Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Good concept
Cons:
Stains in rooms
Dirty areas
Unprofessional cleaning staff

Categories

Cleanliness
5.7
Mixed reviews on cleanliness, with some guests mentioning stains and dirty areas.
Service
7
Service received mixed feedback, with some guests mentioning unprofessional behavior from cleaning staff.
Location
8.8
Highly praised location, with guests appreciating the property's central position.
Room Quality
6.5
Rooms received mixed feedback, with mentions of maintenance issues and cleanliness concerns.
Amenities
6.5
Limited information provided on amenities, with no specific positive or negative mentions.
Value for Money
7
Mixed opinions on value for money, with some guests feeling it was reasonable for the location.
Food and Beverage
7.5
Food and beverage services received positive feedback, especially breakfast offerings.
Overall Experience
7
Guests reported a mixed overall experience, with considerations on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-06 00:17

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and enjoy the 24-hour health club, outdoor pool, and sauna for ultimate relaxation.

Dining Options and Refreshing Beverages
Experience delectable meals at 4 restaurants, or opt for 24-hour room service and snacks from coffee shops. Sip drinks at the poolside bar or chic lounges.

Elegant Rooms and Convenient Facilities
144 air-conditioned rooms with kitchens, memory foam beds, and private balconies offer comfort. Benefit from a 24-hour business center, dry cleaning, and free parking.

Unwind at Cape Royale - WHosting and savor the premium services near major attractions in Cape Town.

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

8.2
Based on 51 reviews
Cleanliness: 5.7
Service: 7
Location: 8.8
Room Quality: 6.5
Amenities: 6.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 7
S
Steffaney
10
Hosting perfect
Pros:

Hosting apartment was very nice. The host made the welcome easy and reply quickly to questions.

2025-05-07 • via Nuitee
A
Adesoye
6
Pros:

The property was well located
. The concept is good. My apartment 216 needed to be better cleaned. On check in, the apartment was not cleaned to my satisfaction. Fridge had stains if food. Rug was dirty as vacuum wasn't working. Shower was grimmy and sheets werent thw best. There were stains. Over the 8 day stay cleaner came in once, was unprofessional asked for money which i gave her. Cape royal concept is good. I wouls sray again, but it depends on the apartment as they are independently owned which determines the management

2025-02-16 • via Nuitee
V
Verified traveler
10
A pleasure
Pros:

Very nice, have already booked my next stay

2024-07-29 • via Nuitee
V
Verified traveler
10
Cosy and contemporary
Pros:

Very nice short stay in an elegant space. Really enjoyed the convenience of the surrounding area as well, with the Woolworths grocery and all the restaurants and coffee shops literally within a 30 second walk proximity.

2024-07-29 • via Nuitee
C
CINDY WOO SHING HUI
2
No heater during winter
Pros:

It was winter, there was NO heater, rooms were FREEZING

2024-07-24 • via Nuitee
M
Malikah
10
Gorgeous suite and superb location
Pros:

Location in the heart of Green Point is the best in Cape Town. Building had many cute eateries on site and there was a Woolworths grocery right next door as well. Luxurious property that allows you to spread out and get uber comfortable.

2024-05-24 • via Nuitee
F
Farea • family
10
Pros:

Pristinely clean and beautiful property. Will gladly stay again

2024-05-24 • via Nuitee
G
Georgio • partner
4
Pros:

This is not a hotel, its a weird setup where it feels like someone bought this building and is renting out the rooms and hired a private security company to be at the reception just for security and nothing else.
Anything we wanted we had to speak to our ‘agent’, no one else could help us with anything not even the simple things. And this agent is 1 guy trying to run the whole show alone just running around and cant keep up. We needed help in the room with some issues and he kept telling us im there in 2 min, im on my way, 5 min ill be there and finally we waited for him for 3 hours
I do not recommend unfortunately

2024-05-20 • via Nuitee
R
REYNALDO
6
Pros:

Was not a very good water leaking from the floor had to spend the whole weekend until check-out with a bucket in the middle of the kitchen to avoid the drippings to go all over the counter and floor. Power for the AC and stoves goes away for long periods of the day due to building power surcharge. The property is nice but needs urgent fixings.

2024-02-05 • via Nuitee
V
Verified traveler
10
Incredible New Years Stay
Pros:

Stunning hotel & property. Exceptional in every way. Staff is friendly, professional and attentive. Beautiful room and views. We had a wonderful stay. As good as it gets … !!!

2024-01-14 • via Nuitee
V
Verified traveler
10
Stunning property in a fabulous location
Pros:

Beautiful property in excellent location near everything. Wonderful transportation options available. Beautiful pool and waterfront setting. Also full load-shedding backup in all the WHosting suites, which is so important.

2024-01-14 • via Nuitee
K
Kefentse
2
Fraud and scheming , that’s all I have to say
Pros:

The most horrible stay I have ever stayed in my life , because my family and I were changed to the place I never paid to. No service, no cleanest, no towels or clean bed lines for the whole of our stay . David Watts never responded at all to our concerns , just read the messages and stay quite and I paid a lot of money to stay there .

2024-01-08 • via Nuitee
N
Nawatu • family
10
Pros:

Amazing and we plan to come back because of the amazing service provided by Tinashe.

2023-12-17 • via Nuitee
J
Jacqueline
10
Pros:

I loved my stay-excellent apartment with every convenience- easy check in- check out. Excellent location with lots of great restaurants and shops and close to both the waterfront and CBD.

2023-10-16 • via Nuitee
T
Temitayo
10
Pros:

Great location and super comfortable rooms.

2023-09-15 • via Nuitee
G
Gavin
8
Pros:

The WHosting property excluded breakfast. I made enquiry prior and it was overlooked. Only on asking Warren he indicated it was excluded despite being in the settings that it is included.
Plus points for booking in early but its an apartment stay set up - not a hotel.
No view of the mountain. Obscured
Large apartment. Entry door is noisy

2023-09-02 • via Nuitee
D
Damian • family
2
Pros:

The accommodation itself was fine. On our last night the fire alarm went off in error. It was what happened next that means I am giving this property a 1 star rating.

We followed the fire exit signs only to find a locked door at the end of the exit. We retraced our steps to follow a different exit sign that took us out into the car park. Here the gates were locked, stopping us exiting onto the road. We re-entered the building (something you should never have to do) to follow another fire exit and were eventually directed out of the building by the kitchen staff.

I have raised this with Expedia and suggested that they should not send people to this property until they have satisfied themselves it is safe. At the time of writing this I have yet to receive a satisfactory response from Expedia.

2023-08-31 • via Nuitee
V
Verified traveler
10
Beautiful accommodation
Pros:

Spacious rooms and great facility (kitchen utensils and even washing machine) Furniture was also nice. Staff was very welcoming and helpful.

2023-05-09 • via Nuitee
V
Verified traveler
10
Fantastic stay and no load shedding!
Pros:

Had a fabulous time at the Royale, suites were spacious, clean and well equipped. Plenty to do in both the building and the area and so much within an easy walking distance. And the best part of the whole stay is that there was NO LOAD SHEDDING (rolling power outages). This was the only property during our stay that was not affected and absolutely everything in both the suite and the building worked as normal, so there was no impact at all.

2023-05-09 • via Nuitee
V
Verified traveler
10
Great for a business or leisure trip, Stunning
Pros:

Good location, Large suite, Nice Decor at the lobby and corridor.

2023-05-09 • via Nuitee