Lagoon Beach Hotel Apartments

Hotels
•
Independent
7.4 (12 reviews)
1 Lagoon Gate Drive, Cape Town, Western Cape, 7441 , Cape Town , ZA
27-21-5282007

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Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Beach view
Friendly staff
Good security
Clean facilities
Great location
Cons:
Poor room quality
Inadequate shuttle service
Marijuana smell
Hardbeds

Categories

Cleanliness
6.2
Some reviews mentioned the apartments were not cleaned to the expected standard.
Service
7.7
Overall positive sentiments about staff friendliness, but training issues noted.
Location
8.7
Multiple reviews highlighted the great location of the hotel.
Room Quality
6.7
Inconsistent quality with some rooms needing updates; felt comfortable but not luxurious.
Amenities
7.2
Good amenities but issues reported with shuttle availability.
Value for Money
6.2
Value questioned in relation to apartment quality and upkeep.
Food and Beverage
7.7
General positive comments regarding food quality.
Overall Experience
7.2
Mixed experiences with highlights on staff and location, but some dissatisfaction with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:59

Property Description

Experience unparalleled comfort and relaxation at Lagoon Beach Hotel Apartments, where stunning coastal views meet exceptional service.

Relaxation & Wellness
Unwind at our full-service spa offering rejuvenating massages and facials. With two outdoor swimming pools and a well-equipped fitness center, we provide the perfect environment for your well-being.

Culinary Delights
Savor delicious meals at one of our three on-site restaurants or enjoy room service during limited hours. Relax with a refreshing drink at our poolside bar or bar/lounge, perfect for unwinding after a day of exploration.

Convenient Amenities
Benefit from complimentary wireless internet, concierge services, and a complimentary area shuttle to nearby attractions. With a conference center and meeting rooms, our aparthotel is ideal for both leisure and business travelers.

Don't miss out on your getaway; book your stay with us today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 12 reviews
Cleanliness: 6.2
Service: 7.7
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 6.2
Food and Beverage: 7.7
Overall Experience: 7.2
L
Lionel • family
8
Pros:

Value for your money

2024-01-26 • via Nuitee
G
Gary
10
Well done
Pros:

The location is fantastic
The staff are efficient and friendly
The accommodation is comfortable and is reasonably priced
No drama no hassle and a relaxing stay

2021-09-07 • via Nuitee
B
Brigitte
8
Pros:

It was good!

2020-10-12 • via Nuitee
A
Aadil
4
Pros:

Sheets and pillow had a stench
Making my short but much needed rest an issue

2020-07-04 • via Nuitee
V
Verified traveler • family
10
Pros:

Gostamos muito da localização, limpeza e da equipe de atendimento muito educados e solicito.

2020-01-29 • via Nuitee
J
Jenny
6
Sådär, kändes lite olustigt, dock fin plats/strand
Pros:

Ligger fint på stranden. Lägenheterna något slitna. Vi hade en sämre lägenheten först längst ner, men klagade för de kändes inte säkert och man kunde inte ha öppet och det blev väldigt varmt. Vi fick då en högre upp med fantastisk utsikt över både hav och lagun.
Dessvärre var hanteringen i receptionen alltid sjukt långsam. Vi blev av med pengar på rummet och det var konstigt spring av personalen som också städade på konstiga tider. En del av personalen hade ganska otrevlig attityd. Personalen nere i strandbaren var dock väldigt bra!

2019-04-09 • via Nuitee
V
Verified traveler • friends
8
Pros:

La vue sur la mer et l’accès à la plage Sont merveilleux. Le wifi était instable. Peux d’enveloppe de café (4 pour 4) un seul par personne. Mais tout ici est beau et accueillant. Je recommande les lieux avec assurance. Surtout si vous avec vue sur l mer.

2019-02-26 • via Nuitee
V
Verified traveler
10
Wonderful stay
Pros:

We had a wonderful stay. Very clean and spacious apartment in a lovely area.

2019-02-17 • via Nuitee
H
HYUNSOOK
8
와이파이 안되는 곳이 있음
Pros:

아파트먼트쪽 와이파이가 안되는게 많이 불편했음

2019-01-15 • via Nuitee
N
Natashni
6
Pros:

We stayed at the apartments as appose to the hotel
Location is perfect, beach at your doorstep
Unfortunately apartments cleanliness needs some work. Mold in shower and mushrooms growing out off floor in shower
They definitely need to work on their housekeeping

2019-01-06 • via Nuitee
G
Graham
6
A pleasant if tired appartment.
Pros:

The accommodation itself was quite good but a bit tired with door handles falling off, locks not working properly, curtains not hanging correctly, no tea spoons or bottle opener. Other than that it felt secure and was clean and comfortable with the added bonus of a hotel with a bar and restaurant attached. Partial view of the sea with a balcony was also pleasant. Front desk service was not great when assistance was needed but the security / house keeping team were very friendly when they eventually arrived.

2018-11-12 • via Nuitee
V
Verified traveler
6
Pros:

La pulizia dell'appartamento non era adeguata. Il telefono non funzionava e non sono stati in grado di ripararlo. La cucina era equipaggiata ma mancava la meta' delle cose descritte nella lista. Il personale di servizio e' stato gentile e ci ha supportato. Piuttosto lenti alla reception.

2018-11-07 • via Nuitee