Elaf Ajyad Hotel Makkah

Hotels
6.1 (4206 reviews)
Ajyad Street , Makkah , sa

listing image 1
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Children allowed

Facilities

Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Housekeeping
Location
Breakfast
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
3.49
The room had an unpleasant smell, and the bedding was not clean, which is unacceptable for a hotel.
Service
7.47
Staff are totally useless; nobody really helps, but the housekeeping team was exceptional.
Location
8.51
Location close to Haram but difficult to access due to a steep hill.
Room Quality
4.45
Rooms are old, uncomfortable beds, and unpleasant odors reported.
Amenities
6.49
Adequate amenities but some fittings are old and require upgrading.
Value for Money
5.45
Poor value based on the condition and service of the hotel.
Food and Beverage
6.5
Breakfast was acceptable, but overall dining experience is lacking.
Overall Experience
6.47
Disappointing overall experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:52

Property Description

Luxurious Accommodation Options
Experience a range of spacious rooms, suites, and VIP apartments, each elegantly furnished to meet your every need at Elaf Ajyad hotel.

Proximity to Holy Haram
Only 350 meters away from the Holy Haram, immerse yourself in the spiritual journey with convenient access provided by our centrally located hotel.

Strategic Location and Amenities
Enjoy the blend of rich heritage and contemporary style at Elaf Ajyad Hotel Makkah, offering deluxe rooms, and exclusive amenities in the heart of the Holy City of Makkah.

Book your stay at Elaf Ajyad today to experience comfort and elegance in the capital of Islam.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.1
Based on 4206 reviews
Cleanliness: 3.49
Service: 7.47
Location: 8.51
Room Quality: 4.45
Amenities: 6.49
Value for Money: 5.45
Food and Beverage: 6.5
Overall Experience: 6.47
M
Mouna • couple • ma
1
Pros:

Close to the facility
Customer service mister turki great guy

Cons:

Unclean ,roaches in the room

2026-03-15 • via Nuitee
M
moinuddin • family_with_children • ae
1
Cons:

Don't recommend for family. Suggested to male bachelors only.
I recommend Double check with property if booking with food.

2026-03-14 • via Nuitee
I
Imran • couple • gb
1
Not recommended for anyone very dirty place
Pros:

Nothing much

Cons:

Room not clean, carpet is very dirty in the room and washroom is very disgusting, dirty and no one pick up the phone for cleaning so we have to clean our self to take shower. Shower try is very small and shower curtain is not hygienic so it is very difficult to take shower. No one take responsibility and no one pick up phone even housekeeping, receptionist and duty manager everyone was busy but not for customers service.

2026-03-14 • via Nuitee
شركة خط سفر • extended_group • sa
8
Pros:

الي معة كبار بسن يحسب حسابة الفندق مرتفع شوي يحسب حساب الصعود و النزول

2026-03-14 • via Nuitee
M
MOHAMED shoeb Mohamed Ismail • family_with_children • za
1
Cons:

Shower too small to even fit 1 person properly no doors in the shower water splashing in the whole bathroom
Would not recommend to anyone even if it is for free

2026-03-14 • via Nuitee
A
Abdullah • extended_group • sa
3
2026-03-14 • via Nuitee
M
Mohammed • couple • ae
1
2026-03-14 • via Nuitee
Y
Yulia • extended_group • sa
7
Alhamdulillah ala kulli haal
Pros:

Easy to get approval,kind staff,location

Cons:

On the hill, the wifi is so so,you can't ask for anything you need by phone and have to go down to the receptionist

2026-03-14 • via Nuitee
M
Mohammed • couple • ae
1
2026-03-14 • via Nuitee
A
Areej • couple • sa
5
2026-03-14 • via Nuitee
M
Mehmet Yavuz • extended_group • tr
1
Çok sevinerek geldik hüsrana uğradık.booking bizi üzdü bu sefer
Pros:

Yakınlığı

Cons:

Oda dekor eski lavabo çatlak ve ayaklara su damlatıyor.kapı açma kartları her seferinde bozuluyor tekrar tekrar yaptırıyoruz.personele şikayet bildirdiğimizde ilgilenmiyor firma sahibini sorduğumuzda yok gelmez diyorlar.ayrıca asansörler bakımsız korkuyla biniyorduk.hiç ücretini hak etmiyor ve biz booking e güvenerek geldik hayal kırıklığına uğradık.

2026-03-13 • via Nuitee
M
MD KAIS • extended_group • in
1
2026-03-13 • via Nuitee
H
Hisham • family_with_children • eg
8
2026-03-13 • via Nuitee
W
Walid • couple • fr
8
2026-03-13 • via Nuitee
A
Abdal Jabbar • solo_traveller • kw
2
Not worth it the money
Pros:

Nothing

Cons:

Poor quality, hard to walk from haram

2026-03-13 • via Nuitee
محمد • extended_group • sa
1
Cons:

لا يوجد سيارات قولف كما هو موضح موقع الفندق بمنطقه مرتفعه ولا توجد وسائل تنقل من والى الفندق
والفندق قديم والاثاث قديم كذلك

2026-03-13 • via Nuitee
S
Saud • extended_group • sa
1
2026-03-13 • via Nuitee
F
Faranaaz • family_with_children • za
6
Pros:

Our room was spacious.

Cons:

The hotel looks like it wasn’t maintained. The toilets were in a bad shape and the breakfast was the worst.

2026-03-13 • via Nuitee
L
Lotfi • family_with_children • de
3
Kann man aushalten
Pros:

Lage

Cons:

Vieles

2026-03-12 • via Nuitee
N
Nasser • family_with_children • sa
1
Cons:

الموقع وسياسة عدم الالغاء

2026-03-12 • via Nuitee