Double M Hotel @ Kl Sentral

Hotels
8 (567 reviews)
25 Jalan Tun Sambanthan 4 , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.25
Specific mentions about cleanliness issues and lack of hygiene in some rooms.
Service
6.75
Negative comments about service quality, especially regarding rude reception staff.
Location
9.25
The hotel is well-located near major transportation hubs and food vendors.
Room Quality
7.75
Some reviews mention small, windowless rooms that feel cramped.
Amenities
7.25
Missing basic amenities like windows and some issues mentioned with air conditioning.
Value for Money
9.25
Good value for the price, especially for its location.
Food and Beverage
8.25
Mention of good local food options nearby.
Overall Experience
8.25
Mixed experiences but generally a reasonable stay given the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:01

Property Description

Central Location
Double M Hotel @ Kl Sentral is conveniently situated near popular attractions such as KL Sentral and Thean Hou Temple, making it an ideal choice for travelers looking to explore the vibrant city of Kuala Lumpur.

Comfortable Rooms
Each room at Double M Hotel @ Kl Sentral is equipped with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for guests after a day of sightseeing.

Exceptional Service
With a 24-hour front desk and attentive staff, Double M Hotel @ Kl Sentral offers exceptional service to cater to the needs of every guest, making their stay a memorable one.

To experience convenience, comfort, and exceptional service, book your stay at Double M Hotel @ Kl Sentral today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs MYR 10 per day.

Location

Guest Reviews

8
Based on 567 reviews
Cleanliness: 7.25
Service: 6.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 8.25
N
Nelson • family_with_children • my
7
2026-02-14 • via Nuitee
M
Maizatul • solo_traveller • my
8
2026-02-12 • via Nuitee
S
Shenta Thangarasu • family_with_children • my
7
2026-02-08 • via Nuitee
M
MOHAMED • couple • sa
5
The property it self is so good , in a nice area, but the Indian receptionist is so bad attitude, bed dwelling and she i
Pros:

The place

Cons:

The room is good , path room is good

2026-01-28 • via Nuitee
M
Mohd Azrul • family_with_children • my
7
2026-01-25 • via Nuitee
T
takeshi • solo_traveller • jp
10
前回は店員が良くなかったので今回は良かったです
Pros:

駅から近くマレーシアに来た時は了解しています

Cons:

クレジットカードで支払いができたら良かったと思います
ティッシュと冷蔵庫が欲しいかな？　
エアコンがうるさい

2026-01-21 • via Nuitee
M
Muhamad Haziq Farhan Bin • couple • my
3
Cons:

Dirty bed. The pillows smelled musty and the sheets and blankets were dirty.

2026-01-19 • via Nuitee
M
marceila • extended_group • my
2
2026-01-15 • via Nuitee
J
Jane • family_with_children • gb
5
Pros:

Friendly staff.
Goid location for Bus Terminal and Little India.

Cons:

No fridge, or toiletries, as advertised.
TV and room safe did not work.
Sheets were quite grey.
Shower head was hanging off the fixture.

2026-01-15 • via Nuitee
R
Rubhan • couple • my
10
2026-01-09 • via Nuitee
A
Andrew • family_with_children • my
10
Pros:

Staff And Clean

Cons:

Parking They Charged Me Around 30 Ringgit

2026-01-04 • via Nuitee
M
Muhammad • family_with_children • my
9
Pros:

Kemudahan yang sempurna

Cons:

Aircond kurang sejuk

2026-01-03 • via Nuitee
A
Afis087 • family_with_children • my
10
Excellent
Pros:

The receiptonist (guy-cub body) very kind and helpful

Cons:

The location

2026-01-02 • via Nuitee
A
ARMAN BIN • solo_traveller • my
10
2026-01-01 • via Nuitee
B
Bandang • couple • my
5
2025-12-29 • via Nuitee
R
Raj • family_with_children • my
10
Pros:

The environment is very quiet & clean.

2025-12-28 • via Nuitee
R
Raj • family_with_children • my
10
Pros:

The environment is very quiet & clean

2025-12-28 • via Nuitee
M
mike • family_with_children • my
1
2025-12-22 • via Nuitee
I
Isabel • family_with_children • es
4
Para una noche y punto
Pros:

La ubicación, cerca de KL Sentral.

Cons:

Habitación muy justa. Sin ventana ni ventilación.

2025-12-20 • via Nuitee
N
Nurashikin • solo_traveller • my
9
2025-12-19 • via Nuitee