Hotel Agua Nativa

Hotels
8.3 (1535 reviews)
Avenida los Castaños 5 , Puerto Varas , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Comfortable beds
Cons:
Poor ventilation
Dampness in room
Problems with shower

Categories

Cleanliness
7.76
Issues mentioned with dampness and odor in the room.
Service
9.23
Generally positive feedback about staff and service.
Location
9.27
Location praised for its views and peaceful atmosphere.
Room Quality
7.22
Some rooms experienced issues with maintenance and amenities.
Amenities
8.25
Amenities noted but there were requests for enhancements.
Value for Money
8.21
Decent value considering the overall experience.
Food and Beverage
7.76
Breakfast and dining options could be improved.
Overall Experience
8.73
Positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:23

Property Description

Luxurious Accommodations

Indulge in comfort and style at Hotel Agua Nativa, located in the heart of Puerto Varas. Each room features a flat-screen TV with satellite channels and a private bathroom with complimentary toiletries.

Exceptional Service

Our dedicated staff at the 24-hour front desk is committed to making your stay unforgettable. Whether you need assistance with booking tours or recommendations for local attractions, we are here to help.

Convenient Location

Explore the nearby Pablo Fierro Museum and Raddatz House, or try your luck at Dreams Casino just a short distance away. With Sagrado Corazón de Jesús Church and El Tepual Airport also within reach, Hotel Agua Nativa is the perfect choice for your stay in Puerto Varas.

Book your stay at Hotel Agua Nativa now and experience the best of Puerto Varas!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$34 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1535 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
A
Alina couple uy
7
Pros:

La atención de varios recepcionistas fue muy buena y amable.

Cons:

Me hubiera gustado que hubiera alguna actividad para realizar dentro del hotel teniendo en cuenta la gran cantidad de días de lluvia de la zona.

2026-04-02 via Nuitee
F
fernando solo_traveller ar
8
Pros:

La ubicación, la ambientación.

Cons:

Podría mejorar un poco el desayuno y el precio me pareció elevado.

2026-04-02 via Nuitee
D
DANAE couple cl
8
Pros:

La vista del comedor y las camas son comodas

Cons:

El desayuno lo encontre basico y no tan buenos productos.
Demasiado olor a desodorante ambiental.

2026-04-01 via Nuitee
D
Daiana couple uy
10
Muy buen hotel
Pros:

Hermoso lugar, habitaciones amplias, comida rica, el desayuno está servido a la mesa cuando llegas pero te cambian lo que deseas según tus preferencias. El personal es muy amable y servicial. Está bien ubicado, tiene estacionamiento propio y las vistas al lago son muy bonitas.

Cons:

Todo estuvo muy bien

2026-03-31 via Nuitee
F
Francisca couple cl
10
2026-03-31 via Nuitee
B
Boris couple us
9
2026-03-31 via Nuitee
D
Daiana couple uy
10
Pros:

Todo espectacular

Cons:

Nada

2026-03-31 via Nuitee
C
Claudia extended_group cl
10
Muy buena opción
Pros:

Precio y ubicacion

Cons:

Detalles como falta de perchas en el baño para las toallas

2026-03-30 via Nuitee
A
AlejFR couple uy
10
Pros:

Nos encantó, lugar tranquilo,con unas lindas vistas al lago. Muy lindo ambientado y decorado. La habitacion super amplia y la cama muy comoda. El desayuno abundante y rico. Los chicos de recepción muy amables y nos dieron información de lugares para conocer. Las chicas del comedor muy atentas y amables. Todos ellos super educados. Gracias hicieron nuestra estadía muy agradable 😊 🇺🇾

2026-03-30 via Nuitee
S
Sebastian couple cl
9
Muy buena
Pros:

Muy lindo el hotel y las instalaciones

Cons:

Se escuchaba harto ruido fuera de las habitaciones

2026-03-30 via Nuitee
C
Cristian couple cl
10
Excelente Hotel
Pros:

Si, muy bello

Cons:

Todo bien.

2026-03-30 via Nuitee
M
Micaela family_with_children ar
9
Pros:

La vista y el confort del lugar

2026-03-30 via Nuitee
E
Esteban couple cl
9
2026-03-29 via Nuitee
P
Pavan solo_traveller us
8
Great value for money!
Pros:

Very helpful staff. Good restaurant.

Cons:

A bit old, and a bit far from downtown.

2026-03-29 via Nuitee
V
Viviana solo_traveller cl
10
2026-03-28 via Nuitee
M
marcelo couple cl
7
2026-03-28 via Nuitee
F
FRANCISCO couple cl
8
2026-03-27 via Nuitee
N
Nancy couple ar
10
2026-03-26 via Nuitee
M
miguel couple cl
8
2026-03-26 via Nuitee
A
Alicia couple cl
9
Pros:

Todo ok

Cons:

Nada

2026-03-23 via Nuitee