Choice City Hotel

Hotels
8.7 (139 reviews)
L9 - Mall BG Junction Jl. Bubutan 1-7 , Surabaya , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Difficult access
Aging amenities

Categories

Cleanliness
7.91
Multiple reviews mention issues with cleanliness, such as hair on the floor and dirty sheets.
Service
9.38
Many reviews praise the friendly and helpful staff.
Location
8.92
Convenient location inside a mall, with various amenities and attractions nearby.
Room Quality
8.37
Rooms are generally comfortable and well-furnished, though some mention problems like the shower setup.
Amenities
8.4
Hotel amenities are decent but noted that some facilities are aging.
Value for Money
8.86
Guests believe they received good value for the price paid, particularly in relation to location.
Food and Beverage
8.91
Breakfast received positive remarks for its variety and quality.
Overall Experience
8.88
General sentiment is positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:21

Property Description

Garden Views and Fitness Center
Choice City Hotel offers a serene setting with a beautiful garden and a fitness center for guests to unwind and stay active during their stay.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Choice City Hotel is equipped with free WiFi, a flat-screen TV, and a private bathroom, ensuring a comfortable and convenient stay for all guests.

Family-Friendly Features
With a children's playground on-site, Choice City Hotel is the perfect choice for families looking for a fun and relaxing getaway in Surabaya.

Experience the perfect blend of comfort and convenience at Choice City Hotel. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 139 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 8.88
B
Bencze • solo_traveller • hu
10
Pros:

Nice view from the 9 th floor.
Good breakfast. Nice,clean room.

2026-09-19 • via Nuitee
K
Kiet • extended_group • nl
7
2026-09-19 • via Nuitee
A
Annika • couple • de
10
Empfehlenswertes Hotel, gute Lage
Pros:

Tolle Lage direkt in einem Einkaufszentrum mit vielen Einkaufs- und Verpflegungsmöglichkeiten (Supermarkt, diverse Restaurants). Das Hotel liegt in der obersten Etage mit tollem Ausblick auf die Stadt. Das Zimmer war geräumig, hell und komfortabel. Preis-Leistungsverhältnis passt.

Cons:

Das Zimmer hätte etwas sauberer sein können (Haare auf dem Fußboden, war aber leider in mehreren Unterkünften eine Schwachstelle).

2026-09-19 • via Nuitee
A
Adam Standley • solo_traveller • gb
9
2026-09-16 • via Nuitee
C
Chinthake • solo_traveller • au
7
Pros:

Staff, location

Cons:

Food

2026-09-16 • via Nuitee
C
Chinthake • solo_traveller • au
7
Pros:

Location, staff

Cons:

Food quality.

2026-09-16 • via Nuitee
G
Giulia Maria • solo_traveller • it
10
2026-09-14 • via Nuitee
M
Muhammad • solo_traveller • my
10
2026-09-06 • via Nuitee
T
Temple • couple • au
10
Pros:

Looks exactly like the photos. Clean, modern, lovely staff. Mineral water, towels, linen, tea and coffee replaced every day. Very big bed and so comfy!!! The location is also perfect. Loved loved loved everything

2026-08-31 • via Nuitee
X
Xhanne • solo_traveller • be
7
Pros:

Goeie locatie en behulpzaam personeel

Cons:

Het is wat verouderd, zo zaten er bijvoorbeeld gaten in de laken en liep de douche niet helemaal door.

2026-08-25 • via Nuitee
A
Anne-Lise • couple • fr
9
Très bien
Pros:

Chambre confortable !

Cons:

Pas si simple de se repérer dans le mall mais c’est le jeu, tout est à disposition c’est très pratique !

2026-08-22 • via Nuitee
V
Veronika • solo_traveller • ru
7
2026-08-21 • via Nuitee
S
Sachiko • solo_traveller • jp
8
2026-08-21 • via Nuitee
M
Marta • family_with_children • it
7
Notte a Surabaya
Pros:

L’idea di un hotel all’interno di un centro commerciale è buona ed è molto comodo avere negozi e posti in cui mangiare a portata di mano.
I letti sono comodi e le lenzuola pulite.

Cons:

La pulizia e la manutenzione generale potrebbe essere migliorata. Avevamo piccoli insetti in stanza e negli angoli era meglio non guardare…

2026-08-18 • via Nuitee
H
Helena • couple • ie
10
2026-08-15 • via Nuitee
D
delphine • solo_traveller • fr
10
Halte de grand confort.
Pros:

Très belle adresse, un hôtel très confortable, un personnel irréprochable, un petit déjeuner buffet excellent.
Merci pour votre accueil.

Cons:

Rien

2026-08-08 • via Nuitee
S
Salim Shannan Ali • solo_traveller • om
7
The best in the Hotel are it’s people, extremely helpful and friendly, they went all the way to print and scan some busi
Pros:

It’s is in a mall with food court and allot of verity

2026-08-06 • via Nuitee
J
jessica • solo_traveller • fr
10
Excellente adresse!
Pros:

Très facile à trouver.
Personnel adorable. Literie très confortable, douches chaudes avec pression.
Le petit déjeuner en buffet est délicieux.
Et un très bon rapport qualité prix
Une très bonne adresse!!

Cons:

Rien, tout était parfait!

2026-08-06 • via Nuitee
L
Livia • family_with_children • it
7
Pros:

Albergo al nono piano di un centro commerciale comodo per cenare con i bambini

Cons:

Pulizia: avevo le formiche sul lavandino del bagno e la mattina anche nel pavimento della camera

2026-08-06 • via Nuitee
G
Gwenoline • solo_traveller • fr
9
2026-08-02 • via Nuitee