OYO Bailbrook Lodge, Bath

Dining area and sitting room didn't smell very nice. Buffet breakfast was toast (no spreads) and cornflakes. Cooked breakfast was good though.
Small bedroom with very small 'double' 4' bed that sagged in the middle. Stool at dressing table had a broken leg. There was no shower, just a slipper bath. Sink taps were loose. Hard to close the bedroom door when going out, as no handle. Very small t.v.
Wasn't great, but then it was very cheap so not complaining!

Everything about it’s current, sorry state

Low ceiling in the bathroom

Nothing breakfast was good value for money for Bath good location.

The facilities would need some refurbishment, both in the rooms/bathrooms and in the common parts.

Nothing

Bedroom 23 was a bit small, the floorboards and the bedroom door were very creaky. The sink was very awkward to wash your face and brush your teeth in and the water took a while to go down in the basin.

I didn't like anything about this hotel, starting with the terrible smell of damp, the poor lighting in the room and the poor cleanliness.The customer service is terrible. We have been writing for weeks without response and they gave us a phone number that doesn't work. We had to stay at another hotel and requested a refund for our stay, but all we got was an automated message.The photos do not correspond to the hotel at all.

It is about a 30/35 min walk in to bath centre, this isn’t so bad but we booked last minute so didn’t research this distance much. If you’re up for walks it is a nice one past some lovely houses and is only one road so it’s not strenuous! We did the walk in but later on after dinner got a taxi back up which isn’t the end of the world if you’re staying for just one or two nights.

Room a little tired (broken mirror in bathroom, small piece of wallpaper missing in bedroom, loo roll holder missing). To many emails about our stay (I make it eleven!)

The breakfast was absolutely abhorrent for 8 pound, the continental breakfast consisted of a small bowl of fruit, bread, butter and juice and some stale cereal. RIP OFF! We actually ate out after we checked out and it was cheaper! The rooms cleanliness was horrendous, carpet was stained and filthy, mirrors were dirty and dusty, which really triggered my partners sensitive allergies. The room was absolutely tiny compared to what was shown on the photos and we were given no hairdryer and part of our fireplace was broken and hanging off, major safety hazard. The biggest disappointment was the bathroom. There were signs everywhere inside that said had rules that we weren’t told about, such as we couldn’t take a shower due to how tiny the bath was that it would cause the bathroom water damage! The mirror was broken and filthy. We paid over 100 pound to have toiletries like shampoo, conditioner and body wash in packets like condiments, absolutely ridiculous. Upon arrival we were concerned that the place was abandoned as we could not see or hear any other residents, let alone staff. We actually had to call the manager to ensure he was actually on sight, which I’ve never been more shocked with. Overall this lodge is overpriced, unhygienic and very creepy, the locks on our doors were not working and I personally did not feel safe or secure. I would recommend to anyone to book the Bailbrook HOTEL next door, which looked absolutely night and day. We will book the hotel next time, overall my partner is super unhappy and I was just extremely taken aback. Please don’t stay here, there our better places!

Nothing everything was fine good value for what we paid

De bedden waren enorm slecht. En de kwaliteit-prijs verhouding stond in geen verhouding