Holiday Inn Express & Suites - Marshalltown by IHG

Hotels
•
Holiday Inn Express
8.7 (130 reviews)
102 Iowa Avenue West , Marshalltown , US
+1 641-854-2900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Breakfast (hot, well replenished)
Pool
Comfortable rooms
Friendly staff
Good value / reasonable price
Cons:
Spotty cleaning (hairs, dirty shower wall)
Low shower water pressure
Noisy mini-fridge / TV issues
Small pool
One report of being overcharged

Categories

Cleanliness
7.5
Multiple mentions of spotty cleaning, hairs on sheets, dirty shower wall and missing bedding/towels indicate below-average cleanliness.
Service
9.5
Several comments note friendly and easy service; one billing/overcharge complaint exists but overall staff described positively.
Location
8.7
Standard quality for this hotel tier.
Room Quality
7.8
Comfortable rooms noted but issues reported with low shower pressure, noisy mini-fridge, non-working TV and minor room cleanliness flaws.
Amenities
8.2
Pool is available and appreciated but described as very small; breakfast consistently available and replenished.
Value for Money
8.3
Several guests call it reasonable and good value, though one guest felt overcharged for an event rate.
Food and Beverage
9.7
Breakfast is repeatedly praised as good, hot and frequently replenished; one note of slightly overcooked biscuits.
Overall Experience
9.9
Generally positive overall impressions (comfortable, good breakfast, friendly) despite some cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Modern Comfort and Convenience

Indoor Pool and Fitness Centre

Complimentary American Breakfast

Experience modern comfort and convenience at Holiday Inn Express & Suites - Marshalltown, an IHG Hotel. Relax in the indoor pool, stay active in the fitness centre, and enjoy a seamless check-in with our 24-hour front desk. Each room is equipped with amenities for a relaxing stay, including free WiFi, air conditioning, and a flat-screen TV. Start your day right with a complimentary American breakfast. Conveniently located near Des Moines International Airport, our hotel is the perfect choice for your stay in Marshalltown. Book now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 130 reviews
Cleanliness: 7.5
Service: 9.5
Location: 8.7
Room Quality: 7.8
Amenities: 8.2
Value for Money: 8.3
Food and Beverage: 9.7
Overall Experience: 9.9
K
Kevin • couple • us
8
2026-10-26 • via Nuitee
M
Mike • family_with_children • us
6
Ok mediocre
Pros:

Pool

Cons:

Supplies that were supposed to be in the room were not (extra bedding for the pull out bed, extra towels)
Cleaning was spotty some spots of the room were clean and some were not

2026-10-25 • via Nuitee
D
Dean • couple • us
10
2026-10-16 • via Nuitee
M
Mike • couple • us
7
Pretty fair for the price
Pros:

Breakfast was good

Cons:

The room hallways were hot

2026-09-07 • via Nuitee
G
Grubb • family_with_children • us
8
2026-08-29 • via Nuitee
S
SANDRA • solo_traveller • us
10
Pros:

The pool

Cons:

Nothing

2026-08-23 • via Nuitee
A
Alica • extended_group • gb
10
Pros:

Such a nice hotel! Great breakfast!

Cons:

You way overcharged me for the room because it was an event going kn

2026-08-19 • via Nuitee
T
Tammie • solo_traveller • us
8
2026-08-09 • via Nuitee
A
Amy • solo_traveller • us
8
2026-07-24 • via Nuitee
A
Austin • solo_traveller • us
10
Best hotel to stay at in Marshalltown
Pros:

Clean. Friendly. Easy

Cons:

Breakfast Biscuits were a tad overcooked :)

2026-06-28 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

The breakfast

Cons:

The shower. Zero water pressure.

2026-06-28 • via Nuitee
K
Kathleen • solo_traveller • us
10
Great place to stay
Pros:

The room was perfect. Breakfast was hot and fresh and replenished frequently.

2026-06-21 • via Nuitee
L
Laurie • couple • us
6
It was ok
Pros:

Very comfortable

Cons:

Shower wall was dirty, mini frig made noise all night! We should have unplugged it! TV did not work!

2026-06-21 • via Nuitee
M
Mary-Rich • couple • us
10
2026-05-29 • via Nuitee
D
Dean • couple • us
10
Pros:

Reasonable price; good value.

Cons:

N/A

2026-05-27 • via Nuitee
K
Kelly • couple • us
8
It is overall a nice place to stay.
Pros:

It was very comfortable and the breakfast selection was great!

Cons:

There is a pool but it is very small. The sheets had a few hairs and a nail polish chip. Could have been a little cleaner.

2026-05-22 • via Nuitee
W
Willam • couple • us
10
2026-05-22 • via Nuitee
B
Brent • solo_traveller • us
10
2026-05-10 • via Nuitee
C
Carrie • couple • us
10
2026-05-02 • via Nuitee
T
Teresa • solo_traveller • us
9
Pros:

Close to family and services i went to

Cons:

No ice machine on 3 rd floor

2026-05-01 • via Nuitee