Courtyard by Marriott Charlotte Northlake

Hotels
Courtyard by Marriott
8.6 (612 reviews)
9110 Harris Corners Parkway , Charlotte , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Unfriendly service in some cases
Food quality below expectations
Issues with room type reservations

Categories

Cleanliness
8.06
Some reviews mentioned cleanliness issues like mildew and stains.
Service
9.53
Overall, service was praised, though there were a few negative experiences.
Location
9.57
Location mentioned positively in multiple reviews.
Room Quality
8.52
Room setup was enjoyed, but some had issues with room types and smells.
Amenities
8.05
Amenities had complaints about pool closure and food quality.
Value for Money
9.01
Value rated decently, although some felt overcharged for certain services.
Food and Beverage
7.06
Food options received negative feedback, especially regarding quality.
Overall Experience
9.03
Most reviews suggested an overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Modern Amenities

Courtyard by Marriott Charlotte Northlake offers a range of modern amenities for a comfortable stay, including a seasonal outdoor swimming pool, fitness centre, and free WiFi in all rooms.

Convenient Services

Guests can enjoy the convenience of a 24-hour front desk, business centre, and luggage storage at the hotel. Additionally, free bikes are available for exploring the surrounding area.

Local Attractions

Situated in Charlotte, the hotel is close to popular attractions such as Discovery Place Kids and Shoppes at University Place. With easy access to Concord Regional Airport, Courtyard by Marriott Charlotte Northlake is the perfect choice for both leisure and business travelers.

Book your stay now at Courtyard by Marriott Charlotte Northlake for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 612 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 9.01
Food and Beverage: 7.06
Overall Experience: 9.03
J
Jania solo_traveller us
9
2026-07-13 via Nuitee
H
Hannah couple us
10
The room was so clean and fresh. the bed and pillows were amazing.
Pros:

This place is so so nice. The location is great. We only stayed in town one night for a concert and i wish we stayed a few more days.

Cons:

literally zero complaints at all

2026-07-13 via Nuitee
G
Gene couple us
10
Pros:

Friendly and accommodating staff

2026-07-06 via Nuitee
R
Rohoma solo_traveller us
4
Pros:

The location was great! The staff was nice. The room itself was good and comfortable. The TV was nice and up to date.

Cons:

The cleanliness of the room was bad. I used my cleaning supplies to clean the bathroom again. The shower had hair on the floor and seemed unclean. The fan in the bathroom didn't work.The refrigerator didn't work and smelled bad. The air conditioner was not working properly. The air conditioning unit needs to be updated. The room didn't get cool at all.

2026-07-06 via Nuitee
R
Racquel couple us
10
2026-06-24 via Nuitee
E
Earl couple us
9
2026-06-18 via Nuitee
L
Layton solo_traveller us
10
Pros:

Everything good

Cons:

Short

2026-06-18 via Nuitee
A
Alexandra couple us
10
Overall, It was a very comfortable stay.
Pros:

The location was great! It was not too close and not too far from downtown. The room had plenty of space, and the bathroom was beautiful. Overall, the facility was very clean. 10/10 would recommend!

2026-06-17 via Nuitee
S
ShaunVay couple us
3
Bad communication, and rude customer service
Pros:

The location is the ONLY good thing about this property.

Cons:

Prior to booking here at this location for the 2ND time this year I asked “is the pool open” 3 different employees 3 different times confirmed that yes it is open. Finding out pool was closed for the weekend. No one said anything until we came downstairs dressed and READY to get in the pool and ask for pool towels. Employees were rude or it’s not what you say it’s how you say it when I asked different questions. I wouldn’t booked here if I knew for sure the pool wasn’t gonna be opened.

When we finally checked into the hotel, immediately towel didn’t flush, called down to the front desk the woman said it’s nothing she can do about it until tomorrow.. so for the night we couldn’t use the towel at all..
next day I asked for the towel situation to be fixed the young lady at the front desk had an attitude cause she didn’t know anything I was talking about, she was frustrated with me as if I did something.

2026-06-16 via Nuitee
I
Iverson couple us
1
2026-06-04 via Nuitee
M
McManus solo_traveller us
10
2026-06-01 via Nuitee
W
Wherley solo_traveller us
10
2026-05-31 via Nuitee
J
John solo_traveller us
8
Rough nights at the Marriott.
Pros:

Over-all nice hotel!

Cons:

My room (707) back faces a busy street. Very noisy at night. Did not get a lot of sleep!!!

2026-05-31 via Nuitee
P
Patricia solo_traveller us
10
2026-05-25 via Nuitee
P
Patricia solo_traveller us
10
2026-05-25 via Nuitee
J
Jannet couple us
10
2026-05-25 via Nuitee
T
Trinese couple us
7
2026-05-17 via Nuitee
J
Jama couple us
10
2026-05-06 via Nuitee
E
Eric couple us
10
Pros:

Everything...

Cons:

Nothing

2026-05-05 via Nuitee
T
Tara extended_group us
8
Cons:

Carpet stained and rude housekeeper Friday 5/1

2026-05-02 via Nuitee