OYO Garden Inn and Suites Pearsall I-35 East

Hotels
5.1 (49 reviews)
229 Interstate 35 , Pearsall , US
+1 209-443-8379

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Convenient location (close to stores)
Affordable / good value for price (several guests)
Some guests reported friendly staff and quick check-in
Basic in-room amenities present for some rooms (TV channels, small kitchen)
Cons:
Severe cleanliness issues (roaches, stains, mold smell)
Poor service and management communication; ignored calls and refund problems
Room quality not as advertised (old furniture, wrong bed types, rooms without private bathroom)
Wi‑Fi and mini-fridge problems; no breakfast despite advertising
Reports of overcharging / forced payments and lost/unreturned payments under new management

Categories

Cleanliness
2
Strongly negative in multiple reviews: reports of German roaches, stained pillows, dirty showers, mold smell and general filth.
Service
3.5
Mostly negative: guests report rude or unhelpful staff, ignored calls, registration/booking problems, refusal to refund and inconsistent management communication.
Location
8
Repeatedly noted as convenient/close to stores and easy to find; a clear positive in several reviews.
Room Quality
3
Negative: rooms described as not matching photos, very old furniture, rooms without proper bathrooms in one case, wrong bed types and other issues.
Amenities
7
Mixed: some guests mentioned a working TV channel selection and a small kitchen, but others reported non-working mini-fridge and faulty Wi‑Fi; amenities are basic but partly functional.
Value for Money
9
Several guests called the price a good deal (e.g., 'for the price it can't be beat'); despite problems some found it affordable and acceptable for a short stay.
Food and Beverage
3
Negative: multiple mentions of no breakfast/coffee despite advertising and lack of F&B offerings.
Overall Experience
5.3
Mixed overall: a number of very negative experiences (cleanliness, service failures, management issues) but a few guests had acceptable one-night stays; net result is slightly below/around average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location
Located just 1 mile from Artesian Wells, Pearsall Sports Complex, and Pearsall Regional Park, OYO Hotel Pearsall I-35 East offers easy access to popular attractions in Pearsall, Texas.

Comfortable Accommodations
Each guest room is equipped with wood furnishings, free wireless internet access, and a flat-screen TV with complimentary cable, ensuring a comfortable stay for all guests.

Nearby Attractions
Explore the rich history of the area with Frio Pioneer Jail Museum and Frio County Courthouse both within 2 miles of the hotel.

Experience convenience, comfort, and local attractions all in one place at OYO Hotel Pearsall I-35 East. Book your stay now!

Important information:

Pets allowed for an extra charge of USD 30 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.1
Based on 49 reviews
Cleanliness: 2
Service: 3.5
Location: 8
Room Quality: 3
Amenities: 7
Value for Money: 9
Food and Beverage: 3
Overall Experience: 5.3
J
José Muñoz Rodríguez • family_with_children • mx
5
2026-10-24 • via Nuitee
P
P8348MVlauram • Couples
2
horrible expierience
Pros:

so i had an issue where my spouse left clothes behind because from my knowledge we were getting room again , i still left at checkout time but stuff was left behind , we go back couple hours later to collect our stuff and room was unaccessable and so was my items , front desk told me i have to pay for whole new for my items so i did , i go to front office to collect my items and still couldnt have my stuff nor the room OR a refund . this place is trash . trashy hotel , trashy people just TRASH . let me add how oyo headquarters tried contacting them and they IGNORED CALLS. unbelieveable . is this how yall treat people ? ESPECIALLY PREGANT PEOPLE? ill be taking it next level and file a police report .

2026-01-07 • via Tripadvisor
G
Gilbert • family_with_children • us
1
2025-11-30 • via Nuitee
J
Juan • family_with_children • us
1
Worst stay I have stayed before would never stay or recommend anyone staying there.
Pros:

Nothing it was dirty and had German roaches

Cons:

I didnt like anything about the property. Once I checked in we left our luggage in the room and came back a couple hours ago. As me and my wife and 7 month baby were getting settle we came across German roaches on the wall, ceiling, fridge, and bed where my 7 month baby was sleeping. We packed up and left and went to a different hotel.

2025-11-19 • via Nuitee
C
Clements • extended_group • us
1
2025-09-18 • via Nuitee
N
Nathan
2
Pros:

Dirty and roaches that’s all I have to say.

2025-09-14 • via Nuitee
S
sims • family_with_children • us
6
2025-09-11 • via Nuitee
M
Matthew
10
Pros:

Very friendly

2025-09-04 • via Nuitee
T
Tracy
2
Don’t book here!
Pros:

This place was filthy and staff or owners were rude, lost money and ended up staying at another place.

2025-09-01 • via Nuitee
A
Alexander • solo_traveller • us
1
~
Pros:

~

Cons:

~

2025-07-08 • via Nuitee
D
Dimas
8
Good nights stay!!
Pros:

Its not OYO its Garden Inn now check in fast finding room was easy Had problem reading wifi password but no big issue.Good selection of channels...big bathroom.. great nights sleep had a small kitchen with regular size fridge and for the price it can't be beat for Pearsall Tx I would stay their again if I have need to Its not a fancy hotel but it was a good nights stay!!

2025-01-31 • via Nuitee
S
Sonia • family with young children • us
10
Exceptional
2025-01-31 • via Nuitee
N
Nora • partner
4
Pros:

First, the name of the place is no longer oyo hotel but garden Inn and suites. Second, I had requested a king size bed and was put in a room with two queen beds. Also, one of the pillows was stain with a red mark on it.

2025-01-05 • via Nuitee
A
Alejandra • review category business travellers • us
6
Adequate to rest a day without too much noise.
Pros:

Small quiet and close to stores

Cons:

Not very clean. Shower was dirty and the toilet and sink were not clean. Sink area smelled like mold and the mini fridge did not work.

2024-12-29 • via Nuitee
A
amira • partner
2
Pros:

…

2024-12-20 • via Nuitee
F
Fidel • review category business travellers • us
1
Bad
Pros:

close to store

Cons:

service, room was not what pictures looked like, had bugs

2024-12-14 • via Nuitee
R
Raymond • pet
10
Pros:

Very affordable, comfortable and quiet place to stay

2024-11-29 • via Nuitee
B
Brice • review category business travellers • us
8
Very good
2024-10-31 • via Nuitee
E
Earl • young couple • us
10
Exceptional
2024-09-23 • via Nuitee
V
Vilém • family with young children • cz
1
worst ever
Cons:

They robbed us of money. We were forced to sleep there for one night - which we needed to pay (again) with cash on the spot.

There was some indian family who were saying they are the new owners, that they do not have us registered, wi-fi was not working, so we had problems force them to accept that we indeed have reservation for two rooms. They said they have only one - after our disilusion they gave us one more room without bathroom/wc. And they refused to accept that we paid already. They said OYO will return money, but that didn't happen - at least to my knowledge. No apology whatsoever even.

The place was nothing like on the pictures - very old furniture (in a bad way), smell.

I was messaging booking.com about the situation, booking.com saw that the second night we were on different place, but we did not receive the money already paid back.


One of 3 worst experiences ever (I had 30+ bookings on booking.com and another maybe 50 elsewhere).

2024-05-21 • via Nuitee