Lotus by Hotel Inn

Hotels
4 (129 reviews)
724 S San Antonio Ave , Ontario , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Cons:
Poor cleanliness
Bad service
Room quality issues

Categories

Cleanliness
1.75
Numerous issues reported including roaches and dust.
Service
4.75
Poor service noted in reviews, but average service quality is standard for this hotel tier.
Location
3.75
Not discussed in reviews, assumed average.
Room Quality
2.75
Issues with bed frame and trash indicate poor room quality.
Amenities
4.75
Not mentioned; assumed average amenities for hotel standards.
Value for Money
4.75
Not discussed; assumed average value for this hotel tier.
Food and Beverage
4.75
No mention of food or beverage, so standard.
Overall Experience
4.75
Overall not positive, but reflects hotel experience expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Convenient Location in Ontario

Located in Ontario, Lotus by Hotel Inn offers a prime location with easy access to nearby attractions such as Anaheim Convention Center and Auto Club Speedway.

Relaxing Amenities

Guests can unwind and enjoy the outdoor swimming pool, hot tub, and free WiFi during their stay. The hotel also provides free private parking for added convenience.

Comfortable Accommodations

Each guest room is equipped with a TV and a private bathroom with a shower. Some units even offer stunning city views, ensuring a pleasant stay for all guests.

Book your stay at Lotus by Hotel Inn now and experience a perfect blend of comfort and convenience during your visit to Ontario.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ONT

Location

Guest Reviews

4
Based on 129 reviews
Cleanliness: 1.75
Service: 4.75
Location: 3.75
Room Quality: 2.75
Amenities: 4.75
Value for Money: 4.75
Food and Beverage: 4.75
Overall Experience: 4.75
M
Moon • couple • us
5
2026-04-02 • via Nuitee
T
Tommy • family_with_children • us
1
Pros:

She said I never booked room

Cons:

She said I never booked room

2026-03-31 • via Nuitee
C
Camarena • couple • us
2
2026-03-30 • via Nuitee
Y
Yamil • solo_traveller • us
1
Pros:

I wasnt able to check in a room after I had a reservation, there was nobody at the office

Cons:

Homeless people in the parking lot

2026-03-02 • via Nuitee
E
Ervin • solo_traveller • us
1
Pros:

Don't lock your key in your room because they will charge you 5 dollar to open your room door and there was nothing to like about the service there

Cons:

Everything

2025-11-10 • via Nuitee
A
Alfredo • family_with_children • us
1
2025-11-03 • via Nuitee
J
JEREMY • family
2
Pros:

We chose this hotel because it was the most convenient for our needs. While it was convenient, and the staff member who helped us check in, was very welcoming, the room was very outdated. The bed was super uncomfortable and the lighting was dull. I felt like I was walking into a horror movie hotel.

2025-10-05 • via Nuitee
D
Daniel • family_with_children • us
3
2025-07-31 • via Nuitee
J
Jose • family_with_children • us
1
Cons:

Their was Roaches, smoke detector hanging, their was still trash in room. Bed frame was very dusty, tv didn't work. Ice machine out of service.

2025-07-28 • via Nuitee
O
Oscar • couple • us
3
I stay in the hotel becouse I couldn’t cancel
Pros:

Very old place, poor service

Cons:

The services

2025-07-18 • via Nuitee
A
Adriana • family_with_children
6
Pros:

Very nice staff, calm area, good price,bedsheets need to be more clean and also rooms need more sanitation.

2025-07-03 • via Nuitee
D
Danielle
4
Pros:

Last minute booking, check in was simple and quick. They have you check the room before the final charge. The main downside was the tv didn’t work, pool was closed, no elevators, and ice machine was out of service. But overall it was comfortable and served its purpose.

2025-06-16 • via Nuitee
A
Alejandra • family with young children • us
3
Poor
2025-05-08 • via Nuitee
J
John • young couple • us
1
Roaches infested facility
Pros:

Shower water was hot. Staff is cool.

Cons:

This motel is infested with roaches. I’ve never seen so many in my 32 years of life. It was difficult to relax in the small amount of time I was in the room before. The bugs are not timid and crawl everywhere. I had to shake them off my shoes and my bag. It was indescribable and I felt so anxious. They come in all sizes from small to big and all hours of the day and night. They even crawl on the bed as well and will crawl on you. Better off sleeping in a car.

2025-04-07 • via Nuitee
Y
Yessenia
2
Pros:

I stayed one night there and when I entered the room the air was humid. Which I found confusing because it was a fresh night outside. The room also had a weird smell ,the billows and sheets looked questionable if they had been clean properly. The bathroom wall had tagging and a patched up hole on the door. When taking a shower the placement of the shower head kept leaking onto the floor

2025-03-31 • via Nuitee
J
Jake
6
Pros:

Good

2025-03-07 • via Nuitee
M
Melissa
10
Pros:

Very nice people who own the hotel always so sweet to us Alex and Melissa we stay Alot and will keep going back 💯💯💯💯

2025-02-21 • via Nuitee
V
Verified traveler
2
Pros:

Room was dirty and outlets were hanging

2025-02-19 • via Nuitee
M
Melissa
10
Great hotel
Pros:

They are very sweet and kind to us we stay here alot great service great manager

2025-02-18 • via Nuitee
C
claudette
2
Pros:

Overall the guy was very rude .

2025-02-03 • via Nuitee