

I would rather forget this unpleasant stay at the Grand Whiz. The room was a long way from reception, accessed by a series of ramps. No elevator. The room itself was dirty and badly equipped. There was nowhere to hang clothes. The shower had no soap and the tile floor was dangerously slippery. The power failed several times. The terrace was, like the shower, dangerously slippery. The dinner in the restaurant was nearly cold. The breakfast was poor. 

2025-08-19 • via Nuitee
V
Verified traveler
2
Do not stay in this hotel
Pros:

Hotel is in dire need of renovation. Dirty, smelly, yellowish and smelly towels. Bed linens are yellowish. Wall paints are peeling and yellowish, window frame has problem closing the pane. Toilet is disgustingly dirty. Slow service. I do not know what happened to this hotel. It was the best accommodation in Bromo 30 years ago.

2025-08-01 • via Nuitee
Y
Yun • young couple • id
6
Need to review house keeping level and asset
Pros:

Staff is kind

Cons:

Facilities is too old and not well mainrain

2025-06-30 • via Nuitee
M
Mustafa • young couple • my
4
Disappointing
2024-09-30 • via Nuitee
M
Maria • young couple • ae
1
Bad
Pros:

Nosiy, dirty, never again

2024-08-16 • via Nuitee
A
Anton • young couple • gb
6
Pleasant
Pros:

I like the situation of the hotel

Cons:

The cleanliness is poor..the room needs an update

2024-08-09 • via Nuitee
Z
Zhang • solo traveller • id
8
Very good
2024-08-02 • via Nuitee