Manoir Des Arts Hotel

L'accueil était agréable, avec une boisson de bienvenu, et très professionnel. La chambre dispose d'une grande salle d'eau et de bel espace nuit. Des bouteilles sont offertes.
Le petit-déjeuner était très varié et de bonne qualité.
Possibilité de faire la lessive moyennant un surplus.
Piscine à disposition.
Assez proche pour faire un tour de ville à pied.
Les interlocuteurs par message sont rapides et contents de pouvoir aider. C'était une très bonne expérience.

Địa điểm trong khu trung tâm, thuận tiện tiếp cận với các địa điểm du lịch. Nhân viên khách sạn nhiệt tình, phong cách cổ điển là một điểm nhấn rất ấn tượng.

Không gian phòng đẹp

员工服务态度极好。

We have to be honest, this hotel is very tired and in urgent need of renovation. We followed recent TripAdvisor 5 star reviews, and we cannot understand how it was rated so high. Having stayed on 2 occasions, for 2 nights and then for 1 night, pre and post our Ha Long Bay cruise, in different rooms on different floors, the same issues are apparent. It would have been a great hotel in it's day.

External presentation is just ok. In need of a repaint and tidy up. Similarly, on the 3 accommodation levels.
- Carpet in the hallways is filthy
- vinyl flooring in some rooms is peeling up and needs replacing
- mould spores growing out of cracks in hallway walls
- beds ok, linen clean, towels ok
- in room safe not bolted down🤣

Room furnishings and decor are good but some items a bit tired.

Beautiful interior

we are so appreciate wit Mr.minh (hoang?) he’s very helpful staff for our inconvenience.
This hotel good breakfast with something roll and soup also good .
This hotel a little bit traffic jam in the evening.

Ngay trung tâm TP, tiện di chuyển
Phòng sạch
Nội thất vintage rất ưng

De hoge kamers in een mooi hotel.

This has to be the most welcoming and service oriented hotel we have ever stayed in. We arrived early before check in time and they gladly stored our luggage for us, gave us complimentary drinks (the cumquat and ginger tea is amazing!) and recommended a fantastic local seafood restaurant for us to have lunch while they prepared our room. Our room was super comfortable and clean. The hotel is in a great spot for a walk around town to see the gorgeous architecture and parks and to eat local food. Breakfast at the hotel was terrific, with a terrific array of food on the buffet and excellent service with staff on hand offering to make eggs and refilling food as soon as it looked like running low. All of the staff were generous with their time talking to us and answering questions, especially Toan and Van Anh (sorry that we didn’t get everyone’s names!) We would gladly recommend it and hope to stay here again.

The old European ambiance and style.

Here’s a polished, warm, and balanced review you can use or adapt. It keeps the tone positive while gently suggesting the upgrade:

⸻

I had a wonderful stay at this hotel, and what truly sets it apart is the staff. Every single team member went above and beyond—from the hardworking cleaning technicians to the friendly and attentive receptionists and wait staff. Their professionalism, kindness, and genuine care made me feel welcome and well looked after throughout my stay.

I also really loved the hotel’s overall aesthetic and décor. The lobby and restaurant are especially inviting—warm, colorful, and thoughtfully designed. Everything comes together in a beautifully eclectic way that feels both comfortable and unique.

If there is one area for potential improvement, it would be the carpeting in the public hallways, which shows some age. A future refresh or remodel of these areas would elevate the experience even further and better match the charm and vibrancy found in the lobby and restaurant.

Overall, this is a hotel with heart, character, and exceptional service. I would happily stay here again and highly recommend it to anyone who values attentive staff and a welcoming, artistic atmosphere.

⸻

If you’d like, I can make it shorter, more enthusiastic, or tailor it for a specific platform like Google, Booking.com, or TripAdvisor.

Old style

Staff at the hotel was very welcoming and helpfull throughout our stay. Van Anh helped us arrange transportation to Ha Long Bay in a quick and efficient way. Overall rooms and facilities matched the description online and we enjoyed our stayed at the hotel.

Hôtel dans un bâtiment colonial avec un luxe empreint de nostalgie et de belles émotions. Qu’il est agréable de passer du temps au bord de la piscine ou de siroter un cocktail au bar de l’hôtel. Les chambres sont au niveau de cet hôtel de charme, propres, spacieuses et confortables. Le petit déjeuner est top