Kota Kinabalu Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.6 (844 reviews)
Lot G-23A, Jalan Tun Fuad Stephens , Kota Kinabalu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good service
Spacious rooms
Pleasant location
Cons:
Cleanliness issues
Noise from outside
Inconsistent maintenance

Categories

Cleanliness
7.81
Several mentions of unclean areas and poor housekeeping.
Service
9.28
Overall positive mentions about staff attentiveness and friendliness.
Location
8.82
Convenient location with easy access to nearby attractions.
Room Quality
8.27
Mixed reviews; comfortable bed but some concerns about noise and maintenance.
Amenities
8.8
Nice amenities such as pools and dining options, though some improvements needed.
Value for Money
8.26
Some guests felt the experience did not meet the expectations for a 5-star hotel.
Food and Beverage
8.81
Positive feedback on breakfast variety and quality, minor complaints about specific items.
Overall Experience
8.78
Overall satisfactory stay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Amenities
Experience comfort and convenience with a range of upscale amenities including an outdoor swimming pool and a fitness centre.

Culinary Delights
Indulge in a culinary journey at our on-site restaurant offering delicious dishes with room service available 24/7.

Prime Location
Conveniently located just 800 metres from Filipino Market Sabah, our hotel offers easy access to popular attractions and the airport.

To book your stay at Kota Kinabalu Marriott Hotel and enjoy unparalleled luxury and hospitality, visit our website now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 170 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 844 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
F
fay • family_with_children • kw
8
2026-04-20 • via Nuitee
K
Kung-Chi • family_with_children • tw
10
Pros:

房間內的裝潢漂亮，寬闊的空間

2026-04-14 • via Nuitee
M
Mohd ari nadzrah • family_with_children • my
10
2026-04-12 • via Nuitee
M
MATHILDA • couple • my
8
We had a good view of the sea albeit from our room on the ground level.
Pros:

The location by the sea.

Cons:

The room was dated.

2026-04-11 • via Nuitee
C
Choo • solo_traveller • my
9
2026-04-10 • via Nuitee
L
Libor • solo_traveller • cz
8
2026-04-08 • via Nuitee
K
Karen • couple • my
8
2026-04-05 • via Nuitee
C
Cherral Chan • family_with_children • my
10
2026-04-04 • via Nuitee
T
Teck Leong • family_with_children • sg
8
2026-04-02 • via Nuitee
J
Jasman • couple • my
9
2026-03-31 • via Nuitee
A
Azril Azalan • family_with_children • my
9
2026-03-31 • via Nuitee
C
Christopher • family_with_children • gb
10
2026-03-28 • via Nuitee
Y
Yuk Shing • couple • hk
8
Pros:

Location
Sea View
Good air conditioning
Staff are helpful and thankful.

Cons:

We want to order a connecting room. But the sea view single-bed room can only connect to king suite. We should order additional bed instead of two separate single-bed rooms.

2026-03-11 • via Nuitee
N
Noor Ezza Varhana • solo_traveller • sg
7
Pros:

Unsure, we had so many inconveniences upon arrival

2026-03-08 • via Nuitee
H
Harif • solo_traveller • bn
8
good stay except the check out spoilt it all. no one was concern about my queries as to why the ho
Pros:

spacious, clean and good view

Cons:

i booked online for the room through booking.com and the price given was BND160. I chose to pay at property. upon check in my card was swiped more than the amount that i should pay. i told the hotel check in staff. the check in staff said the actual amount is taken upon checked out. when i checked out on the 18.1.2026, the receptionist bill me fully and i paid more than what booking.com had priced me. i said i will make a complaint. The staff - a woman and a man just smile. this is not the hospitality that i would expect from Marriott Hotel standard. until now i am not paid the right sum that bookimg.com had priced me which is less that the money taken from me and no one from the hotel has make an effort to contact me.

2026-02-24 • via Nuitee
F
FUAD • family_with_children • my
8
2026-02-10 • via Nuitee
Z
zulhasbullah • solo_traveller • my
10
2026-01-25 • via Nuitee
H
Hadizah • couple • my
5
Will be back for lower rate
Pros:

comfort bed

Cons:

Narrow space for solat

2026-01-24 • via Nuitee
S
sukrimanto • family_with_children • my
9
2026-01-22 • via Nuitee
L
Lim • solo_traveller • my
8
2026-01-22 • via Nuitee