Comfort Suites Tokyo Bay

Hotels
Comfort Suites
8.8 (6374 reviews)
Urayasu-shi Akemi 5-8-18 , Urayasu , jp

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast
Family-friendly
Accommodating staff
Cons:
Cleanliness issues
Accessibility challenges

Categories

Cleanliness
7.38
Issues with room cleanliness noted, including hair and dust.
Service
9.35
Staff were accommodating and polite, although some negative interactions occurred.
Location
8.89
Decent location with easy access to Disney, but accessibility noted as a slight challenge.
Room Quality
8.34
Rooms were generally comfortable but had issues with size and noise.
Amenities
9.37
Great amenities like a shoe dryer and multiple room utilities.
Value for Money
8.83
Offers good value especially with breakfast and transport options.
Food and Beverage
9.38
Breakfast praised as excellent with good variety for children.
Overall Experience
8.85
Despite some issues, the overall experience was positive with encouragement to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:58

Property Description

Modern Accommodations
Comfort Suites Tokyo Bay offers contemporary rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also enjoy the convenience of a microwave in every unit.

Family-Friendly Amenities
With a kids' club and free breakfast for children using existing beds, this hotel is perfect for families. Parents can relax knowing their little ones are entertained and well-fed during their stay.

Convenient Location
Conveniently located just 4.1 km from Tokyo DisneySea and offering a free shuttle service, Comfort Suites Tokyo Bay provides easy access to popular attractions. Plus, with Tokyo Haneda International Airport just 17 km away, traveling to and from the hotel is a breeze.

Book your stay at Comfort Suites Tokyo Bay now for a memorable and hassle-free experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 6374 reviews
Cleanliness: 7.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
A
Altea Calixtro family_with_children it
7
Pros:

staff e servizio impeccabili

Cons:

stanza troppo stretta

2026-03-27 via Nuitee
K
KANO couple jp
8
無料バスがあり、スタッフの方々も気持ちよく笑顔で対応していただけました!また機会がありましたら、宿泊したいです!ありがとうございます。
Pros:

ホテルに配送したケーキや荷物を丁寧に保管していただけました。また、ケーキのお皿やナイフの貸し出しをしてくださいました。彼の誕生日だったため、受付の時に彼に気づかれないように配慮して頂けたのを感じました。ありがとうございます!

Cons:

ケーキは冷蔵保存で解凍できるのですが、冷凍保存されていたため、次の日に食べる形となってしまったことが少し残念でした。

2026-03-27 via Nuitee
S
Sousuke couple jp
9
良い
Pros:

全部

Cons:

ディズニーの送迎バスの最終時間が早い、もう少しバスの本数と終バスの時間を遅くして欲しい

2026-03-24 via Nuitee
大智 couple jp
10
『思い出の1ページを彩る舞台』
Pros:

本日、無事にチェックアウトし自宅へ帰宅いたしました。
この2日間、本当に良い思い出を夫婦で創ることができました。その拠点としてコンフォートスイーツ東京ベイを選べて良かったと実感しています。
ウェルカムドリンクや朝食のブュッフェ、それに部屋も過ごしやく1日楽しんで疲れた体を休めることができました。
宿泊前から諸々の詳細情報を教えて頂きありがとうございました。(もちろんAI対応でもありがたいです。)
本来はこの場でのメッセージは場違いだと思いますが、妻は初めてのディズニーリゾートでその記念にこのホテルを選べて大満足で気持ちを伝えたく連絡いたしました。
ありがとうございました。

Cons:

特になし。

2026-03-23 via Nuitee
K
Kobayashi extended_group jp
8
2026-03-23 via Nuitee
Y
YUI couple jp
10
2026-03-22 via Nuitee
K
KATSUTO couple jp
8
ディズニー後に泊まりましたがゆっくり休めて最高でした!
Pros:

・内装が綺麗
・チェックイン、チェックアウトが楽
・ホテル内にコンビニが併設
・部屋が広かった

Cons:

・強いて言うならお風呂の温度と実際に出てくるお湯の温度が差がある

2026-03-22 via Nuitee
K
Kodera family_with_children jp
10
Pros:

とても清潔にされている。

Cons:

なし

2026-03-22 via Nuitee
平田 couple jp
10
2026-03-22 via Nuitee
I
Ito couple jp
9
また利用したい
Pros:

イベント会場や駅に近くてとても便利でした。

Cons:

エアコンや冷蔵庫の音が気になりました

2026-03-21 via Nuitee
飯森 family_with_children jp
10
最高のホテルです!
Pros:

ホテルのお部屋の中もとても綺麗で清潔でした。フロントの方も親切でとても快適に過ごしました。朝食も本当に美味しくて、種類もたくさんで是非また泊まらせていただきたいです。ありがとうございました。

Cons:

ないです。

2026-03-20 via Nuitee
S
Sorano couple jp
9
2026-03-20 via Nuitee
S
SHOTARO family_with_children jp
8
2026-03-20 via Nuitee
M
mio couple jp
10
2026-03-15 via Nuitee
前山 couple jp
4
2026-03-15 via Nuitee
S
Saki couple jp
8
2026-03-14 via Nuitee
K
Kanade couple jp
10
2026-03-14 via Nuitee
M
MAYU extended_group jp
8
2026-03-14 via Nuitee
K
KYOHEI couple jp
10
2026-03-12 via Nuitee
L
Lachlan couple au
10
Overall I can’t recommend this place enough, we ended up booking an extra 3 nights there instead of going somewhere else
Pros:

The rooms where very large(hard to find in Tokyo), always very clean. Staff are beyond friendly and happy to help. All facilities are excellent, free coffee downstairs and amenities. Super quiet area and a nice break from the bustling city of Tokyo

Cons:

Only bad thing is it does take quite some time to get from the city to the hotel and often found ourselves getting Ubers which added up after a while. There is a bus that runs straight from the train station to a street over from the hotel which is good in return

2026-03-11 via Nuitee