La Casa Teresa Beach Resort

Water is leaking ( floor)inside our room, door knobs are broken not safe guest will be lock inside the restroom, sheets are not clean smelly, no toilet paper, AC is not cold enough, wifi is not working, complimentary breakfast need some improvement in quality, otherwise hotel is fine but need some upgrades in facilities.

At first they assigned us to the main old building because they said the rooms in annex where I made reservations thru expedia was reserved for VIPs. The rooms were not ready, smell so bad and pathway going to the building is filthy, rocky and lot of mosquitoes and flies as we passed by. I went back to the office and contested for my actual reservation at the annex building. Finally they gave us our 2 rooms reservation. As I went to the room, it smelled like a toilet exhaust. I asked for an air freshener which they did and smelled better. As I washed my hands in the bathroom, the pipe was leaking and water was flowing to my feet. Someone came to fix it and showed him where the leak was coming from. He said it was because of the food stuff that got stuck in the sink so he removed and said it's now working well. We just got in the room and nobody else among my family has used the sink except me to wash my hands after using the toilet. Before bedtime, I used the sink again to brush my teeth, still the leak is there. I have to report it again for second chance to fix. My experience here is a nightmare, first time ever to have this disgusting experience, so far. After the staff checked my reservations online, they probably realized that I deserved a better treatment or service. The staff apologized several times to me but the relaxing vacation mode has been ruined. I just hope they will do better with their other clients.

It was fun and amazing experience at La Casa Teresa Annex.

Need an upgrade on the washrooms.

Loved the people. They was great and worked very heard to serve all quest. The place was being updated. Buy i enjoyed my stay.

We stayed here for 4 days and 3 nights. The staff were friendly, but upon arrival, I noticed that the surroundings in the annex were dirty. They provided towels only once during our entire stay, and the beddings were never changed. The complimentary breakfast included rice, three very small pieces of fish balls, a small piece of meatloaf, soup, a pancake, and coffee or juice. Unfortunately, the Wi-Fi in the annex was terrible, and the water pressure in the shower was very slow.

This Hotel had a pretty simple standard. The bathroom was better than the previous Hotel I stayed at in El Nido. The staff was nice and it was a nice view from the public spaces on each flor. Good space for hanging and storing your clothes. The bed wasn’t that great and there were no decorations or things to do in your room (no TV). Wifi and celluar phone didn’t work in my room. Nowhere to hang your wet towels. The breakfast was so-so (Phillipino). Mostly phillipinos in the Hotel. a lot of noice earlyein the morning when breakfast starts.

Needs to improve Wi-Fi

Frühstückbwarvein Witz.
Essen darf man nicht mit ins Zimmer nehmen hahaha

Huoneesta löytyi käsisaippuat, muut aineet täytyy olla mukana.
Hotellissa pieni uima-allas.
Tekstiilit siistit, yleisilme siisti.
Aamiainen ilmainen, mutta heikko klo 7-9. Esim. Juomana ainoastaan musta kahvi ja vesi. Muusta täytyy erikseen maksaa.
Henkilökunta erittäin ystävällistä. Tapaturmia kävi omalla matkallani, henkilökunta vei omalla autollaan sairaalaan (ilmaiseksi) ja keittiöstä valmistettiin ilmaiseksi ystävälleni ruoka mikä sopii kun ruokamyrkytys yllä.
Hotellin sijainti ja palvelu tuovat kokonaisuudeksi viisi tähteä.

Great helping staf and nice facility with reasonable clean and look after accommodation

Huoneemme sijaitsi lähempänä rantaa olevassa rakennuksessa, josta oli suora näköala merelle. Isot lasiovet olivat terassille, jonne oli pääsy kaikilla hotellin asiakkailla. Ihmiset tulivat puhumaan äänekkäitä puheluita ja istumaan iltaa huoneemme eteen myöhäänkin illalla. Ovet olivat ns. lasikaihdinta eli terassin ja huoneen välillä ei ollut minkäänlaista äänieristystä.
Huone oli tilava ja muuten mukava. Pistorasioista oli sähköä myös silloin kun ei itse ollut huoneessa (iso plussa, sai ladattua akkuja).
Varaukseen kuului ”ilmainen aamiainen”, mutta kananmunista piti maksaa erikseen. Aamiainen oli tehty aasialaiseen makuun: riisiä, paistettuja pikkukaloja sekä nuudelia. Lisäksi oli paahtoleipää.
Sijainti on keskustan ulkopuolella, mutta ravintoloita on myös hotellin lähellä. Marimegmeg beach on melko lähellä.

If you would to visit this hotel think about it. Food - very low choice, no fruit and vegetables. You have to pay for the eggs.
Room was very dark. Photo of the view wasnt the real view. Swimming pool was just a joke. Next to hotel is beach but yoh cant swimm there while sea is dearty.
I dont recommend this hotel at all.

Staff are all good.

no

Very clean and staff are at a top notch service

zimmer voll von ameisen. reinigung nur alle 2 tage. bett beschrieben als gross!!! lachnummer. hotel für internationale gäste komplett ungeeignet. rezeptionspersonal nicht in der lage eine transfer buchung zu überprüfen etc.

Comfortable and affordable accommodation. Complimentary breakfast buffet is great!

Traveler beware, with this hotel the staff will adhere to all hotel policies and enforce them. The staff leave no leeway for an early morning check-in when your flight arrives early 0630 into El Nido and you arrive at 0715 at the hotel. They will not accommodate you for breakfast when you arrive on the day of your arrival.

Little to no water pressure and do not expect hot water. The staff did try to rectify and put us into a different room when our door knob seized shut and we were unable to get out of our room.

Enough of the cons, Rashal does provide admirable service within the guidelines of hotel policy. Breakfast is great, coffee not so good. Eggs to order with a minimal up charge. Expect a traditional Pinoy Breakfast. Lower your expectations and you will have a great time at this hotel.

Literally no wifi and the water was smelly. Breakfast was not good. They didn't clean my room unless I asked them. However, they were friendly and responsive when I spoke to them about issues.