Comfort Suites Tokyo Bay

Hotels
•
Comfort Suites
8.8 (6408 reviews)
Urayasu-shi Akemi 5-8-18 , Urayasu , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast
Family-friendly
Accommodating staff
Cons:
Cleanliness issues
Accessibility challenges

Categories

Cleanliness
7.38
Issues with room cleanliness noted, including hair and dust.
Service
9.35
Staff were accommodating and polite, although some negative interactions occurred.
Location
8.89
Decent location with easy access to Disney, but accessibility noted as a slight challenge.
Room Quality
8.34
Rooms were generally comfortable but had issues with size and noise.
Amenities
9.37
Great amenities like a shoe dryer and multiple room utilities.
Value for Money
8.83
Offers good value especially with breakfast and transport options.
Food and Beverage
9.38
Breakfast praised as excellent with good variety for children.
Overall Experience
8.85
Despite some issues, the overall experience was positive with encouragement to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:58

Property Description

Modern Accommodations
Comfort Suites Tokyo Bay offers contemporary rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also enjoy the convenience of a microwave in every unit.

Family-Friendly Amenities
With a kids' club and free breakfast for children using existing beds, this hotel is perfect for families. Parents can relax knowing their little ones are entertained and well-fed during their stay.

Convenient Location
Conveniently located just 4.1 km from Tokyo DisneySea and offering a free shuttle service, Comfort Suites Tokyo Bay provides easy access to popular attractions. Plus, with Tokyo Haneda International Airport just 17 km away, traveling to and from the hotel is a breeze.

Book your stay at Comfort Suites Tokyo Bay now for a memorable and hassle-free experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 6408 reviews
Cleanliness: 7.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
C
CHIBA • couple • jp
9
とても快適でした
Pros:

綺麗だった

Cons:

なし

2026-04-18 • via Nuitee
Y
YAO ZONG • extended_group • tw
10
舒適又實惠的飯店，會再來訪。
Pros:

櫃台人員態度很友善。房間舒適且乾淨，空間很大，價格實惠。飯店早餐種類豐富且美味。

Cons:

因為低樓層的關係，景色不佳。

2026-04-17 • via Nuitee
S
Sarah • couple • us
10
Clean, Kind and Convenient stay!
Pros:

Very convenient location with LAWSON attached. We used the laundry room after 2 days at Disneyland. Used the free shuttle as well! The room was SO clean and provided all the accommodations such as fridge and microwave and even travel toothbrushes. Beds were comfy and spacious. And best of all the STAFF was so friendly and helpful. We transferred luggage to Osaka and they were super helpful with the process. Highly recommend staying here!

Cons:

The tiny trash cans. Definitely could go bigger.

2026-04-16 • via Nuitee
K
KUMI • extended_group • jp
10
最高！
Pros:

何時でもスムーズにチェックインできるし、下にコンビニあるし、部屋も広くて快適。トイレとバスが独立しているのも最高。

2026-04-15 • via Nuitee
A
Alexandre • couple • be
9
Parfait pour un séjour à Tokyo sans une chambre minuscule !
Pros:

Très très bonne expérience dans cet établissement ! L’hôtel est idéalement situé, à proximité des parcs Tokyo Disneyland et pas loin du centre ville de Tokyo. Accessible facilement en bus, avec un arrêt juste devant l’hôtel.

Il propose également un service de navette gratuite pour Tokyo Disneyland & Tokyo DisneySea !

Les chambres sont très très grande, et bien équipée ! (Fer et planche à repasser, Sèche chaussure, matériel pour nettoyer ses chaussures, coffre fort, …) le personnel est très sympathique et prêt à aider à tout moment !

Le nettoyage de la chambre est fait tous les jours, les portes ne claquent pas, l’insonorisation est au top également !

Cons:

Il y a 2 laveries de 4 machines et 4 sèche-linge chacune. Cependant elles sont vites prises d’assaut. N’hésitez pas à sortir de l’hôtel, et une rue plus loin, vous trouverez une laverie très grande et indépendante.

2026-04-15 • via Nuitee
F
FUKA • couple • jp
10
また泊まりたい宿です。
Pros:

広々とした客室が良かったです。

Cons:

特にありません。

2026-04-14 • via Nuitee
C
Chiann shin • couple • tw
9
方便房間大
Pros:

位置

Cons:

沒有

2026-04-12 • via Nuitee
松井 • couple • jp
10
思い出に残る素敵な場所
Pros:

清潔さ、スタッフさんの接客の心地よさ

Cons:

特になし

2026-04-12 • via Nuitee
P
Philippa • family_with_children • au
8
Great value, big room, comfy beds.
Pros:

Beds comfy and big, Lawsons off the lobby, luggage transfer, free disney shuttle.

Cons:

Location next time would get place closer to disney or a train station.

2026-04-10 • via Nuitee
K
KASUMI • couple • jp
10
楽しませてくれてありがとうございました！
Pros:

とても寝やすかった
ご飯が沢山あって楽しく美味しかった
サプライズが楽しかったし嬉しかった

Cons:

なし

2026-04-06 • via Nuitee
B
Bree • family_with_children • gu
9
Highly Recommended for families looking for affordable accomodations neary Tokyo Disney
Pros:

Our primary reason for choosing this hotel was the close proximity to Disneyland and Disneysea. This hotel was wonderful for our group of 14 with 5 rooms. They were able to put us in adjacent rooms. The rooms were spacious and offered good storage and amenities. Full size bath products, a shoe dryer (which came in handy after day long rain at on of the parks), in room microwave and larger than normal hotel refrigerator with separate freezer. Lawson's Convenient Store is located in the lobby and open 24 hours a day. The free park shuttle runs all day long.

Cons:

The breakfast was okay but they don't change it up enough if you are staying for a while. We stayed 6 days.

2026-04-06 • via Nuitee
A
ATSUKO • family_with_children • jp
10
良かったです
Pros:

スタッフの対応が素晴らしい

Cons:

特になし

2026-04-06 • via Nuitee
R
Rebecca • family_with_children • au
9
Pros:

Proximity to Disneyland which was the main purpose stay, included free shuttle which simple process.
Lawsons onsite - great for after Disney snack 😝
Easy to get to from Narita airport with the limousine bus, and also easy to get to Tokyo public transport from Disneyland

2026-04-03 • via Nuitee
J
Julia • extended_group • us
10
Pros:

We stayed at Comfort Suites Tokyo Bay while we visited the Disney theme parks, the free shuttle and luggage storage was very convenient for our family of 6.

2026-04-02 • via Nuitee
A
ai • family_with_children • jp
10
2026-04-02 • via Nuitee
T
Tatsuhiro • couple • jp
10
心地いい
Pros:

定員さんの対応

Cons:

ない

2026-04-01 • via Nuitee
Y
Yuko • family_with_children • jp
8
快適
Pros:

お風呂、トイレが分かれており大変良かった
Wベットで広々して良かった

2026-03-31 • via Nuitee
J
James • extended_group • us
8
Biggest rooms on our trip
Pros:

Huge rooms

Cons:

Breakfast needed more protein selections

2026-03-31 • via Nuitee
稲辺 • family_with_children • jp
10
2026-03-30 • via Nuitee
A
Altea Calixtro • family_with_children • it
7
Pros:

staff e servizio impeccabili

Cons:

stanza troppo stretta

2026-03-27 • via Nuitee