Tru By Hilton Raleigh Durham Airport

Hotels
Tru by Hilton
8.7 (571 reviews)
350 Airgate Drive , Morrisville , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.3
Some concerns about room cleanliness and maintenance issues mentioned.
Service
9.3
Exceptional service noted, particularly from staff members Deborah, Melinda, and Kayla.
Location
8.8
Convenient location mentioned for airport access.
Room Quality
8.3
Room quality was good, but some issues with comfort and noise reported.
Amenities
8.8
Standard amenities available with some positive feedback on breakfast.
Value for Money
8.8
Generally good value for the price, although some dissatisfaction expressed.
Food and Beverage
8.3
Breakfast was described as average with limited options.
Overall Experience
9
Overall warm and welcoming stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:44

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Situated just a short distance from popular attractions like PNC Arena and the North Carolina Museum of Art, Tru By Hilton Raleigh Durham Airport offers easy access to the best of Morrisville.

Comfortable Rooms: Relax in well-equipped rooms featuring modern amenities such as flat-screen TVs, private bathrooms, and complimentary WiFi, ensuring a comfortable stay for all guests.

Entertainment Options: Unwind and have fun with the on-site billiards facilities, perfect for a leisurely evening at the hotel.

Experience comfort and convenience at Tru By Hilton Raleigh Durham Airport. Book your stay now for a memorable visit to Morrisville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 571 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
A
Angela couple us
10
Great stay, see above. We will be back!
Pros:

Close to the airport, clean, comfortable. Shuttle driver was informed and very pleasant, and Janay at the front desk was very welcoming and helpful. We liked that we were able to keep our vehicle in a safe place during our trip, as we stayed at Tru before AND after flying out of the country.
Breakfast on both occasions was fresh and plentiful. We appreciate things like this.

Cons:

N/A. This hotel will be our new go-to when traveling from RDU

2026-01-23 via Nuitee
H
Hildur family_with_children is
7
Clean and big rooms, decent for what I was looking for.
Pros:

Clean and nice rooms. Bed comfy and big. Just what I needed. In general good !

Cons:

Pancakes and coffee was fine, Eggs were aweful and not much of just fruits and healty options. I have never seen before plastic and paper plates and cutlery being used at a decent hotel, it was tacky and cheap which I do not expect from the name Hilton
There was a lot of sounds from the aircon in the room.

However, I needed a bed for one night at an airport hotel, this is a solid and clean option.

2026-01-23 via Nuitee
J
Jacob solo_traveller us
9
Overall a warm and welcoming stay and would return in the future if in the area.
Pros:

The breakfast was good. It is the typical hotel spread and as all it is not exceptional, but, there was enough of options that I put together something that worked. The staff was always there to keep it neat and clean as well as stocked. Overall, the front desk staff (they were the staff that I interacted with most) were amazing and could not have been more attentive and were very kind to me while I was there. They get the highest rating from me! I also noted they treated every customer the same - kudos to them!!!!

Cons:

The selection of stations on the TV was not special and I struggled to find something to watch. The GFI outlet for the refrigerator kept tripping leaving items in it to get warm. This happened 3+ times and since I know how they work, I reset it myself, but I did also let the front desk know it needed attention.

2026-01-20 via Nuitee
K
Kamesia couple us
10
2026-01-20 via Nuitee
K
Kat couple us
8
2026-01-19 via Nuitee
J
Jenn couple us
1
Not good would like a refund for the inconvenience
Pros:

Nothing

Cons:

There wasn’t any water pressure , people were noisey and wasn’t what I expected bed was uncomfortable left my trip early bc I couldn’t stay there any longer

2026-01-19 via Nuitee
G
Gloria family_with_children us
9
2026-01-19 via Nuitee
C
Cristal Dyane family_with_children pr
10
2026-01-19 via Nuitee
M
Mazine solo_traveller us
10
Enjoyed friendly service and atmosphere of the hotel
Pros:

Breakfast very good and light and fullfilling

Cons:

Room very clean and comfortable

2026-01-19 via Nuitee
M
Michelle solo_traveller us
4
Disappointing, frustrating and met with negative consequences
Cons:

I left a wake up call for 6a because I can’t hear my phone alarm. I woke up at 8 in a panic and missed my flight to Spain. They said the computer was done and I should have set an alarm on phone. They gaslighted me and never apologized. It cost me hundreds of dollars to fix everything.

2026-01-19 via Nuitee
R
Ronald family_with_children us
10
2026-01-18 via Nuitee
C
Charmaine couple us
1
2026-01-11 via Nuitee
T
TaKayla solo_traveller us
10
I had so much fun at this location. This was a solo trip for my birthday and I really enjoyed it.
Pros:

super comfortable! greattttt breakfast omgggg

2026-01-11 via Nuitee
J
Jessica couple us
10
Pros:

Everyone was kind. Rook was clean and kept well.

Cons:

Kids being up late but what can staff do?

2026-01-03 via Nuitee
D
DivaLusy Family Vero Beach, Florida
8
Quick and sufficient
Pros:

Needed a place last minute due to a delayed flight. They immediately sent over a shuttle at 12:00am. Tara the shuttle driver was there quickly and very welcoming. The hotel is clean. They offer free breakfast. The lobby is very inviting and they had lots of board games to play. The beds were comfy. The room didn’t have a microwave which was a bummer. The wooden platform that the mattress sits on wasn’t clean very well. Other than that, the water was hot in the shower. The stay was great! Will stay again. Shuttle ride was less than 5 minutes to the hotel.

2025-12-31 via Tripadvisor
A
Adriana family_with_children ca
10
2025-12-30 via Nuitee
G
Guðrún couple is
9
2025-12-27 via Nuitee
G
Guðrún solo_traveller is
9
2025-12-27 via Nuitee
S
sandrabQ7652SM Family
10
Loved our stay here and highly recommend
Pros:

Tara was amazing. She came and picked us up at the airport. Welcomed with a warm and beautiful smile. She is a beautiful person.

Tara was just as welcoming and friendly answered all our questions. Another beautiful person

2025-12-10 via Tripadvisor
B
belizehasmyheart Family Cary, North Carolina
8
4.5 stars
Pros:

Our son was taking an architecture camp at NC state and although we live about an hour from campus, we decided to take a little weekend away. The price was affordable and we didn't want to be near campus where it is very busy. Nice clean room. It was super small in comparison to other hotel rooms. Not much walking room from the bed to the opposite wall. Would be okay for a night or 2. Perfect hotel for an early morning flight to catch. My son and husband enjoyed the breakfast. The toiletries smelt amazing! Especially the soap. Shower looked small but was spacious enough and water hot and pressure was great. Toilet seat was very lose so we had to be careful wiping... overall, 4.5 stars from us

2025-12-09 via Tripadvisor