The Study at University City

Hotels
8.9 (1542 reviews)
20 South 33rd Street , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
No breakfast included
Minor maintenance issues

Categories

Cleanliness
8.35
The hotel was very clean, though some concerns about room maintenance were mentioned.
Service
9.35
Outstanding service from staff, particularly noted for their warmth and helpfulness.
Location
9.35
Great location near UPenn and Drexel, with a safe neighborhood.
Room Quality
8.85
Spacious and well-equipped rooms, though minor issues were reported with amenities.
Amenities
8.85
Well-equipped and modern facilities that met most guests' needs.
Value for Money
8.85
Good value considering the quality of stay and location.
Food and Beverage
8.35
No breakfast included, but some coffee and tea options available in the morning.
Overall Experience
9.25
Positive overall experience highlighted by excellent service and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:00

Property Description

Sophisticated Accommodations
Experience refined accommodations at The Study at University City, Study Hotels in Philadelphia. Each air-conditioned room features a flat-screen TV and a private bathroom, with some rooms offering a cozy sitting area for relaxation. Indulge in comfort with provided bathrobes and complimentary toiletries.

Convenient Amenities
Enjoy the convenience of an on-site restaurant and a 24-hour front desk during your stay. Located near The University of Pennsylvania and Drexel University, with the Philadelphia Museum of Art just a short distance away, this hotel offers a prime location for exploring the city.

Ideal Location
Situated adjacent to prestigious universities and cultural landmarks, The Study at University City, Study Hotels provides easy access to the best of Philadelphia. Book now and elevate your stay in the City of Brotherly Love.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 46 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1542 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
T
Thomas • family_with_children • us
9
A convenient and comfortable hotel close to UPenn and its hospitals.
Pros:

Nicely appointed suite with 2 bathrooms and a kitchenette. Very comfortable, and very close to the UPenn hospitals.

Cons:

The price. Too expensive.

2026-05-23 • via Nuitee
L
Linda • extended_group • fi
9
2026-05-23 • via Nuitee
K
Kamillah • family_with_children • us
10
Pros:

I was present for my graduation weekend at PENN, and the service was exceptional. I had to have my gown shipped overnight, and someone was available at 630am to receive my package and notify me when it arrived. When I arrived, someone assisted me with my luggage and helped me carry it onto the elevator. I was also invited to partake in the congratulatory complimentary beverages and snacks when I arrived after the graduation ceremony. Excellent Service!

2026-05-20 • via Nuitee
R
Robert • solo_traveller • us
7
It’s too expensive. I won’t be back again
Pros:

Pleasant and comfortable

Cons:

The rate, the rate and the rate. $800 for one night is ridiculous for this hotel. No free breakfast , comps are minimal and no charging outlets near the bed. I know demand is high at this time of year and expect to pay above usual rates but this is simply gouging.

2026-05-20 • via Nuitee
V
Victoire • extended_group • fr
8
Bon emplacement si on visite Penn University
Pros:

Jolie chambre avec bibliothèque séparée, très belle déco. Restaurant sympa. Hall magnifique.

Cons:

L'hôtel est plus loin que prévu de la gare, les rues environnantes sont en travaux.

2026-05-18 • via Nuitee
T
Ting-Ting • couple • tw
2
之前透過booking.com向飯店要求入住時請提供煮水壺，總共提了三次，前二次都沒有回應，最後一次居然回信說：他自己正在休假，沒辦法回信。令人失望的客戶服務！到了飯店check in ，跟櫃枱要求煮水壺時，居然說：我不知道這東西放在那裏。
Cons:

I requested a kettle through Booking.com three times before checking in. My first two requests were ignored, and the third time, the staff member actually replied saying they were on vacation and couldn't respond! Truly disappointing customer service. When I checked in and asked the front desk for a kettle, they simply told me, "I don't know where those are kept." What a disappointment!

2026-05-15 • via Nuitee
A
Alan • solo_traveller • us
10
Just what I needed. Both from a personal and business perspective.
Pros:

Marques early this morning and the evening staff last night were just amazing. I also had to come in for an emergency meeting. The Sunday of Mother's Day and Caitlin was spectacular.
Truly great leadership must be there for the staff to be so pleasant and accommodating and authentic.
Even though it was Mother's Day, they accommodated me with Neil's in a reasonable amount of time. I was truly surprised.
PS the gingersnap cookies in the lobby are key. So appreciate the extra mile.
Wouldn't stay anywhere else in Philadelphia!!

Cons:

Honestly, I really can't think of anything and I travel a lot, and I have a lot to say about other places.

2026-05-15 • via Nuitee
S
starr • family_with_children • us
5
Great location, poorly appointed rooms.
Pros:

location is why we stay there.

Cons:

Double rooms should have queen beds. Full beds are too small for two people. In the bathroom there should be a shelf to put your toiletry bag, there's just a sink, no where to put anything. Toiletry bag has to sit in the room. There should be an outlet at the nightstand so you can charge a phone. Closest outlet is across the room.
Also, I didn't know my card was going to be charged $100 for incidentals, I assumed it was just a "hold". I used my bank card so I'm out the $100 until it gets reimbursed, which they said could be 5 days.

2026-05-11 • via Nuitee
B
Bee Chun • extended_group • br
10
2026-05-09 • via Nuitee
B
barbara • solo_traveller • us
9
2026-05-04 • via Nuitee
M
Marina • couple • us
9
Great staff and location, but a few room inconveniences and expensive parking.
Pros:

Staff, room, and location were great. There’s a nice restaurant and bar downstairs, and a store just a block away, which was very convenient.

Cons:

The USB charger in the clock didn’t work, and there was no outlet near the bed. We came for a hospital surgery, so the low toilet made it difficult to get up. Valet parking is $58 per day, and there is no self-parking option at the hotel.

2026-05-03 • via Nuitee
J
Joseph • solo_traveller • us
9
2026-05-01 • via Nuitee
N
Neil • couple • us
9
Outstanding stat
Pros:

Clean, friendly, comfortable, good dized room, easy walk to medical appointment

Cons:

All ok

2026-04-30 • via Nuitee
K
Kim • couple • gb
10
Would and have stayed again
Pros:

Nice, clean and in a great location just hop on the bus down town.

Cons:

No nothing about the property, my on problem was on some days my poached egg was hard 😳😂😂

2026-04-29 • via Nuitee
W
williamson • solo_traveller • us
9
Pros:

Proximity to Amtrak

2026-04-16 • via Nuitee
B
barbara • couple • us
9
Although it was a little pricey this particular weekend, it was a great stay.
Pros:

The location is perfectly near both Drexel University and Penn.

2026-04-16 • via Nuitee
A
Alexes • extended_group • us
8
2026-04-16 • via Nuitee
Z
Zhuoyun • couple • us
10
Great staff
Pros:

Close to UPenn

Cons:

None

2026-04-15 • via Nuitee
• couple • us
10
2026-04-15 • via Nuitee
M
Mitchell • extended_group • us
7
Pros:

Clean, location

Cons:

Room was small

2026-04-13 • via Nuitee