The Victoria Hotel

Hotels
7.8 (289 reviews)
55 Victoria Street , Rothesay , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Luggage storage
Fax/photocopying
Car hire
Packed lunches
Non-smoking throughout
Kid meals
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness concerns
Dated facilities

Categories

Cleanliness
7.01
Multiple mentions of maintenance issues, cleanliness concerns, and room condition.
Service
8.98
Staff consistently described as friendly and helpful.
Location
9.02
Location praised in several reviews, particularly for its proximity to the beach and ferries.
Room Quality
6.97
Issues with noise, dated decor, and maintenance problems highlighted.
Amenities
7.5
Basic amenities noted, with some gaps like no lift and limited breakfast options.
Value for Money
7.46
Guests felt pricing was high given the age of the property and some quality issues.
Food and Beverage
7.01
Breakfast quality was often criticized, although some guests enjoyed it.
Overall Experience
8.48
Overall sentiment is mixed but leaning positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:37

Property Description

Elegant Rooms with Stunning Views

Luxurious Dining Experience

Convenient Location and Nearby Attractions

With beautiful views over the Winter Gardens and Rothesay Bay, The Victoria Hotel offers elegant rooms and 2 high-quality restaurants. Each guest room features a TV, wardrobe, and tea/coffee facilities, along with an en suite bathroom. Indulge in a delicious breakfast at The Victoria Hotel, with additional dining options available at Ghillies Bistro and Victoria’s Restaurant. Located just a 2-minute walk from Rothesay Castle, enjoy free WiFi and nearby parking. Explore Mount Stuart mansion and Bute Museum, both a short drive away. Ferry services are conveniently close for your adventures. Book now for a memorable stay at The Victoria Hotel.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 289 reviews
Cleanliness: 7.01
Service: 8.98
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 8.48
A
Andrew • couple • gb
6
2025-12-26 • via Nuitee
M
Michel • solo_traveller • de
10
2025-11-25 • via Nuitee
J
jim • couple • gb
5
Staff were very good
Pros:

Nice room

Cons:

No lift

2025-10-26 • via Nuitee
M
Muhammad • solo_traveller • gb
9
2025-10-21 • via Nuitee
R
Robert • couple • gb
10
Hope to get back there soon.
Pros:

Right on front of beach

Cons:

King size bed

2025-10-14 • via Nuitee
S
Suzanne • solo_traveller • gb
10
Lovely and friendly property
Pros:

The location was excellent, staff were welcoming and friendly. Breakfast was lovely too.

Cons:

I can't honestly fault anything

2025-10-01 • via Nuitee
W
Will • couple • gb
9
Lovely place with majestic seafront view.
Pros:

Location perfect. We had a wonderful sea view.
Staff were great.

2025-09-29 • via Nuitee
R
Roy • solo_traveller • gb
8
Very satisfactory
2025-09-15 • via Nuitee
• couple • gb
8
The staff were superb and very helpful with luggage and a rollater for my partner.
Pros:

I had to ask for eggs to be soft yolk and it was much better on the second morning.

Cons:

Better quality bread for the toast.

2025-09-13 • via Nuitee
W
William • solo_traveller • gb
7
Pros:

It was all ok but expensive for what it is. Very helpful and friendly staff

Cons:

Bit tired and dated but ok. Breakfast could be much better

2025-09-12 • via Nuitee
R
Ronald • solo_traveller • gb
7
Pros:

The hotel needs renovation outside and in

Cons:

Shabby appearance
No lift meant carrying bags 3-floors

2025-09-08 • via Nuitee
M
Monica
10
Pros:

Very clean. Very friendly and helpful staff.

2025-08-31 • via Nuitee
F
Fiona • extended_group • gb
7
Good location from the ferry . Not good if you have walking in the hotel
Pros:

Location

Cons:

42 steps to our room and we weee only on the second floor

2025-08-25 • via Nuitee
L
Linzie • couple • gb
8
2025-08-24 • via Nuitee
D
Donald • couple • hk
7
2025-08-21 • via Nuitee
T
Tait • extended_group • gb
7
Pros:

Thr brrakfast wss good location good stsff helpful and friendly

Cons:

Would have preferref different room as it was too warm and had no view

2025-08-19 • via Nuitee
M
Mrs F • couple • gb
4
Disappointing
Pros:

Managers have done well with the soft furnishings to create a pleasant ambience. The rooms were a good size and the property smelt fresh. The shower water was a good temperature and fast flowing. Location, by the sea front, was excellent. The bed was comfortable.

Cons:

The fabric of the building is down at heel. We were in room 201. The sink was cracked. The bath had a spongy feel when I stood in it to get my shower as though at any moment it might crack (I'm 5'7" with a BMI of 23 - this was an issue with the bath not me). The bathroom door wouldn't close as the wood had rotted by the top hinge which had come away. The grouting was discoloured and the sealant around the bath was blackened with mould. The windows were dirty and streaked with bird droppings which detracted from the glorious view. £140 for this room and two breakfasts did not feel like a fair deal.

2025-08-19 • via Nuitee
L
Lewis • couple • gb
7
2025-08-17 • via Nuitee
E
edmund
8
Pros:

Very friendly and helpful staff.

2025-08-13 • via Nuitee
J
Joanne Alice
10
Bute Pride
Pros:

Room 309 was comfy and spacious for what I needed to attend Bute pride .
Only negatives despite it been a pride weekend on the Isle of Bute was one of the staff who was in his 60s with glasses gave me an intense stare and look of disapproval during my stay at the Victoria hotel
Lager cans as rubbish left in a wardrobe in room 309 and not enough milk and sugar in the room to make a coffee .
I’d rate the hotel 6 out of 10 score wise as it was nice but dated in room 309 and I spotted a few damp patches and maintenance issues that needed fixed
Staff bar one individual were friendly and welcoming and breakfast was fabulous

2025-08-10 • via Nuitee