Can Bordoy Grand House Hotel GL Preferred Hotel

Hotels
9.4 (321 reviews)
Cl Forn de La Gloria, 14 , Palma de Mallorca , es

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Cons:
Cleanliness issues
Lack of room amenities

Categories

Cleanliness
7.84
The cleanliness was concerning, with hair found in the soap package and unhygienic conditions reported.
Service
10
Staff were consistently praised for their exceptional service and dedication.
Location
10
The location was frequently mentioned as convenient and superb.
Room Quality
8.84
Some rooms were criticized for safety issues and not matching the advertised quality.
Amenities
9.84
Amenities were good but not exceptional according to guest feedback.
Value for Money
8.84
Many guests felt the pricing was high compared to the overall experience.
Food and Beverage
9.84
The food received mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
10
Overall, guests had a memorable experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:27

Property Description

Luxurious Suites with Individual Air Conditioning
Experience the epitome of luxury at Can Bordoy Grand House & Garden with spacious suites featuring a seating area, private bathroom, and individually-controlled air conditioning for your comfort.

Spacious Living Areas and Gourmet Dining
Indulge in the grandeur of our property with spacious living areas, a cozy fireplace, and a library to unwind. Treat your taste buds at our a la carte restaurant open daily, offering delectable dishes to satisfy every craving.

Year-Round Climatized Swimming Pool
Relax and rejuvenate at our pools located in the large garden and rooftop, both climatized for your enjoyment throughout the year. Don't miss out on this oasis in the heart of Palma de Mallorca. Book your stay now!

Important information:

Please note that the valet service is available from 7:00h - 23:00h free of charge.In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 69 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 85 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 165 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 90 per person per night when using an available extra bed.
    Adults stay for € 170 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 321 reviews
Cleanliness: 7.84
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 9.84
Value for Money: 8.84
Food and Beverage: 9.84
Overall Experience: 10
C
Catherine • couple • es
9
Beautiful garden, quiet oasis, exceptional restaurant
Pros:

Location, outside garden/terrace, restaurant, helpful staff

2026-04-24 • via Nuitee
J
Jessica • family_with_children • ch
10
2026-04-24 • via Nuitee
R
Riju • family_with_children • es
10
The hospitality at this hotel is remarkable. It is a perfect example of how people and relationships
Pros:

The hospitality at this hotel is remarkable. It is a perfect example of how people and relationships can transform an experience. The staff were so warm, attentive, and genuinely welcoming that any small inconveniences simply faded into the background. The service was consistently quick, friendly, and of the highest standard. Their team creates an atmosphere where you feel genuinely cared for, which made the stay feel special rather than just comfortable.

Cons:

Not much actually. There were few inconveniences here and there, but nothing that felt significant. Either they were quickly resolved, or the overall experience was that great that these were very easily overlooked.

2026-04-23 • via Nuitee
N
Natalie • family_with_children • gb
10
Wonderful short trip loved the hotel and will return!
Pros:

Central location but quiet. Great staff

Cons:

It’s a combination of old school
Glamour but expect it to be a little rustic and curtains everywhere very clever use of space and smoke and mirrors not a great breakfast. Wouldn’t bother with it again but great cafes nearby so enjoy!

2026-04-14 • via Nuitee
P
Patrick • solo_traveller • fr
9
Pros:

un lieu emouvant authentique chargé de charme et surtout un personnel a la fois serviable, prévenant et efficace...le tout avec gentillesse

Cons:

un lit hightech au reglage trop sophistiqué pour moi et dont sans doute je n'ai pas su tirer profit

2026-04-12 • via Nuitee
M
MARIA EMILIA • extended_group • no
10
Muchas felicidades
Pros:

Un lugar precioso, encantador el personal fabuloso

2026-04-09 • via Nuitee
C
Christophe • couple • fr
10
À refaire
Pros:

Emplacement cœur de ville, le personnel

Cons:

Accès voiture pas facile, mais parkings proches

2026-04-08 • via Nuitee
• couple • gb
9
2026-04-08 • via Nuitee
K
karen • couple • gb
9
2026-04-05 • via Nuitee
J
Jörg • solo_traveller • de
10
Perfekt
Pros:

Ich hatte schon viele Hotels, dieses jedoch toppt einiges, wunderbare Architektur details, einfach perfekt. Die Gastronomie ein Highlight!

Cons:

?

2026-04-02 • via Nuitee
G
Graham • extended_group • gb
10
Pros:

Staff were great, very friendly, attentive and courteous.
Facilities are also great and the hotel along with the team are worthy of five stars.
Location is also very convenient.

Cons:

I had to leave!

2026-03-31 • via Nuitee
S
Sebastian • couple • it
10
Coccolati
Pros:

Cibo curato e di qualità quasi eccellente.

Cons:

Strutture impeccabile, perdonale magnifico e cura di ogni dettaglio.

2026-03-31 • via Nuitee
M
Mark • solo_traveller • ch
8
2026-03-26 • via Nuitee
M
María Jesús • couple • es
10
Especial estancia en pareja
Pros:

La habitación estaba muy cuidadosa y originalmente diseñada, te sentías muy especial en ella, con todas las comodidades que puedas imaginarte y más. La ubicación es inmejorable, resulta fácil acceder en coche y dar un paseo por el centro.

Cons:

Nada

2026-03-16 • via Nuitee
L
Lynn • couple • gb
10
2026-03-02 • via Nuitee
S
Susanne • solo_traveller • de
9
Grandios
Pros:

Eine grandiose Lage, extrem nettes Personal und tolles Essen.
Wenn man den Wagen selbst in die Garage fährt gibt es Rabatt, wo gibt es das schon.
Tolles Hotel

2026-03-01 • via Nuitee
D
denise • couple • es
10
Perfect 👌
Pros:

Felt like staying in a private home with lots
Of people looking after you . And the spa for 2 experience is very unique

Cons:

Nothing - but plan your entry to the property it’s in a no entry area in Palma so if y ok u go by car, let the staff know in advance

2026-02-23 • via Nuitee
M
Mike • couple • de
10
2026-02-22 • via Nuitee
S
Sofia • family_with_children • gb
10
Absolutely luxurious and very comfortable stay, exceeded all expectations!
Pros:

Our stay was absolutely fabulous. The hotel is very beautiful and the staff are really thoughtful and caring an go out of their way to be helpful, we felt thoroughly spoilt ! The location is central but still very quiet for a lovely nights sleep !

Cons:

The hot tub was not operating the first three days we were there so we could only enjoy it for one day, which was a shame.

2026-02-22 • via Nuitee
E
Eileen • couple • gb
10
2026-02-11 • via Nuitee