Ikala Galapagos Hotel

Hotels
9.6 (118 reviews)
Tomas de Berlanga y Moises Brito , Puerto Ayora , ec

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good breakfast
Cons:
Overpriced
Issues with cleanliness
Slow dinner service

Categories

Cleanliness
9.26
Some reviews mentioned issues with cleanliness during the stay.
Service
10
Staff were noted as kind, helpful and attentive.
Location
10
Great location close to the port and center of town.
Room Quality
9.76
Rooms are spacious and modern, though some maintenance issues were noted.
Amenities
9.76
Good facilities, but some guests mentioned slow service at the restaurant.
Value for Money
8.76
Some guests felt the hotel was overpriced compared to the services offered.
Food and Beverage
9.26
Breakfast was noted as a highlight but other meals received mixed reviews.
Overall Experience
10
Overall, a positive experience, with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:28

Property Description

Exquisite Amenities and Features

Luxurious Accommodations: Enjoy stunning pool views from your room equipped with modern amenities.

Culinary Delights: Indulge in buffet and vegetarian breakfast options daily at our on-site restaurant.

Unbeatable Location: Explore nearby attractions like Tortuga Bay and El Garrapatero Beach just a stone's throw away.

Experience luxury and comfort at Ikala Galapagos Hotel. Book now for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for US$70 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for US$70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 118 reviews
Cleanliness: 9.26
Service: 10
Location: 10
Room Quality: 9.76
Amenities: 9.76
Value for Money: 8.76
Food and Beverage: 9.26
Overall Experience: 10
L
Libby • couple • gb
8
2026-02-12 • via Nuitee
J
Jamie • couple • us
9
Love the service , pool and roof top restaurant
Pros:

Booking

Cons:

Cost

2026-01-25 • via Nuitee
H
HARRY • couple • ar
10
Muy confortable.Excelentemente atendido
Pros:

La atención es excelente.

2026-01-19 • via Nuitee
A
ARIANA • couple • ar
10
Perfecto.
Pros:

Excelente, buen desayuno y buena atención. Las habitaciones equipadas con frigo bar , aire y televisión. El desayuno se sirve en una terraza frente al mar.

Cons:

No hay nada que no me haya gustado

2026-01-17 • via Nuitee
F
Fabrizio • couple • it
10
Pros:

All perfect, room,breakfast and staff

Cons:

Nothing

2026-01-03 • via Nuitee
D
Donald • couple • us
10
2026-01-02 • via Nuitee
D
Donald • couple • us
10
Great stay the staff were all kind and helpful and the hotel is great homebase while in Galapagos
Pros:

Great location steps away from the port and center of town. The pool and breakfast were both great and rooms are modern and big

Cons:

Nothing

2026-01-02 • via Nuitee
Y
yoshiaki • family_with_children • us
10
Pros:

Clean, spacious, snack and drinks at the pool bar, nice view on the terrace with big binoculars.

Cons:

Dinner service at the restaurant was very slow

2026-01-01 • via Nuitee
E
eduardo • solo_traveller • br
7
Razoavel e muito cara a hospedagem
Pros:

Localizacao

Cons:

Toalhas velhas , banheiro com mal cheiro

2025-12-29 • via Nuitee
M
manoj • couple • us
10
Pros:

Large rooms, very convenient location, very nice staff.

2025-12-25 • via Nuitee
R
Roman • family_with_children • ch
9
2025-12-16 • via Nuitee
J
JAUME • couple • es
5
Pros:

ubicación. cerca del puerto.
Permite pasear por toda la zona centro.

Cons:

hotel extremadamente caro, por los servicios ofrecidos.

Únicamente es recomendable por la ubicación, pero hay infinidad de alojamientos en la misma zona
No volvería. La excusa de que en Galápagos todo es caro no sirve para justificar un precio de casi 250 euros la noche....

2025-12-15 • via Nuitee
I
Iciar • couple • es
9
2025-12-11 • via Nuitee
S
steve • family_with_children • us
9
2025-11-29 • via Nuitee
A
AMRI • solo_traveller • es
10
EXCELENTE
Pros:

En general TODO el hotel es completísimo. Está en una calle tranquila y aunque Puerto Ayora es pequeño, está lo suficientemente alejado de la calle principal. La habitación es muy amplia y la cama muy cómoda. La atención del personal es muy atenta en todo momento.

Cons:

No hay nada que no me gustara, todo fue perfecto.

2025-11-19 • via Nuitee
S
Serge • extended_group • us
10
Great location, modern and clean hotel
Pros:

Clean, modern and elegant

Cons:

No elevator

2025-11-13 • via Nuitee
A
Adam • extended_group • fr
10
2025-10-27 • via Nuitee
S
Shaena • family
10
Pros:

Centrally located with lots of choices to shop and eat. A block away from The Port and plenty of taxis available.
The Staff was great and their breakfasts in the morning are incredible! WiFi was a little spotty but that’s the only thing I’d change. They even packed us little snack bags for our airport run!!

2025-09-06 • via Nuitee
M
Maria • family_with_children • gb
9
2025-08-20 • via Nuitee
T
TARA • partner
8
Pros:

The hotel was in a good position, close to the town and the sea front. The staff were very friendly and helpful and the room was very big, as was the bed.

However the rooms were very noisy, particularly very early in the morning with scraping of chairs, slamming of doors and people being noisy.

The rooms could also do with a bit of maintenance in several areas. The shower was not particularly great and the dispensers for the toiletries were unattractive and didn’t really work. The breakfast was also pretty basic and didn’t really change much.

All in all, although the hotel was good, I felt that it was very overpriced for what it offered.

2025-08-11 • via Nuitee