Azaya Beach Resort

Hotels
Independent
9.2 (143 reviews)
336/0, Village Callavado, Benaulim,, Salcete, 336/, Benaulim, Goa, 403716 , Benaulim , IN

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
No single-use plastic straws
Books
Nightclub
No single-use plastic stirrers
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
See all facilities

Review Highlights

Pros:
Great location
Nice food
Cons:
Poor management
Inconsistent service

Categories

Cleanliness
8.39
Housekeeping was inconsistent, with missing essentials noted.
Service
9.36
Staff service was below standard, with long wait times and delays.
Location
10
The hotel has an excellent location, right on Benaulim Beach.
Room Quality
8.9
Odd room designs and maintenance issues detract from comfort.
Amenities
9.35
Some facilities like the swimming pool were not well maintained.
Value for Money
8.38
Overall experience did not align with expectations for a premium property.
Food and Beverage
9.84
Food was decent but limited options and poor service were problems.
Overall Experience
9.39
Multiple significant issues impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:01

Property Description

Luxurious Spa and Recreational Amenities:

Indulge in massages and body treatments at the spa, or enjoy the outdoor pool, fitness center, and nightclub during your stay.

Dining and Entertainment Options:

Savor international cuisine at La Concha restaurant, enjoy 24-hour room service, and grab snacks at the cafe. Unwind at the poolside bar or one of the two bars/lounges.

Convenience and Comfort:

Stay connected with complimentary Wi-Fi, benefit from concierge services and babysitting options. The hotel also offers a buffet breakfast, dry cleaning services, and roundtrip airport shuttle.

Experience beachfront luxury at Azaya Beach Resort in Benaulim. Book now for a lavish stay with easy access to nearby attractions and pristine beaches.

Important information:

  • Pool access available from 7 AM to 7 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 143 reviews
Cleanliness: 8.39
Service: 9.36
Location: 10
Room Quality: 8.9
Amenities: 9.35
Value for Money: 8.38
Food and Beverage: 9.84
Overall Experience: 9.39
5
535gautamv Family
2
Great Location, Poorly Managed Property
Pros:

The hotel has an excellent location, right on Benaulim Beach, but beyond that, nothing about the property works.
They don’t even maintain a proper reception—just a small IT room that doubles as the reception area. There are no welcome drinks, no orientation, and no one to explain the property layout, restaurants, bars, or facilities.
The room design is extremely odd. There are no hooks in the bathroom, the toilet jet spray is dangerously powerful with no way to control or reduce the pressure, and the bathtub is placed on the balcony, fully visible from surrounding rooms—completely bizarre and uncomfortable.
Staff service is below par. You need to follow up repeatedly, and even then many things simply don’t get done. Room service and housekeeping are consistently delayed and inefficient. At one point, the housekeeping staff informed me that they didn’t have sugar or tea sachets to replenish the room—unacceptable for a so-called premium property.
Breakfast was another daily struggle. The options were limited, food quality was poor, and the restaurant was clearly understaffed. Items were frequently not refilled, crockery was missing, and orders were extremely delayed.
Overall, this property is one to avoid. Despite positioning itself as a premium hotel, even mid-tier hotels offer far better service, management, and guest experience.

2025-12-28 via Tripadvisor
R
raytechraytech Family Kolkata (Calcutta), Kolkata District, West Bengal
2
WORST THAN 3 STAR HOTEL, DONT WASTE YOUR MONEY
Pros:

Hotel is dead now, zero maitenace, zero service.
We arrived at 3 pm on 25th dec (peak season), no welcome no one at reception, room was not ready they gave room at 4.30pm with no proper housekeeping done in room, towel, bathing essentials were missing.
Swimming pool is in unsafe condition all over inside and outside pool tiles are broken, bath tub in room was non operational. Resturant including beach side is dead no staff take order or deliver

2025-12-26 via Tripadvisor
C
Companion52380122310 Family
8
Good beach resort in South Goa
Pros:

Overall, a nice resort with some areas for improvement. The food is great. Special thanks to their CDC, Mr. Sunil, and the other restaurant staff.

2025-12-16 via Tripadvisor
I
iamshreya15 Family
8
Good property with some flaws
Pros:

Azaya has great infrastructure adorned with lush green . While everything is great and the staff try their best to make it easy for the guests...it's the little functionality flaws which create misery ...the exhausting system in the room is a major problem because of which the rooms are stinky . Most of the dishes on the menu are not available as basic ingredients are not available with the kitchen team...we could not have cappuccino throughout our stay as their coffee machine was out of order.Such things are not expected in a 5 star .To cheer us up , Rosamind Fernandes did his best to bring a smile to our face.
I would request the management to solve the functional issues as otherwise its a good property.

2025-12-16 via Tripadvisor
T
tkarolinesaether Solo travel
10
Amazing
Pros:

Amazing hotel! Great roomservice by Kim and Malistan! They made me a new towel animal every day!! Thank you guys for the experience!

2025-12-14 via Tripadvisor
G
gauravshr82 Couples
6
My Aniversary vacay at Azaya
Pros:

The property’s amenities looked good but had issues. We had mosquitoes in the room, the shower room was choking each time some1 bathed. The swimming pool looked beautiful but when I went to swim in it the water level was just 2.5-3 feet. I asked them to increase level they said they hav instructed the concerned but nothing happened. Then I realised the pool water level was never more than 3 feet and it is more of a show pool. Food was ok soups & starter were good but main course was not so great. Curries were bland. They dont have a goan chef at all, which was quite disappointing. So all in all an average stay for us. After paying so heavily for the deluxe pool room, the resort did not provide value for money.

Whenever I would highlight these issues, the guest manager would simply say sorry sorry for everything and would try hard to rectify it. But after paying such huge amts one would not expect the above issues to comeup at the first place. I have stayed at Hotel st-regis, which is very near to this property, they really know how to delight a customer.

The only highlight on this trip was my marriage anniversary dinner arranged by Mr pulak at the beach at there blue iris restraunt. The food was good & they had done pretty good decoration. We enjoyed it a lot.

2025-12-09 via Tripadvisor
A
abhi1132 Couples
10
Wonderful Experience
Pros:

We went there to celebrate our first anniversary and the overall experience was really beautiful. Toufiq specially was very cordial and was there to help even on his day off. We got a room upgrade as well and they too celebrated our anniversary with a nice room decor and a beautiful cake. Thankyou Azaya ! Would love to visit again - Abhisekh

2025-11-21 via Tripadvisor
S
seekingsunshine110 Couples Norfolk, East Anglia, England
2
GIVE THIS HOTEL A MISS
Pros:

We were moved to this hotel due to an unplanned extension to our holiday .
This hotel has the potential to be a beautiful Boutique Hotel.
However, the place is falling apart and the buildings look run down, covered in mould and crumbling apart.
The swimming pool was half full, the bottom tiles were broken and left there, the edges were crumbling.
A labourer was sanding the decking and it was all settling in the pool.
The staff on reception are useless, when we were making a complaint, and we asked to see a manager, seven members of staff hid behind a wall .
Give this hotel a miss .

2025-11-20 via Tripadvisor
R
Roam39519847483 Family
10
Memorable Stay at Azaya Beach Resort
Pros:

Our stay at Azaya Beach Resort was truly memorable. The property sits on a stunning private beach, offering a serene and picturesque setting. We also enjoyed the nearby private shacks, which added to the charm of the location.

The resort delighted us with a complimentary upgrade, making our experience even more special. The staff were consistently attentive and proactive, ensuring everything ran smoothly. A special thanks to Mr. Mohammad Taufeeq, whose exceptional service stood out and made our visit even more enjoyable.

Azaya Beach Resort combines natural beauty, comfort, and outstanding hospitality — an ideal choice for anyone seeking a relaxing beach escape. 🌴✨

2025-11-10 via Tripadvisor
S
simonabM9304QJ Couples
10
Peace
Pros:

Kim and Abhinay were fantastic; they prepared a perfectly tidy room and were always in a wonderfully good mood and genuinely kind. I deeply respect their diligent work and positive energy. My husband and I had a truly lovely time together, enjoying the pleasant and welcoming environment. Everyone on staff was consistently courteous and created a warm, inviting atmosphere. This perfect blend of flawless service, cheerful smiles, and respectful attitude made our experience unforgettable. We highly recommend this place to everyone seeking a perfect getaway. Thank you for your outstanding hospitality.

2025-11-10 via Tripadvisor
C
Camper02728850322 Family
10
A Wonderful Experience at Azaya Beach Resort, South Goa
Pros:

Our stay at Azaya Beach Resort was absolutely amazing! The resort’s location in South Goa is stunning — serene, scenic, and perfect for a relaxing getaway. The property is beautifully maintained, and the service throughout our stay was exceptional.

A special mention and heartfelt thanks to Ms. Sanjana Pednekar, the Guest Relations Manager, for her outstanding hospitality, care, and personal attention. She went above and beyond to ensure we had a comfortable and memorable experience.

Highly recommend Azaya Beach Resort for anyone visiting Goa — you’ll love the location, the service, and the warmth of the staff.

2025-11-05 via Tripadvisor
4
441lizl Couples
10
Peaceful hotel with direct access onto the BEACH!
Pros:

We had a unique and wonderful experience at the Azaya. Travelling at the end of monsoon season we had the place to ourselves. All of the staff at this hotel were absolutely fantastic and made our stay so memorable. We ate brilliantly despite a smaller buffet option as the chefs made us food to order. One of our party had his very first Vindaloo and loved it. The pool was lovely and warm and access to the beach is a HUGE plus. The rooms were well equipped and spacious with plenty of room to store our stuff. One of two repairs were underway to prepare for the busy season but we had no major disruptions. Overall a fantastic week of relaxing, sunshine, good food and peace and quiet. Thanks for a great time!

2025-10-29 via Tripadvisor
S
Seaside17262584154 Family
10
Best place to stay
Pros:

This year,2025 it was our 2nd visit to Azaya. The best destination, hospitality, ambience, food and clean rooms.. thank you Azaya for making our trip so memorable and yummy pastry on my birthday celebration 🎂
Special Thanks to Sanjana Pednekar, you are great human ❤️ She took well care to make us comfortable during our stay..
Thanks to Aftab for serving us well at restaurant..
Looking forward to visit Azaya soon..

2025-10-28 via Tripadvisor
D
drashishb Family Pune District, Maharashtra
8
Peaceful................................................................................................................
Pros:

Beautiful Resort with wonderful hospitality. Lovely new start. Thank you Mrs Sanjana Pendnekar....................

2025-10-26 via Tripadvisor
C
Culture30826712057 Friends getaway
8
Wonderful Stay at Azaya
Pros:

Great place, very scenic and peaceful. It is my second time here! Lovely rooms and facilities including the beautiful pool. Clean room , polite staff. Mohan,one of the cleaning staff did a good job at cleaning the room.

2025-10-21 via Tripadvisor
C
Companion65355477102 Couples
10
Beautiful resort
Pros:

Beautiful resort, big property, beach is directly accesible, food was also good.
Overall it was a pleasant experience.
Its slightly costlier and food also costly but overall we had a good experience.

2025-10-17 via Tripadvisor
V
Vacation51153412450 Family
10
Was ok
Pros:

Was ok staff was helpful .. cordial ………………………………………………………………………………………………………:…,,,..,…………………………….,,,.,………………..

2025-10-16 via Tripadvisor
D
Dream06036938459 Couples
10
excellent
Pros:

The rooms are spacious, stylish, and well-equipped, with many offering private plunge pools.

Interiors are sleek and contemporary, with earthy tones and large windows that invite natural light.

The resort’s layout ensures privacy and a sense of openness, ideal for couples and solo travelers alike.

Located right on Benaulim Beach, it offers stunning sunset views and easy access to water sports.

The resort organizes yoga sessions, spa treatments, and curated experiences like beach picnics and cooking classes.

It’s close enough to explore South Goa’s quieter beaches and cultural spots, yet far from the party-heavy North.

2025-10-15 via Tripadvisor
S
Sidchandra Couples Mhow, Indore District, Madhya Pradesh
10
LAP OF LUXURY AT AZAYA GOA
Pros:

Stayed from 29 Sep - 02 Oct 2025 at Azaya Resort Benaulim; 40 mins from Airport. Enjoyed every moment of it from service to food to luxury to hospitality. Phenomenal experience. Will recommend it for all age groups. Amazing experience

2025-10-13 via Tripadvisor
J
Journey18257936480 Family
10
Wonderful Family-Friendly Beachfront Stay
Pros:

Azaya is a beautiful beach-facing property, newly built with modern rooms, updated fittings, and well-designed washrooms. We stayed here for our daughter’s birthday, and the team made it special with complimentary room décor and a delicious cake. The food is excellent—though the breakfast buffet has a limited spread, every dish is spot on. The pool is well maintained, equipped with safety tubes for kids, and the property is just a minute’s walk from Benaulim beach. Overall, it’s a pleasant, family-friendly stay offering great comfort and value for money. We truly enjoyed our time here.

2025-10-09 via Tripadvisor