Hotel Windsor Plaza

Hotels
Independent
8.2 (65 reviews)
79 Avenida Norte N. 723, Colonia Escalon, San Salvador, San Salvador , San Salvador , SV

Pets allowed

Facilities

Free breakfast
Nature reserve
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Express check-in/check-out
Wheelchair accessible
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Clean hotel
Cons:
Poor cleanliness
Bad breakfast quality

Categories

Cleanliness
7.96
Room was not the cleanest and breakfast quality was poor.
Service
10
Staff were friendly and helpful, trying their best.
Location
9.93
Standard location quality for this hotel tier.
Room Quality
7.47
Room was outdated and lacked essential amenities.
Amenities
6.92
Lacked essential items like towels and a fridge.
Value for Money
8.45
Paid high price for disappointing experience.
Food and Beverage
6.41
Breakfast was disappointing with poor quality food.
Overall Experience
8.46
Overall experience was a big disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:07

Property Description

Welcome to Hotel Windsor Plaza, your oasis of comfort in the heart of San Salvador.

Relaxation Reimagined
Dive into our outdoor pool, or unwind on the scenic terrace while enjoying the stunning views of the city.

Culinary Delights
Savor authentic local cuisine at Windsor Plaza's restaurant or indulge in 24-hour room service for a cozy night in. Start your day right with a complimentary breakfast served every morning.

Convenient Amenities
Stay connected with complimentary Wi-Fi, and make use of our fully-equipped business center. With express check-out, dry cleaning services, and 24-hour airport shuttle (surcharge), we cater to all your needs.

Embrace a memorable stay at Hotel Windsor Plaza and make your reservation today!

Important information:

  • Pool access available from 6:30 AM to 10:00 PM.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SAL

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 65 reviews
Cleanliness: 7.96
Service: 10
Location: 9.93
Room Quality: 7.47
Amenities: 6.92
Value for Money: 8.45
Food and Beverage: 6.41
Overall Experience: 8.46
N
Nancy
6
Pros:

El mobiliario es un poco viejo, muy buen servicio del personal!

2025-10-03 via Nuitee
M
Marilyn
10
Pros:

Na

2025-09-29 via Nuitee
J
Jose Daniel partner
10
Pros:

Good

2025-09-26 via Nuitee
M
Maria
2
Pros:

I booked September 2 -10

Very deceived. It shows bedroom nicely done on line. They don’t provide blanket or hands and face towels. No fridge in the room I stayed. It’s super hot outside and you come to room temperature bottles of water. They told me if I needed a fridge, will cost more. I asked for face and hand towels, there was only showers towels..
The breakfast was the most disappointing. One of the staff approached to be saying that they serve the same type of breakfast every morning with the different of how you want the eggs. The refried bean taste salty and garlicky. I am Salvadorian. And I had never had instant refried beans before in my life. I asked for pancakes. The chef brought one the one side of the cake was uncooked. Left it flipped over just they see it. Booked for 9 nights, but I left one night short. Of course I paid full bill. Our country is well known for our good coffee. It was sad to have the poorest coffee quality.
In this review writing I don’t blame staff. They are trying their best to be good hosts and they were. They can only do what they can.
I think that a fridge, a blanket and full sets of towels are the most essential items you need in a hotel to run a good business. We don’t need to paid higher price for rooms just to have the essential. I paid close to 700 dollars for 9 nights just to have this big dissatisfied experience.
Experienced learns for sure.!
I will never recommend or comeback to this place.
BIGGEST disappointment

Thanks

2025-09-11 via Nuitee
G
Guadalupe Irlanda Desiree Tejada family
10
Pros:

I highly recommend this hotel
Is very clean and the whole staff are friendly, helpful. I give them 5 stars!!!!

2025-08-25 via Nuitee
D
DANIEL
4
Pros:

Property needs an update. Breakfast is the same everyday. Room was not the cleanest.

2025-08-11 via Nuitee
M
Maria
10
Pros:

Everyone very nice

2025-07-31 via Nuitee
R
Rosa D family
6
Pros:

Excelente servicio al cliente

2025-07-14 via Nuitee
N
Nancy
10
Very friendly people
Pros:

My family and I had stayed at the hotel for 2 nights. The employees were super friendly and helpful. The breakfast was the same every morning however typical and good. I would definitely stay here again if in the area

2025-07-01 via Nuitee
T
teresa family
4
Pros:

The. ROOMS are so. Old and. The. Shower dirty. Breakfast is. Horrible better not offer nothing

2025-06-26 via Nuitee
D
David partner
10
Pros:

La atencion del personal, excelente.

2025-06-07 via Nuitee
C
Cesar partner
8
Pros:

Staff was friendly. AC was pld vit worked slow but steady. Pool was a bit dirty.

2025-05-25 via Nuitee
R
RAFAEL partner
10
Pros:

It was good

2025-05-04 via Nuitee
V
Víctor
10
Pros:

Muy buena lo recomiendo.

2025-04-22 via Nuitee
V
Víctor family
10
Pros:

Buena y precio accesible, la recomiendo

2025-04-22 via Nuitee
M
Maria
10
Pros:

Every one very nice 😊 It was my second time staying and definitely I will again.

2025-04-06 via Nuitee
M
Maria Angelica
8
Pros:

El Hotel está en una buena ubicación. Un poco deteriorado ciertas cosas como armario del baño y la pintura de la pared pero en términos generales el sitio es agradable, limpio y las personas que atienden especialmente muy atentas y colaboradoras

2025-03-22 via Nuitee
J
Jose partner
10
Pros:

Clean, all staff was great, I highly recommend

2025-03-09 via Nuitee
H
Hector
10
Pros:

Great price and 7-10 mins downtown via uber.. good "tipico" breakfast and good coffee.. included in your stay. Down the block you will find a small pupusa business from a great evening dinner.

2025-03-02 via Nuitee
E
elena family_with_children
10
Pros:

Staff is great always willing to help hotel is clean and the area is safe

2025-02-24 via Nuitee