OYO Bailbrook Lodge, Bath

Hotels
OYO Rooms
8 (1921 reviews)
35-37 London Road West , Bath , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Some rooms outdated
Inadequate heating

Categories

Cleanliness
7.08
Some reviews mentioned dirty conditions and inadequate heating.
Service
8.55
Friendly and attentive staff were highlighted in several reviews.
Location
8.59
Convenient location for accessing the city, as noted by multiple guests.
Room Quality
7.04
Rooms described as small and needing updates, but some were comfortable.
Amenities
8.07
Some amenities met expectations, but updates needed for others.
Value for Money
8.53
Many guests felt the hotel was a good value for their money.
Food and Beverage
8.08
Breakfast was generally praised despite some mentions of issues.
Overall Experience
8.05
Overall satisfaction with the experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:57

Property Description

Tranquil Location and Elegant Rooms
Located just a 5-minute drive from Bath city centre, OYO Bailbrook Lodge offers a serene getaway with elegant rooms overlooking gardens and the Avon Valley. Enjoy a drink on the garden terrace and unwind in individually decorated rooms featuring luxurious amenities like goose feather and down pillows.

Convenient Amenities
Guests at OYO Bailbrook Lodge can expect free parking, complimentary Wi-Fi, and a flat-screen TV with a DVD player in each room. Some rooms even boast four-poster beds for a touch of luxury. Tea, coffee, biscuits, and mineral water are provided in every guest room for added comfort.

Warm Hospitality
Experience good service and a warm welcome at OYO Bailbrook Lodge with reception timings from 1 PM to 10 PM. Book your stay now for a relaxing retreat in Bath.

Important information:

This amount is charged to cover the cost of services like 24/7 customer support, technology tools, and guest promotions. The booking fee is charged upon confirmation of booking

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1921 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.05
R
Richard couple gb
10
For what we paid, we felt it was good value. And would be happy to use again.
Pros:

The room was comfortable, warm and clean. Bedding and towels clean and of good quality. We enjoyed the breakfast, and it was ready at the time we requested. The staff were very friendly and easy going.

Cons:

Room decoration a little tired.

2026-03-27 via Nuitee
S
Stephen couple gb
9
We loved it
Pros:

We had a wonderful stay at Bath. Great welcome from friendly people, comfortable and quiet room with a view over the garden, quiet apart from the delightful birdsong. Fairly short walk into the city.

Cons:

Nothing - it was all good

2026-03-24 via Nuitee
G
Guy solo_traveller gb
1
N/A
Pros:

N/A

Cons:

The company cancelled our booking shortly before we were due to arrive due to a flood at the property but we’re not able or willing to assist us find another Hotel in Bath.

2026-03-20 via Nuitee
O
Obed family_with_children gb
8
Pros:

Nice breakfast

2026-03-18 via Nuitee
X
X4414TZbrookew Solo travel
2
Warning: DO NOT BOOK THIS HOTEL
Pros:

Do not book this hotel. I hate writing negative reviews but I’m going to this time. They say they will email a code to get in before check in because there is no reception. Well I never received a code. I tried calling probably five different numbers I found, OYO customer support, different numbers for the hotel itself, and nobody answered. I decided to go in person and there was nobody there. I knocked on doors. The entire building looked abandoned. There was a sign on the door with a phone number that said to call if you had any issues, so I called and it said the call couldn’t be completed. Ended up just booking premier inn. Total BS
Not to mention the building didn’t look safe. It looked like the bates motel. Something out of a horror movie.

2026-03-15 via Tripadvisor
P
Peter couple gb
10
Friendly, hospitable and a very nice place to stay
Pros:

Good breakfadt

Cons:

Provision of a shower

2026-03-13 via Nuitee
S
Shane solo_traveller gb
5
2026-03-10 via Nuitee
M
Melissa family_with_children gb
4
Disappointing
Pros:

Lovely clean cotton bed linen. The staff were helpful and friendly.

Cons:

The building is very dilapidated - torn, tired curtains; lamps with no bulbs; towel rails not fixed to the wall; no hot water. There is a code-entry system, so no human contact, and some confusion making this work for both the rooms in my booking. I didn't realise that each room had a separate booking reference so required a whole new sign-in for each one in order to get the code. This was very annoying late at night and the number to call for any issues was not answered for some time.

2026-03-10 via Nuitee
T
Toni couple gb
7
Ideal for a city centre break, value for money and an excellent cooked breakfast.
Pros:

Excellent cooked breakfast.

2026-03-08 via Nuitee
I
Ian K. solo_traveller gb
6
2026-03-07 via Nuitee
A
ANITA couple gb
1
Disgusting. Don't stay here!
Cons:

Please find attached the photos which show the room was not up to standard.
I went to make a drink and found the dirty kettle full of limescale.
We stayed a maximum of 1 hour in which we kept noticing more things wrong with the room; Dirty stains around the toilet, mold on ceiling in bathroom, rust on showerhead, damp water stains on the ceiling.The wash basin was in the main area and was making a constant glug noise. 
I contacted the service manager and told him. We then left the room. Very disappointed as we then had a 2 hour journey home after attending an event in the area.
I would expect a better standard for a room where I paid £90. Customer services were not helpful and I didn't get a refund.

2026-02-27 via Nuitee
S
Shane couple gb
6
Pros:

Location

Cons:

The room was very dated with broken bit in many places and bathroom was infested with ladybirds and showers were very poor

2026-02-27 via Nuitee
J
Jenna couple gb
6
Budget hotel, with fridndly helpful staff.
Pros:

Convenient, staff very helpful. Good cooked breakfast, very friendly cook.

Cons:

Dining area and sitting room didn't smell very nice. Buffet breakfast was toast (no spreads) and cornflakes. Cooked breakfast was good though.
Small bedroom with very small 'double' 4' bed that sagged in the middle. Stool at dressing table had a broken leg. There was no shower, just a slipper bath. Sink taps were loose. Hard to close the bedroom door when going out, as no handle. Very small t.v.
Wasn't great, but then it was very cheap so not complaining!

2026-02-14 via Nuitee
J
joell512 Family London, England
2
Cancellation with 1 day notice without explanation. Not impressed at all.
Pros:

Avoid. We booked on 05/01/2026 for a couple of rooms on 14/02/2026 Our reservation was accepted and we paid for 2 rooms. On 13/02/ 2026., OYO hotel informed us by email that they had cancelled the reservation. No reason given. We are furious. They told us that the cancellation was at no cost for us. How kind. How does he know that? When I call back the number indicated on the email, the person , who hardly was hadly understandable and was not interested. This is a scfam, an hotel chain to avoid. I am still waiting fora refund as well. Not impressed at all.

2026-02-13 via Tripadvisor
J
John solo_traveller gb
2
Has put me off using any OYO property ever again. This was my first and last
Pros:

Imagining how nice it much has been when someone looked after it

Cons:

Everything about it’s current, sorry state

2026-02-12 via Nuitee
D
Dorota couple gb
6
2026-02-11 via Nuitee
J
Jakub extended_group pl
9
Pros:

The elegant style

Cons:

Low ceiling in the bathroom

2026-02-09 via Nuitee
S
Shane solo_traveller gb
7
2026-02-09 via Nuitee
O
O8794TDsimonl Couples
4
OYO Bailbrook Lodge..... OHNO Bailbrook Lodge!
Pros:

Never judge a book by its cover, but in this case do!!! From the outside the building looks like it needs a little TLC and that follows through to the inside. Booked a standard double but was upgraded to a suite with 4 poster. In the room the carpet was filthy with a selection of very dubious stains all over it. The curtains were worn out and threadbare and as for the king-size bed... it was more valley of the Kings. The mattress was the wrong size for the frame and was so worn it dipped by inces in the middle. The shower was interesting.... the controller was missing the grub screw which held it in place and the amazon shower head was filthy and worn out. The towel ring was broken and missing the part that holds it to the wall. The breakfast which cost £15 a head was ok but expensive for what you get. 1 sausage, 1 fried egg, 1 small hash brown, half a tomato, some mushrooms and a ramekin of beans. Lots of bread for toast but no jams or marmalade. One of our teacup and saucers weren't clean and unfortunately the milk was off (but this got replaced very quickly).
The whole place needs some major investment to bring it up to muster so would we stay again or recommend it as it stands.... a resounding NO.
Left us wondering what our original standard room was like.

2026-02-08 via Tripadvisor
A
Alex couple gb
10
2026-02-08 via Nuitee