Grand Orchardz Hotel Kemayoran Jakarta

Hotels
8.5 (837 reviews)
JL. Rajawali Selatan No 1b Kemayoran , Jakarta , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent breakfast / good variety
Very clean rooms (many reports)
Spacious/large rooms
Good location / easy to navigate
Cons:
Wellness/jacuzzi issues (not hot / not working)
Unnecessary early check-out call (woke guest)
Noise from train and thin walls
Cleanliness inconsistencies (mold, towels/sheets, toilet odor)
Pool area / smoking area issues (mosquitoes)

Categories

Cleanliness
7.8
Mixed reports: several guests praised very clean rooms and overall hotel cleanliness, while other reviews mention unclean sheets/towels, mold in toilet corners and occasional toilet odor/clogging.
Service
9.3
Generally excellent — multiple reviews note very friendly, helpful and polite staff (front desk praised). One strong negative incident (unnecessary early check-out call) lowered but did not outweigh positive service comments.
Location
8.7
Generally positive: reviewers mention the location is good and easy to navigate; some noise from nearby train for lower floors noted.
Room Quality
8.3
Rooms described as spacious and pleasant by several guests, though some guests reported an assigned room they disliked, bathroom clogging and occasional unpleasant smells.
Amenities
7.2
Amenities received mixed-to-negative feedback: wellness/jacuzzi issues (not hot/not working), concerns about pool area (mosquitoes, smoking nearby) and requests for better maintenance.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
9.3
Very positive: multiple guests praised the breakfast (variety, quality) and overall F&B experience.
Overall Experience
8.9
Overall experience skews positive — many guests called the stay wonderful or fantastic, with friendly staff and great breakfast; a few service/amenity problems (wake-up call, jacuzzi, cleanliness in some rooms) tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 18:20

Property Description

Luxurious Accommodation with Convenient Location

Modern Amenities for a Comfortable Stay

Relaxation and Recreation Options

Book your stay at Grand Orchardz Hotel Kemayoran Jakarta for a perfect blend of luxury, convenience, and comfort. With a garden, terrace, and restaurant on-site, enjoy the tranquility amidst the bustling city. The 24-hour front desk, free WiFi, indoor pool, and sauna cater to all your needs, ensuring a seamless stay. Located near Jakarta International Expo and various attractions, explore the city with ease. Whether for business or leisure, this 4-star hotel is the ideal choice for your next visit to Jakarta.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 837 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.7
Room Quality: 8.3
Amenities: 7.2
Value for Money: 8.5
Food and Beverage: 9.3
Overall Experience: 8.9
I
Ibrahim • couple • sa
9
2026-09-13 • via Nuitee
M
MINSEO • family_with_children • kr
10
기분 좋은 여행이었습니다
Pros:

직원분들이 엄청 친절하십니다
제가 영어도 인도네시아어도 못하는데 이런저런 질문과 요청사항에 항상 친절하게 응대해주셨습니다
그리고 오늘 날부터 가는 날까지 로비에서 웃는
얼굴로 항상 친절하게 “RIFQI” 분께 감사해요 마지막까지 기분 좋은 여행이 되었어요

Cons:

방에는 괜찮은데 로비와 식당에 모기가 너무 많아요

2026-09-05 • via Nuitee
M
Muhammad Reza Fahmi • extended_group • my
10
2026-09-04 • via Nuitee
T
Tania • couple • id
9
2026-09-03 • via Nuitee
A
A Anand • couple • au
10
2026-09-02 • via Nuitee
J
Jovita Leenardi • solo_traveller • id
9
Pros:

The room & hotel facilities are clean. The staff are very helpful and friendly.

Cons:

-

2026-09-01 • via Nuitee
M
Mariyam • couple • sa
10
2026-08-31 • via Nuitee
M
Mariyam • solo_traveller • sa
10
Pros:

المكان انصح فيه بقوة
ولو رجعت جاكرتا بختاره هو مرة ثانية

2026-08-31 • via Nuitee
M
Mariyam • solo_traveller • sa
10
2026-08-31 • via Nuitee
I
Ibrahim • couple • sa
7
I may come bck
Pros:

Good clean nice staff

Cons:

Location

2026-08-22 • via Nuitee
B
Benjamin • couple • de
10
2026-08-20 • via Nuitee
A
Alain • couple • fr
9
2 nuits à Jakarta
Pros:

Personnel ++, petit déjeuner ++, espace dans la chambre, propreté, service

Cons:

Ras

2026-08-16 • via Nuitee
S
SASHIREKHA • extended_group • my
9
2026-08-13 • via Nuitee
V
Viviane • couple • be
8
Ok
Pros:

Ontbijt en vriendelijkheid van personeel

Cons:

Wellness

2026-08-02 • via Nuitee
R
Rudolf • solo_traveller • es
4
Cons:

Great hotel, but ruined by an unnecessary early check out reminder call.

The hotel itself is fantastic and beautiful, with very friendly staff and an amazing breakfast.

However, my overall experience was ruined by a completely unnecessary call. After breakfast, I went back to bed because I really needed extra sleep before a very long journey. Check-out is at 12:00 PM, yet reception called and woke me up at 11:00 AM.
After that, I couldn't fall back asleep at all. Calling a guest an hour before check-out makes no sense and completely ruined my rest. I did not like this at all.

2026-07-24 • via Nuitee
F
farhan • family_with_children • sa
7
جميله
Pros:

الغرف نظيفه جدا. الفندق نظيف

Cons:

المرافق مثل المسبح. وكذلك منطقه التدخين كثيرة الباعوض والمطعم كذلك تمنيت ان يكون افضل لكن كفندق سأزوره مره قادمه

2026-07-21 • via Nuitee
M
Mandy • couple • gb
10
2026-07-17 • via Nuitee
A
Ali • family_with_children • sa
10
2026-07-16 • via Nuitee
A
Ali • family_with_children • sa
10
2026-07-16 • via Nuitee
Y
Yurii • couple • ua
7
2026-07-16 • via Nuitee