Hotel Agua Nativa

Hotels
8.3 (1676 reviews)
Avenida los Castaños 5 , Puerto Varas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Comfortable beds
Cons:
Poor ventilation
Dampness in room
Problems with shower

Categories

Cleanliness
7.76
Issues mentioned with dampness and odor in the room.
Service
9.23
Generally positive feedback about staff and service.
Location
9.27
Location praised for its views and peaceful atmosphere.
Room Quality
7.22
Some rooms experienced issues with maintenance and amenities.
Amenities
8.25
Amenities noted but there were requests for enhancements.
Value for Money
8.21
Decent value considering the overall experience.
Food and Beverage
7.76
Breakfast and dining options could be improved.
Overall Experience
8.73
Positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:23

Property Description

Luxurious Accommodations

Indulge in comfort and style at Hotel Agua Nativa, located in the heart of Puerto Varas. Each room features a flat-screen TV with satellite channels and a private bathroom with complimentary toiletries.

Exceptional Service

Our dedicated staff at the 24-hour front desk is committed to making your stay unforgettable. Whether you need assistance with booking tours or recommendations for local attractions, we are here to help.

Convenient Location

Explore the nearby Pablo Fierro Museum and Raddatz House, or try your luck at Dreams Casino just a short distance away. With Sagrado Corazón de Jesús Church and El Tepual Airport also within reach, Hotel Agua Nativa is the perfect choice for your stay in Puerto Varas.

Book your stay at Hotel Agua Nativa now and experience the best of Puerto Varas!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$34 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1676 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
R
Rojas Aguilera • solo_traveller • cl
4
2026-05-14 • via Nuitee
L
Luna • extended_group • cl
10
Linda y cálida estancia en Puerto Varas
Pros:

El lugar la decoración, la atención, el desayuno con buena opción sin gluten

Cons:

Sin comentarios, todo increíble

2026-05-13 • via Nuitee
M
Marisa • couple • cl
7
2026-05-13 • via Nuitee
C
Cristian • solo_traveller • cl
10
2026-05-11 • via Nuitee
R
Ríos • solo_traveller • cl
8
2026-05-11 • via Nuitee
R
Rivas • couple • cl
4
Decepcionante
Pros:

El pie de limon estaba rico

Cons:

El desayuno me pareció estándar, el jugo parecia en polvo y poca variedad.

2026-05-09 • via Nuitee
D
Daniela • couple • ar
10
Fantástica
Pros:

Todo!

Cons:

Nada todo estaba impecable y bien

2026-05-07 • via Nuitee
J
Javier • couple • cl
10
2026-05-07 • via Nuitee
I
Ignacio • extended_group • cl
10
Experiencia cálida
Pros:

Siii un lugar increíble, una gran experiencia, tiene tinaja y la dejaron caliente para utilizarla lo cual fue genial en la madrugada con lluvia.
El personal muy amable. Recepción 24/7 y el desayuno muy rico. Los pasteles los hacen ahí mismo y estaban deliciosos.

Cons:

Me pareció todo en buen estado. No hay lago negativo

2026-05-07 • via Nuitee
G
Gabriel • solo_traveller • ar
10
2026-05-06 • via Nuitee
J
javier • couple • cl
7
Pros:

Decoración y desayuno

Cons:

La ubicación se encontraba retirada del centro y la entrada era muy muy pendiente era difícil el
Acceso si uno va caminando y no en vehículo

2026-05-06 • via Nuitee
J
Javier • couple • ar
8
2026-05-06 • via Nuitee
A
AMIR SELIM • couple • cl
3
Gotera nocturna
Pros:

El personal fue amable

Cons:

La habitación tipo cabaña tenía gotera, nos despertamos a las 5 de la mañana con esa sorpresa, y afuera llovía a cántaros. Preferimos dormir ahí y nos devolvieron el 50%, sin embargo, no compensa en absoluto el NO DESCANSO que tuvimos. Los utensilios del desayuno estaban sucios.

2026-05-04 • via Nuitee
M
Matias Alejandro • couple • cl
9
2026-05-04 • via Nuitee
D
Dalila • solo_traveller • cl
9
Desayunó riquísimo
Pros:

El personal muy amable el desayuno excelente muy completo y muy rico. La pieza amplia, cama blanda.

Cons:

El agua de la ducha sale tibia fría

2026-05-03 • via Nuitee
B
Brian • couple • cl
9
Pros:

Excelente ubicación, flexibles y predispuesto a dar un servicio de calidad. Lugar confortable y buen desayuno.

2026-05-01 • via Nuitee
M
Mendez • couple • cl
5
2026-04-30 • via Nuitee
C
Cameron • couple • au
10
Excellent
Pros:

Staff were amazing
Great comfortable place
Loved the setting and the feel of the place
Suite room was quiet and amazing and comfortable
The receptionist is a star.

Cons:

No complaints

2026-04-30 • via Nuitee
G
Giovanni • extended_group • gt
9
Hotel cómodo y agradable, buena relación calidad-precio
Pros:

Tranquilo, espacioso, limpio., buen desayuno.

Cons:

No recuerdo nada que no me haya gustado.

2026-04-30 • via Nuitee
N
nora • solo_traveller • ar
9
2026-04-29 • via Nuitee