Four Points Flex by Sheraton Fukuoka Hakata

Hotels
Marriott
8.8 (123 reviews)
3-6-7 Hakata Ekimae, Hakata, Fukuoka, Fukuoka, 812-0011 , Fukuoka , JP

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Free wired internet
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Cons:
Bathroom cleanliness issues
Location at night can be confusing

Categories

Cleanliness
7.44
The cleanliness was questioned due to an unclean bathroom.
Service
9.41
Employees were described as friendly.
Location
8.45
Location slightly far from the station, especially at night.
Room Quality
8.4
Room quality noted as good with clean facilities.
Amenities
8.93
Basic amenities were provided, though there was no bottled water.
Value for Money
9.39
Great value for the quality of the hotel as compared to prices.
Food and Beverage
9.44
Breakfast and curry were mentioned positively.
Overall Experience
8.91
Overall a very good experience with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:56

Property Description

Experience modern comfort at Four Points Flex by Sheraton Fukuoka Hakata, your gateway to the vibrant heart of Fukuoka.

Convenient Amenities
Stay connected with complimentary wired and wireless internet throughout the hotel, and enjoy easy access to a computer station for your business needs. A vending machine on-site ensures you have snacks and drinks within reach.

Satisfying Dining Options
Start your day right with a delicious buffet breakfast served daily at our restaurant from 7:00 AM to 10:30 AM. Relish a variety of dishes prepared to satisfy every palate and energize you for adventure.

Spacious Guestrooms
Unwind in one of our 217 exquisite guestrooms, each furnished with a refrigerator and flat-screen TV. Luxuriate in your private bathroom featuring a deep soaking tub and complimentary toiletries. Your comfort is our priority.

Don’t miss out on the perfect getaway—book your stay at Four Points Flex by Sheraton Fukuoka Hakata today!

Important information:

  • Children 5 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 123 reviews
Cleanliness: 7.44
Service: 9.41
Location: 8.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 8.91
Y
YUKIKO
8
Pros:

夜は暗くて入り口がわかりにくかった。博多駅から30分も歩いてしまったが、朝は周囲がよくわかり10分程度で駅まで行くことができた。
路地を通るので慣れていないと夜はわかりにくいかもしれない

2025-09-21 via Nuitee
M
mok
10
Pros:

great property, cosy rooms and good location

2025-09-17 via Nuitee
S
Sho friends
10
Pros:

清潔で1泊するにはとてもいい

2025-09-16 via Nuitee
J
Junichi
8
Pros:

バスルームが広くて良かった。

2025-09-13 via Nuitee
F
FUJIOKA
10
Pros:

駅や、バス停が若干遠いので少し不便(40度近い炎天下歩きたくない。)が、、、施設は、外国の高級ホテルで、この価格は、スーパーawesomeでした。

2025-09-11 via Nuitee
H
HEE SU family
8
Pros:

직원들친절하며 깨끗합니다.
방이너무적음

2025-08-30 via Nuitee
K
Kazumi family_with_children
4
Pros:

トイレ、バスルームの掃除ができていなかった

2025-08-19 via Nuitee
K
KEIKO
6
Pros:

一泊二日の旅行で利用。
・博多駅からけっこう歩きました。
やっぱり駅チカの方が便利。何度も往復していると疲れてきます。
・アメニティだけでなくパジャマもフロントから持っていきます。
最初分からず戸惑いました。
・ペットボトルの水はなし。共用部分ウォーターサーバーがありました。
・これは私の部屋だけかもですが、水周りが酷い下水の匂い。
ドアを閉めてれば分かりませんでしたが、使う時はかなり辛かったです?
総じてリピートはありません。

2025-08-11 via Nuitee
?
?? family
8
Pros:

朝食は良かったです。カレーはおいしかった

2025-08-07 via Nuitee
R
Rinta
10
Pros:

すてきでした

2025-08-02 via Nuitee
A
AKIRA
8
Pros:

静かで落ち着いた感じ。
エレベーターの扉開閉タイミングが合わない(やや遅い)。

2025-08-01 via Nuitee
N
Nahoko
6
Pros:

ベッドとのスペースが狭くデスクチェアに座れませんでした。

2025-07-25 via Nuitee
J
Jerome
6
Pros:

The laundry machine was expensive and does not function properly.

2025-06-28 via Nuitee
R
Ramesh
6
Pros:

Rooms are very small, no veg food in breakfast. Rest all are fine

2025-05-28 via Nuitee
I
Itsuko family
8
Pros:

思っていたより部屋とバスルームが広かった。

2025-05-28 via Nuitee
C
CHENG KUANG
8
住宿體驗
Pros:

櫃台人員英語很好。
離車站很近,地點很棒,很安靜。
床很好睡。
走道偏窄,不容易完整打開一個28吋行李箱。
電視不是最新型,可連結串流平台的電視。

2025-05-26 via Nuitee
V
Verified traveler
6
Pros:

浴簾有好大的酸臭味,打開洗手間的門就聞到

2025-05-13 via Nuitee
B
BONAE
8
Pros:

대욕장이 없음

2025-05-05 via Nuitee
F
Fiona family
10
Pros:

由博多站走大概10分鐘,沿途有很多食肆,旺中帶靜。
酒店基本設備齊備,整體清潔度很好。

2025-05-04 via Nuitee
T
Tim
6
Average accommodation, not a typical Sheraton
Pros:

One night stay, good basic accommodation, new and clean and generous bathroom. But don't be fooled by the Sheraton name this is not a four star Sheraton Hotel. It is a good medium standard hotel. But if a walk from Hakara Station despite appearing close on the map and the staff were not particularly helpful or friendly. Good for a short stay.

2025-05-03 via Nuitee