Hotel Arce

Hotels
8.1 (1536 reviews)
Avenida Marqués de Santillana, 117A , Murcia , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Concierge service
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Several reviews indicated issues with cleanliness and maintenance in the rooms.
Service
9.15
Reviews highlighted very friendly and helpful staff.
Location
8.65
Conveniently located near beaches and restaurants.
Room Quality
7.15
Mixed reviews on room size and condition; some rooms described as small and old-fashioned.
Amenities
8.15
General satisfaction with available amenities, though some reviews mentioned a need for update.
Value for Money
8.65
Good value for the price was a common sentiment.
Food and Beverage
7.65
Breakfast options were generally viewed as basic.
Overall Experience
8.25
Overall positive experience mentioned, with specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Family-Oriented Hotel with Prime Location

Comfortable and Well-Equipped Rooms

Convenient Amenities and Nearby Attractions

Book your stay at Hotel Arce now to experience a perfect blend of comfort, convenience, and prime location for your next vacation.

Important information:



Please note that the outstanding balance of the reservation will need to be paid upon arrival.

A brief reminder of the hotel rules can be found below:

- It is imperative to leave the room key at the reception desk when checking out

- Check-in (arrival) must take place from 14:00pm until 23:30pm.
- Check-out must be done before 12:00pm (noon).

- At 11:30am you will be reminded to vacate the room by 12:00pm.

- Please note that the front desk closes between 11:00 p.m. and 7:00 a.m.

- Smoking is not allowed in the entire establishment

- Access to the facilities is not allowed to people not included in the reservation.

- The remaining amount of the reservation must be paid upon arrival.

- Deposit: A deposit of EUR 20 will be required upon arrival. It will be returned at check-out after a room inspection (no smoking and the return of the remote controls is required).

-A deposit will be requested for the use of the kettlesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1536 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.25
C
Cristina family_with_children es
9
Pros:

La atención del personal, especialmente en Recepción, fue excepcional. La habitación súper bien, con nevera incluida y con la posibilidad de dejar la habitación completamente a oscuras, cosa que yo agradezco especialmente, y además limpísima. La ubicación es buena, cerca de la playa, con la parada de autobús al lado y con muchos bares, supermercados y farmacia justo al lado también.

Cons:

Nada que reseñar

2026-03-28 via Nuitee
M
Maria Virginia solo_traveller es
10
2026-03-27 via Nuitee
C
Cristino family_with_children es
10
Jose for ever
Pros:

La atención de Jose,es excelente,un profesional y Gran persona

Cons:

La habitación es algo antigua, pero muy cómoda

2026-03-26 via Nuitee
Y
Yadvinder couple se
8
2026-03-26 via Nuitee
R
ramon family_with_children es
10
2026-03-25 via Nuitee
A
Artūras family_with_children lt
9
Pros:

Staff was amazing 🥰🫰🎉

Cons:

Sound insolation

2026-03-24 via Nuitee
H
Hazel Deen solo_traveller es
10
Comfortable and worth the price
Pros:

The bed is comfy though the pillow is a bit hard for my taste. The bathroom is clean and spacious. The mini fridge is a plus for me, too. The hosts are welcoming and catered well to my needs and the breakfast was okay; glad I had an option to have fruits instead of their usuals.

Cons:

I came here to study for my exams and I just wasn’t expecting to have a tiny desk to write onto but for the rest of the facilities, I’m highly satisfied.

2026-03-24 via Nuitee
F
Frederic couple ch
10
Pros:

La propreté, la gentillesse du personnel, le petit déjeuner compris, l’emplacement, l’excellent rapport qualité/prix

2026-03-24 via Nuitee
S
Silvia couple es
10
2026-03-23 via Nuitee
D
Diego family_with_children es
8
Alojamiento con todas las comodidades y limpieza impecable.
Pros:

La limpieza del establecimiento. La amabilidad del personal. Localización muy buena.

Cons:

El desayuno.

2026-03-23 via Nuitee
M
Manuel family_with_children fr
8
Pros:

Loved the People that works there, they were like a big family. It was always clean and smelled good.

Cons:

The breakfast.

2026-03-22 via Nuitee
F
Francisco Gil family_with_children es
7
Pros:

Discreto yfamiliar

2026-03-20 via Nuitee
D
Duraine couple fr
7
Très sympa
Pros:

Le personnel, l’emplacement, le prix

Cons:

Le bruit (Nous étions réveillés tout les jours à 8h par les voisins qui ouvrent les robinets et par le personnel de ménage)

2026-03-20 via Nuitee
J
Joaquín family_with_children es
8
2026-03-17 via Nuitee
F
FRANCISCO JESUS solo_traveller es
8
2026-03-17 via Nuitee
N
Nuria solo_traveller es
10
2026-03-13 via Nuitee
P
Pilar solo_traveller es
10
Pros:

El personal muy amable. Lo necesario en la habitación, con nevera, televisión y calefacción y el desayuno normal.

2026-03-10 via Nuitee
F
Fabi solo_traveller es
7
Ideal Trabajo
Pros:

Un sitio para ir por trabajo.

2026-03-09 via Nuitee
S
Shaun couple es
9
Pros:

Location, price, welcoming reception

2026-03-08 via Nuitee
E
ENSEÑAT DEL ROSARIO couple es
9
si no fumas es estupendo
Pros:

el desayuno estuvo muy bien, para ser una señora sola es muy amable y todo estuvo muy bien en conjunto

Cons:

sobre todo la zona de fumadores que creo que los que fumamos nos gustaria algo un poco mas cerca

2026-03-08 via Nuitee