Valya Hotel, Kuala Terengganu

Hotels
9.4 (601 reviews)
LOT PT 35356,DATARAN AUSTIN , Kuala Terengganu , my
+60 9-665 1111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Strategic location
Value for money
Comfortable
Cons:
Cleanliness issues
Limited parking
Some rooms lack space

Categories

Cleanliness
8.48
Multiple reviews mention cleanliness issues including dust and dirty bathrooms.
Service
9.95
Generally positive feedback regarding staff and service.
Location
10
Highly rated location with easy access to shops and restaurants.
Room Quality
8.94
Suggestions for improvement on room spaciousness and lighting, but overall comfort is noted.
Amenities
8.97
Limited amenities mentioned; some negative feedback on parking and breakfast.
Value for Money
9.93
Many reviews emphasize that it is a good value for the price.
Food and Beverage
8.98
No breakfast service mentioned and limited dining options.
Overall Experience
9.97
Overall very positive experience with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Prime Location
Located near top attractions like Crystal Mosque and Terengganu Craft Cultural Centre.

Modern Amenities
Equipped with free WiFi, air conditioning, flat-screen TV, and a minibar in every room.

Exceptional Service
Friendly staff fluent in English and Malay available at the 24-hour front desk.

Book now for a comfortable and convenient stay at Valya Hotel, Kuala Terengganu.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 601 reviews
Cleanliness: 8.48
Service: 9.95
Location: 10
Room Quality: 8.94
Amenities: 8.97
Value for Money: 9.93
Food and Beverage: 8.98
Overall Experience: 9.97
N
Nurul Haliza • couple • my
10
boleh repeat hotel sini lagi
Pros:

hotel ni sangat laa bagus. dah sediakan iron and sejadah kt setiap bilik. staff dia pun baik, saya tertinggal tripod. Staff dia call bagitau tertinggal barang. Kalau hotel yang lain rasanya buat diam je. Pastu even da check out pun dia bagi tumpang solat kt surau jap

Cons:

Tiada

2026-09-04 • via Nuitee
N
Nordiana • couple • my
9
Pros:

Sekeliling hotel ada kedai makan & pelbagai kedai brg keperluan lain

2026-09-04 • via Nuitee
J
Jay • solo_traveller • my
10
Pros:

All

Cons:

No

2026-09-03 • via Nuitee
M
Mohd Nasrul • solo_traveller • my
8
2026-09-02 • via Nuitee
I
Im • solo_traveller • my
9
2026-08-29 • via Nuitee
A
Alya • couple • my
9
2026-08-29 • via Nuitee
I
Ishak • solo_traveller • my
9
2026-08-28 • via Nuitee
S
Sahira • extended_group • my
9
2026-08-27 • via Nuitee
W
WAN ZARINI SURIATI • family_with_children • my
8
Good
Pros:

Strategic location

Cons:

Parking

2026-08-25 • via Nuitee
M
Mohd Syazwan • couple • my
8
Okey
Pros:

Cheap

Cons:

Shop Lot area and difficult to find parking

2026-08-25 • via Nuitee
A
Aisyah • solo_traveller • my
9
2026-08-24 • via Nuitee
A
Ani Munirah • solo_traveller • my
8
Great value
Pros:

Great location, comfy beds, spacious.

Cons:

Nothing

2026-08-21 • via Nuitee
H
Hasni Izura • couple • my
9
2026-08-19 • via Nuitee
T
Tie • solo_traveller • my
9
2026-08-15 • via Nuitee
M
Mohd • solo_traveller • my
8
Pros:

Bawah hotel pelbagai kedai ada...tak perlu g tmpat lain...best

Cons:

Tiada

2026-08-15 • via Nuitee
S
Shazalila • couple • my
10
Sgt best hotel ni. Akan datang lagi
Pros:

Bersih
Wangi

Cons:

Area parking byk burung.

2026-08-12 • via Nuitee
S
Shazalila • couple • my
10
Confirm akan datang lagi
Pros:

Bersih
Wangi
Staf baik sgt

Cons:

Burung banyak area parking.

2026-08-12 • via Nuitee
I
Irwin irwan • family_with_children • my
8
2026-08-10 • via Nuitee
Z
ZAKERI • extended_group • my
8
2026-08-09 • via Nuitee
N
Noorkamar Khairiah bt Mohd Morshidi • extended_group • my
9
2026-08-08 • via Nuitee