Holiday Inn Express & Suites - Marshalltown by IHG

Hotels
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Holiday Inn Express
8.9 (205 reviews)
102 Iowa Avenue West , Marshalltown , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and supportive staff
Convenient location
Good breakfast
Cons:
Cleanliness issues noted
Room readiness was problematic
Limited amenities complaints

Categories

Cleanliness
8.04
Multiple mentions of cleanliness issues such as curly hairs on the bathroom floor and dirty hallways.
Service
9.51
Staff were friendly and supportive, though there were some issues with room readiness.
Location
9.55
The location was convenient and peaceful, a positive aspect noted by multiple reviewers.
Room Quality
8.5
Rooms were clean and comfortable, but some issues with humidity and towel availability.
Amenities
8.03
Limited mentions of amenities, some complaints such as non-functional ice machines.
Value for Money
8.99
Generally considered good value given the location and cleanliness.
Food and Beverage
9.54
Breakfast was highly praised and a positive aspect of the stay.
Overall Experience
9.01
Feedback suggests a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:46

Property Description

Modern Comfort and Convenience

Indoor Pool and Fitness Centre

Complimentary American Breakfast

Experience modern comfort and convenience at Holiday Inn Express & Suites - Marshalltown, an IHG Hotel. Relax in the indoor pool, stay active in the fitness centre, and enjoy a seamless check-in with our 24-hour front desk. Each room is equipped with amenities for a relaxing stay, including free WiFi, air conditioning, and a flat-screen TV. Start your day right with a complimentary American breakfast. Conveniently located near Des Moines International Airport, our hotel is the perfect choice for your stay in Marshalltown. Book now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 205 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.01
S
Sharon • extended_group • us
10
It worked out great!
Pros:

Easy to get to.
The staff was very friendly.

2026-04-13 • via Nuitee
J
Juan melo • family_with_children • mx
10
Pros:

So good

Cons:

They attended u so fast

2026-04-06 • via Nuitee
S
Stacey • extended_group • us
9
Pros:

Very clean, nice place with a great breakfast!

2026-03-17 • via Nuitee
C
Carol • family_with_children • us
10
Stay there whenever I come to Marshalltown.
Pros:

Easy to find. Had a nice breakfast and great pool. Staff friendly and helpful. Will stay again.

Cons:

Nothing

2026-03-16 • via Nuitee
A
Angela • couple • us
10
Enjoyed our stay even though it was short. Clean room and good breakfast
Pros:

Room was very clean and comfortable. Breakfast was very good. Lots of options to choose from.

Cons:

There should be a sign on the road so you know where to go to get there. Was very confusing since it sits back behind other businesses.

2026-03-13 • via Nuitee
L
Larry • couple • us
10
2026-03-02 • via Nuitee
M
Meyer • couple • us
10
Clean modern room, and a very nice continental breakfast.
Pros:

Best Continental breakfast that I've had in a long time!

2026-02-23 • via Nuitee
L
Lynn • family_with_children • us
10
Pros:

Location

Cons:

Curly hairs on bathroom floor

2025-12-26 • via Nuitee
K
Keller • family_with_children • us
10
2025-12-25 • via Nuitee
J
Jo • family_with_children • us
9
Pros:

The hotel was clean, room was as described, cost, friendly staff.

Cons:

Hallways were cold & thermostat in room would automatically start going down throughout the night.

2025-12-15 • via Nuitee
D
Dean • couple • us
10
2025-11-18 • via Nuitee
H
Huss • couple • us
7
Location was convenient and the hotel was clean.
Pros:

It was clean. Staff were friendly.

Cons:

Water pressure in shower was not good and the lights in there bath were dim.

2025-10-26 • via Nuitee
N
Nathan • partner
8
Pros:

Breakfast was good. Staff was helpful.

2025-10-12 • via Nuitee
R
Roberta
10
Nice stay
Pros:

Quick and easy check-in. Friendly and helpful clerk. The pool was excellent and kid-friendly.

2025-10-04 • via Nuitee
K
Karen • couple • us
10
2025-08-30 • via Nuitee
D
Dean • couple • us
10
2025-08-21 • via Nuitee
J
James
8
Pros:

Overall pretty good experience

2025-08-15 • via Nuitee
K
Kayla • couple • us
8
we enjoyed our stay either way! staff was very kind, breakfast was good, the area was nice and peaceful despite being by
Pros:

i liked that it wasnt a busy area

Cons:

the AC in the room was on auto and we weren’t able to take off auto from the wall because there was no option, it would get super hot in the night because of that

2025-08-11 • via Nuitee
J
Jessica • family
6
Pros:

Staff was nice but I called twice a month before check in and the day before to verify early check in as I am a member and we needed to get ready for our event . Came at time I requested my room was not ready they did not accommodate just said I should of called the day of . Very frustrating later that night got back to room there was like pepper all over the desk chair seat and also something set and trash still in one trash can

2025-08-10 • via Nuitee
J
Jennifer
4
Pros:

Hallways and elevators were gross and dirty. Ice machine did not work and a unpleasant smell throughout hallways

2025-08-10 • via Nuitee