OYO Bailbrook Lodge, Bath

Hotels
•
OYO Rooms
8 (1921 reviews)
35-37 London Road West , Bath , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Some rooms outdated
Inadequate heating

Categories

Cleanliness
7.08
Some reviews mentioned dirty conditions and inadequate heating.
Service
8.55
Friendly and attentive staff were highlighted in several reviews.
Location
8.59
Convenient location for accessing the city, as noted by multiple guests.
Room Quality
7.04
Rooms described as small and needing updates, but some were comfortable.
Amenities
8.07
Some amenities met expectations, but updates needed for others.
Value for Money
8.53
Many guests felt the hotel was a good value for their money.
Food and Beverage
8.08
Breakfast was generally praised despite some mentions of issues.
Overall Experience
8.05
Overall satisfaction with the experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:57

Property Description

Tranquil Location and Elegant Rooms
Located just a 5-minute drive from Bath city centre, OYO Bailbrook Lodge offers a serene getaway with elegant rooms overlooking gardens and the Avon Valley. Enjoy a drink on the garden terrace and unwind in individually decorated rooms featuring luxurious amenities like goose feather and down pillows.

Convenient Amenities
Guests at OYO Bailbrook Lodge can expect free parking, complimentary Wi-Fi, and a flat-screen TV with a DVD player in each room. Some rooms even boast four-poster beds for a touch of luxury. Tea, coffee, biscuits, and mineral water are provided in every guest room for added comfort.

Warm Hospitality
Experience good service and a warm welcome at OYO Bailbrook Lodge with reception timings from 1 PM to 10 PM. Book your stay now for a relaxing retreat in Bath.

Important information:

This amount is charged to cover the cost of services like 24/7 customer support, technology tools, and guest promotions. The booking fee is charged upon confirmation of booking

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1921 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.05
I
Ian K. • solo_traveller • gb
6
2026-03-07 • via Nuitee
S
Shane • couple • gb
6
Pros:

Location

Cons:

The room was very dated with broken bit in many places and bathroom was infested with ladybirds and showers were very poor

2026-02-27 • via Nuitee
A
ANITA • couple • gb
1
Disgusting. Don't stay here!
Cons:

Please find attached the photos which show the room was not up to standard.
I went to make a drink and found the dirty kettle full of limescale.
We stayed a maximum of 1 hour in which we kept noticing more things wrong with the room; Dirty stains around the toilet, mold on ceiling in bathroom, rust on showerhead, damp water stains on the ceiling.The wash basin was in the main area and was making a constant glug noise. 
I contacted the service manager and told him. We then left the room. Very disappointed as we then had a 2 hour journey home after attending an event in the area.
I would expect a better standard for a room where I paid £90. Customer services were not helpful and I didn't get a refund.

2026-02-27 • via Nuitee
J
Jenna • couple • gb
6
Budget hotel, with fridndly helpful staff.
Pros:

Convenient, staff very helpful. Good cooked breakfast, very friendly cook.

Cons:

Dining area and sitting room didn't smell very nice. Buffet breakfast was toast (no spreads) and cornflakes. Cooked breakfast was good though.
Small bedroom with very small 'double' 4' bed that sagged in the middle. Stool at dressing table had a broken leg. There was no shower, just a slipper bath. Sink taps were loose. Hard to close the bedroom door when going out, as no handle. Very small t.v.
Wasn't great, but then it was very cheap so not complaining!

2026-02-14 • via Nuitee
J
joell512 • Family • London, England
2
Cancellation with 1 day notice without explanation. Not impressed at all.
Pros:

Avoid. We booked on 05/01/2026 for a couple of rooms on 14/02/2026 Our reservation was accepted and we paid for 2 rooms. On 13/02/ 2026., OYO hotel informed us by email that they had cancelled the reservation. No reason given. We are furious. They told us that the cancellation was at no cost for us. How kind. How does he know that? When I call back the number indicated on the email, the person , who hardly was hadly understandable and was not interested. This is a scfam, an hotel chain to avoid. I am still waiting fora refund as well. Not impressed at all.

2026-02-13 • via Tripadvisor
J
John • solo_traveller • gb
2
Has put me off using any OYO property ever again. This was my first and last
Pros:

Imagining how nice it much has been when someone looked after it

Cons:

Everything about it’s current, sorry state

2026-02-12 • via Nuitee
D
Dorota • couple • gb
6
2026-02-11 • via Nuitee
J
Jakub • extended_group • pl
9
Pros:

The elegant style

Cons:

Low ceiling in the bathroom

2026-02-09 • via Nuitee
S
Shane • solo_traveller • gb
7
2026-02-09 • via Nuitee
O
O8794TDsimonl • Couples
4
OYO Bailbrook Lodge..... OHNO Bailbrook Lodge!
Pros:

Never judge a book by its cover, but in this case do!!! From the outside the building looks like it needs a little TLC and that follows through to the inside. Booked a standard double but was upgraded to a suite with 4 poster. In the room the carpet was filthy with a selection of very dubious stains all over it. The curtains were worn out and threadbare and as for the king-size bed... it was more valley of the Kings. The mattress was the wrong size for the frame and was so worn it dipped by inces in the middle. The shower was interesting.... the controller was missing the grub screw which held it in place and the amazon shower head was filthy and worn out. The towel ring was broken and missing the part that holds it to the wall. The breakfast which cost £15 a head was ok but expensive for what you get. 1 sausage, 1 fried egg, 1 small hash brown, half a tomato, some mushrooms and a ramekin of beans. Lots of bread for toast but no jams or marmalade. One of our teacup and saucers weren't clean and unfortunately the milk was off (but this got replaced very quickly).
The whole place needs some major investment to bring it up to muster so would we stay again or recommend it as it stands.... a resounding NO.
Left us wondering what our original standard room was like.

2026-02-08 • via Tripadvisor
A
Alex • couple • gb
10
2026-02-08 • via Nuitee
J
Joe • couple • gb
7
2026-01-25 • via Nuitee
J
Jowett • couple • gb
8
Pros:

Room was amazing !!! Carpet needed replacement.

Cons:

Nothing breakfast was good value for money for Bath good location.

2026-01-23 • via Nuitee
A
Albert • family_with_children • gb
7
Good value for money, comfortable, and the staff is kind and helpful
Pros:

Staff - excellent and helpful
Breakfast - very good
Facilities - the family room is spacious and comfortable

Cons:

The facilities would need some refurbishment, both in the rooms/bathrooms and in the common parts.

2026-01-22 • via Nuitee
J
Jenny • solo_traveller • gb
8
Comfortable and great value, will definitely consider staying here again.
Pros:

Breakfast was delicious, the room was palatial and really comfortable. The member of staff I saw was polite, friendly and very helpful.

2026-01-20 • via Nuitee
G
Gabriella • couple • ca
10
2026-01-20 • via Nuitee
S
Sally • couple • gb
10
Pros:

The manager was so helpful and extremely hardworking. He is a credit to the OYO group. He deserves a big thank you. The breakfast was really tasty. The room was very nice and quiet.

Cons:

Nothing

2026-01-20 • via Nuitee
S
Sheila • couple • gb
8
On a whole it was a lovely experience, the lodge has character but is also quirky.
Pros:

The breakfast was great, Vippin was soo attentive and very polite, nothing was too much to ask for and he was very helpful and Sara was equally as wonderful as Vippin, they both made our stay all the more worthwhile.

Cons:

Bedroom 23 was a bit small, the floorboards and the bedroom door were very creaky. The sink was very awkward to wash your face and brush your teeth in and the water took a while to go down in the basin.

2026-01-20 • via Nuitee
M
Michael • couple • gb
7
2026-01-19 • via Nuitee
D
Denis • family_with_children • ar
1
The worst hotel in Bath
Pros:

We couldn't stay at the hotel because of the unpleasant smell of damp in the room, which is one of the main rooms, as well as the poor maintenance with broken armchairs and poor cleanliness.

Cons:

I didn't like anything about this hotel, starting with the terrible smell of damp, the poor lighting in the room and the poor cleanliness.The customer service is terrible. We have been writing for weeks without response and they gave us a phone number that doesn't work. We had to stay at another hotel and requested a refund for our stay, but all we got was an automated message.The photos do not correspond to the hotel at all.

2026-01-19 • via Nuitee